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  • #76
    Originally posted by IsoQuantic View Post
    1. As has been mentioned by others, the Performance Manager Window size should be more narrow as it was in ASC 10.5. It now overwhelms the screen given its current size. I suspect many leave it open to observe the temps and fan speed metrics.

    2. Some of the tools in the Toolbox are supporting High DPI screen resolutions (4K) while others are not. The IE helper tool (Sur14_IEHelper.exe), Rescue Center (RescueCenter.exe) and Empty Folder Scanner tool (Sua13_EmptyFolderScanner.exe) open in a tiny window on my 4K resolution screen (3840x2160 and 250%). See screenshot attached showing how the IE Helper tool opens atop the existing ASC 11 B2 window. The same effect results for the other tools I have listed.
    [ATTACH=CONFIG]n221824[/ATTACH]

    3. The Home Page Protector feature does not provide protection for the Opera browser.

    4. ASC11 lacks a global import/export settings function to backup all settings and restore them. It takes an average user over 30 minutes or more to fully configure all ASC settings, including the various tools in the Toolbox. That effort should be preserved in backup files.

    Hi IsoQuantic,

    Great thanks for all your suggestions.

    1) You could minimize PM to a smaller window and maximize it when you need to observe the temps and fan speed metrics.
    2) We will further improve our program in the future to support High DPI screen resolutions.
    3) This suggestions to support Opera in Homepage Protection and add the feature to backup and restore all settings have been forwarded to our expert team for further consideration.

    Thanks.
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

    Comment


    • #77
      Originally posted by Black Raven View Post
      Hi Cicely,
      I'll post a 5-minute video:
      https://youtu.be/Xfauk56_iSs

      Hi Black,

      Our experts have watched the video and find nothing abnormal.

      The disk usage may be different due to the following reson.

      Usually, users have more than one hard disks. Task Manager only shows disk data for one by default, but Performance Monitor shows the data for all hard drives.

      So you will find a difference between PM and Task Manager.

      Thanks.


      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

      Comment


      • #78
        Originally posted by Cicely View Post


        Hi Black,

        Our experts have watched the video and find nothing abnormal.

        The disk usage may be different due to the following reson.

        Usually, users have more than one hard disks. Task Manager only shows disk data for one by default, but Performance Monitor shows the data for all hard drives.

        So you will find a difference between PM and Task Manager.

        Thanks.

        Hi Cicely.

        Thank you, now I understand.
        It would then be appropriate to introduce a separation.

        Comment


        • #79
          When deselecting the Context menu item "Shred File" in ASC 11 B2 "General Settings" the item fails to be removed from the right-click context popup menu after a reboot.
          Seminary Professor
          Wireless IP Forensics

          Comment


          • #80
            Hi, Cicely...This is for product team,,,
            I found out, that IOLO Company released ULTIMATE version that merges all features of their standalone products into one. Look on link, below:

            http://www.iolo.com/landing/system-m...utm_campaign=3

            Do you see, what really means ultimate? IOLO did interesting way and I hope, you will follow them, too. Because IOLO did it, in future benchmarks and reviews of pc optimization programs and system utilities, they will have always better tune up score than ASC and ASCU, because of comprehensive and easy of their product. The only way to compete with IOLO - is do same way as IOLO did.

            So I recommend create brand new ASC Ultimate that includes features of:
            ASC FREE AND PRO features
            ASC ADDITIONAL ULTIMATE features
            Driver Booster features
            Smart Defrag features
            IObit Malware Fighter features
            IObit Uninstaller features
            IObit Unlocker features
            IObit Undelete features
            Random Password Generator features
            Protected Folder features


            All their features could be as interface components of ASCU.....I don´t know, but I can´t stop thinking about this suggestion....I think, that´s only thing, what I would see...

