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ASC pro blocked by AVAST in Virus chest

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  • ASC pro blocked by AVAST in Virus chest

    Three days ago, my AVAST blocked ASC and automatically put it in Virus chest. However, nothing appears in the Virus chest. Perhaps I have eliminated all notifications by mistake.
    Now my ASC pro does not work at all, I click on the item but nothing happens.
    I have used both programs for years without any problem.
    Now I am wondering if ASC has malware in it ? Perhaps there was a recent update which is causing AVAST to qualify ASC as malware ?
    Should I just uninstall ASC and re-install ? Have you had similar reports from other users ?
    Thanks for your reply.

  • #2
    Originally posted by LEF48 View Post
    Three days ago, my AVAST blocked ASC and automatically put it in Virus chest. However, nothing appears in the Virus chest. Perhaps I have eliminated all notifications by mistake.
    Now my ASC pro does not work at all, I click on the item but nothing happens.
    I have used both programs for years without any problem.
    Now I am wondering if ASC has malware in it ? Perhaps there was a recent update which is causing AVAST to qualify ASC as malware ?
    Should I just uninstall ASC and re-install ? Have you had similar reports from other users ?
    Thanks for your reply.
    Hi,

    The detection should have removed in our latest version.

    Please download and install it to see how it works. http://update.iobit.com/dl/advanced-...care-setup.exe




    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

    Comment


    • #3
      I had uninstalled the program as well as other programs like Driver booster and eliminated all traces.
      Downloaded from your link and started the main program. No problem with Avast.
      Then I started driver booster and I got a warning : "filerepmalware" and now driver booster is blocked by avast....
      I dont know this "file rep malware" .. but it is recognized as a threat by Avast.
      Another thing that surprised me is that when I installed the new version of the program, it was the pro version. I checked the license and found it was MY license number, ven though I had deleted ALL files of ASC. I wonder how my license number appeared in the latest version. How come ?

      Comment


      • #4
        Originally posted by LEF48 View Post
        I had uninstalled the program as well as other programs like Driver booster and eliminated all traces.
        Downloaded from your link and started the main program. No problem with Avast.
        Then I started driver booster and I got a warning : "filerepmalware" and now driver booster is blocked by avast....
        I dont know this "file rep malware" .. but it is recognized as a threat by Avast.
        Another thing that surprised me is that when I installed the new version of the program, it was the pro version. I checked the license and found it was MY license number, ven though I had deleted ALL files of ASC. I wonder how my license number appeared in the latest version. How come ?
        Hi,

        Please make sure you are running the latest version Driver Booster v 6.2.1.234.
        If not, please download and install it from http://update.iobit.com/dl/driver_booster_setup.exe

        To remove the registry information, please delete all the items in the folder below:
        C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare

        Thanks,

        IObit Support Team --
        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

        Comment

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