Strange shortcut key

[John_2nd]

When IObit's Performance Monitor is running and the # character is typed, a kind of screenshot app takes control of the computer (see the attached picture).

Can this behavior be changed?

[Cicely]

When IObit's Performance Monitor is running and the # character is typed, a kind of screenshot app takes control of the computer (see the attached picture).

Can this behavior be changed?

 

Hi,

 

Does this occur when you exit Performance Monitor?

 

Thanks,

 

 

[John_2nd]

No, only when PM is running. By the way, is the screenshot app a product of IObit?

[Cicely]

No, only when PM is running. By the way, is the screenshot app a product of IObit?

 

Hi,

 

Please download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us so that we can get the detailed information to look into.

 

Thanks,