            Comment


            • #81
              Originally posted by renodos500 View Post

              So I recommend create brand new ASC Ultimate that includes features of:
              [B]ASC FREE AND PRO features
              ASC ADDITIONAL ULTIMATE features
              Driver Booster features
              Smart Defrag features
              IObit Malware Fighter features
              IObit Uninstaller features
              IObit Unlocker features
              IObit Undelete features
              Random Password Generator features
              Can you imagine how much it will cost?!
              Many do not need such a kit. That means he won't get the demand.
              Version Ultimate is not designed to combine all products. It includes antivirus protection and a good fit tools to clean and repair the consequences of which can leave unwanted program.
              To be honest, I do not trust the Ultimate version of my computer. Because I consider that anti-virus detection 0 days won't save me from threats. Need a sandbox.
              Sorry for my English.

              Comment


              • #82
                Originally posted by IsoQuantic View Post
                When deselecting the Context menu item "Shred File" in ASC 11 B2 "General Settings" the item fails to be removed from the right-click context popup menu after a reboot.

                Hi IsoQuantic,

                Would you please send us the screenshots of Shred File in General Settings and the right-click context popup menu.

                Thanks.
                IObit Support Team --
                If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                Comment


                • #83
                  Originally posted by renodos500 View Post
                  Hi, Cicely...This is for product team,,,
                  I found out, that IOLO Company released ULTIMATE version that merges all features of their standalone products into one. Look on link, below:

                  http://www.iolo.com/landing/system-m...utm_campaign=3

                  Do you see, what really means ultimate? IOLO did interesting way and I hope, you will follow them, too. Because IOLO did it, in future benchmarks and reviews of pc optimization programs and system utilities, they will have always better tune up score than ASC and ASCU, because of comprehensive and easy of their product. The only way to compete with IOLO - is do same way as IOLO did.

                  So I recommend create brand new ASC Ultimate that includes features of:
                  ASC FREE AND PRO features
                  ASC ADDITIONAL ULTIMATE features
                  Driver Booster features
                  Smart Defrag features
                  IObit Malware Fighter features
                  IObit Uninstaller features
                  IObit Unlocker features
                  IObit Undelete features
                  Random Password Generator features
                  Protected Folder features


                  All their features could be as interface components of ASCU.....I don´t know, but I can´t stop thinking about this suggestion....I think, that´s only thing, what I would see...

                  Hi renodos500,

                  Thanks for your concern again.

                  There are too many factors need to be evaluated so i am afraid we will not create a new ASC Ultimate to include all our products for now.

                  Cheers.
                  IObit Support Team --
                  If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                  Comment


                  • #84
                    Originally posted by Cicely View Post


                    Hi IsoQuantic,

                    Would you please send us the screenshots of Shred File in General Settings and the right-click context popup menu.

                    Thanks.
                    Here they are:


                    Click image for larger version

Name:	shredfile-setting.jpg
Views:	1
Size:	54.3 KB
ID:	16769 Click image for larger version

Name:	ShredContextMenu.jpg
Views:	2
Size:	62.9 KB
ID:	16768

                    Note that I do not have the Shred File option selected, yet the option continues to appear in the Context Menu popups even after several reboots.
                    Attached Files
                    Seminary Professor
                    Wireless IP Forensics

                    Comment


                    • #85
                      Originally posted by IsoQuantic View Post

                      Here they are:


                      [ATTACH=CONFIG]n221892[/ATTACH] [ATTACH=CONFIG]n221893[/ATTACH]

                      Note that I do not have the Shred File option selected, yet the option continues to appear in the Context Menu popups even after several reboots.

                      Hi IsoQuantic,

                      Have you installed ASC 11 beta 2 and ASC 10.5 at the same time?

                      If yes, please make sure you have unchecked the Shred File option under the General Setting of the two versions and then reboot your computer.

                      Thanks.
                      IObit Support Team --
                      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                      Comment


                      • #86
                        Originally posted by Cicely View Post


                        Hi IsoQuantic,

                        Have you installed ASC 11 beta 2 and ASC 10.5 at the same time?

                        If yes, please make sure you have unchecked the Shred File option under the General Setting of the two versions and then reboot your computer.

