Startup Manager is preventing Spotify from opening on startup

[jckinnick]

Startup Manager is preventing Spotify from opening on startup, even though I change it in the manager and on Spotify, it keeps changing it back.

[Cicely]

Hi jckinnick,

 

Please help us look into the issue with the requested files below:

 

1. Send us the screenshots of the issue so that we can understand it clearly.

 

Guide for taking a screenshot: http://www.take-a-screenshot.org/

 

2. Download the tool from http://testdemo.iobit.com/InfoHelper.exe -> Double click to run this tool on the PC with problem and click 'Save report'. -> After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder. -> Send the zipped file to us so that we can get the detailed information to look into.

 

Thanks in advance.

[jckinnick]

Here is the zip file there really is no screen shot to take.

[Cicely]

Hi jcknnick,

 

I am still a little confused about the issue. Do you mean that you set Spotify to be started on startup, bug Startup Manager changes it to be disabled? Please elaborate the issue so that I can understand it clearly. If possible, screenshot of the issue or any message you receive will be much appreciated.

 

Thank you.

[jckinnick]

I just unchecked the startup optimization and it seems to be working now.

[Cicely]

Hi jckinnick.

 

Glad to hear that the problem was solved.

 

Cheers.