Missing Files rtl120.bpl madExcept_.bpl madBasic_.bpl

[Booms]

When trying to run Hardware Accelerate under the Speed Up tab, It tells me it can't run because these files are missing;

rtl120.bpl

madExcept_.bpl

madBasic_.bpl

 

?Does anyone have any suggestions, please?

Many thanks.

[Cicely]

When trying to run Hardware Accelerate under the Speed Up tab, It tells me it can't run because these files are missing;

rtl120.bpl

madExcept_.bpl

madBasic_.bpl

 

?Does anyone have any suggestions, please?

Many thanks.

 

Hi Booms,

 

Please also download the tool fromhttp://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'.

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.

Send the zipped file to us so that we can get the detailed information to look into.

 

Thanks.

 

[Mahamed reda]

I seem to have the same problem as boom 

I ran the tool and got some files from the zip file 

so please can you help me to solve this problem 

[Cicely]

On 6/19/2021 at 3:12 AM, Mahamed reda said:

I seem to have the same problem as boom 

I ran the tool and got some files from the zip file 

so please can you help me to solve this problem 

Hi Mahamed reda, 

Please send the zip file to tickets@iobit.com so that we can help you further.

Thanks.