                        Thanks.
                        I uninstalled ASC 10.5 before installing the v.11 beta. Just point me to the registry entries that enable these shell extensions so I can manually delete them. Please do not advise I re-install 10.5 to correct the issue.
                        Seminary Professor
                        Wireless IP Forensics

                        Comment


                        • #87
                          Originally posted by IsoQuantic View Post
                          I uninstalled ASC 10.5 before installing the v.11 beta. Just point me to the registry entries that enable these shell extensions so I can manually delete them. Please do not advise I re-install 10.5 to correct the issue.
                          Hi IsoQuantic,

                          You don't need to reinstall ASC 10.5. Please take steps below to send us the requested file for further analysis.

                          ?Please download the tool from http://testdemo.iobit.com/InfoHelper.exe.Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us so that we can get the detailed information to look into.

                          Thanks.


                          IObit Support Team --
                          If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                          Comment


                          • #88
                            Here are some suggestions for ASC 11:

                            1. Add option to Pause current ASC Clean and Optimize scanning, not only Skip and Stop.....

                            2. Integrate All Settings, that merge Quick Settings and Settings into one and match same user interface as ASC UI.

                            3. ASC Clean and Optimize should have similar scan method as Advanced Mobile Care has.....in Advanced System Care Clean and Optimize should be ADDITIONAL SCAN, that can save disk space by searching duplicated files, empty folders, similar photos (that selects the best picture of some..., ), and searching Big Files (that shows the biggest files on the disk from the highest to lowest with option to delete).
                            and also option to delete ALL downloaded .exe files on disk, that don´t belong to system...

                            4. Create VIDEO, PHOTO and MUSIC Organizer tool for toolbox, that can sort and categorize all video, photo and music files into three folders: VIDEO, PHOTO, MUSIC

                            5. For ASC Clean and Optimize add cleaning support for all user profiles in computer, not only for current logged in.....

                            6. And I would appreciated in the future, if Advanced System Care and Advanced System Care Ultimate were developed and released together in one day...

                            Can I get report from product team, do they like it?

                            Comment


                            • #89
                              Originally posted by renodos500 View Post
                              Here are some suggestions for ASC 11:

                              1. Add option to Pause current ASC Clean and Optimize scanning, not only Skip and Stop.....

                              2. Integrate All Settings, that merge Quick Settings and Settings into one and match same user interface as ASC UI.

                              3. ASC Clean and Optimize should have similar scan method as Advanced Mobile Care has.....in Advanced System Care Clean and Optimize should be ADDITIONAL SCAN, that can save disk space by searching duplicated files, empty folders, similar photos (that selects the best picture of some..., ), and searching Big Files (that shows the biggest files on the disk from the highest to lowest with option to delete).
                              and also option to delete ALL downloaded .exe files on disk, that don´t belong to system...

                              4. Create VIDEO, PHOTO and MUSIC Organizer tool for toolbox, that can sort and categorize all video, photo and music files into three folders: VIDEO, PHOTO, MUSIC

                              5. For ASC Clean and Optimize add cleaning support for all user profiles in computer, not only for current logged in.....

                              6. And I would appreciated in the future, if Advanced System Care and Advanced System Care Ultimate were developed and released together in one day...

                              Can I get report from product team, do they like it?

                              Hi renodos500,

                              We have forwarded your detailed suggestions to our product manager and we will offer you a reply after a further discuss.

                              Thanks.

                              IObit Support Team --
                              If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                              Comment


                              • #90
                                Originally posted by Cicely View Post

                                Hi IsoQuantic,

                                You don't need to reinstall ASC 10.5. Please take steps below to send us the requested file for further analysis.

                                ?Please download the tool from http://testdemo.iobit.com/InfoHelper.exe.Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us so that we can get the detailed information to look into.

                                Thanks.

                                Thank you, Cicely.

                                Rather than using the InfoHelper tool, I found that I could use the IE Helper toolbox to remove these shell extensions. Problem solved.
                                Seminary Professor
                                Wireless IP Forensics

                                Comment

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