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  • #91
    Originally posted by renodos500 View Post
    Here are some suggestions for ASC 11:

    1. Add option to Pause current ASC Clean and Optimize scanning, not only Skip and Stop.....

    2. Integrate All Settings, that merge Quick Settings and Settings into one and match same user interface as ASC UI.

    3. ASC Clean and Optimize should have similar scan method as Advanced Mobile Care has.....in Advanced System Care Clean and Optimize should be ADDITIONAL SCAN, that can save disk space by searching duplicated files, empty folders, similar photos (that selects the best picture of some..., ), and searching Big Files (that shows the biggest files on the disk from the highest to lowest with option to delete).
    and also option to delete ALL downloaded .exe files on disk, that don´t belong to system...

    4. Create VIDEO, PHOTO and MUSIC Organizer tool for toolbox, that can sort and categorize all video, photo and music files into three folders: VIDEO, PHOTO, MUSIC

    5. For ASC Clean and Optimize add cleaning support for all user profiles in computer, not only for current logged in.....

    6. And I would appreciated in the future, if Advanced System Care and Advanced System Care Ultimate were developed and released together in one day...

    Can I get report from product team, do they like it?

    Hi renodos500,

    Here is the reply.

    Suggestion 1: Pause will not be added for now but it may be considered in later version.

    Suggestion 2. We will keep it as it is. It is easier for customers to find the corresponding settings.

    Suggestion 3. Those features have been included in our toolbox so will not be added in Clean & Optimize module.

    Suggestion 4.& 5: They will be considered in our later version.

    Suggestion 6: Our experts will try their best but the workload is quite large.

    Thanks.
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

    Comment


    • #92
      Originally posted by IsoQuantic View Post
      Thank you, Cicely.

      Rather than using the InfoHelper tool, I found that I could use the IE Helper toolbox to remove these shell extensions. Problem solved.

      Hi IsoQuantic,

      Would you please send us the requested file so that our experts could further locate the reason and fix the issue.

      Thanks.
      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

      Comment


      • #93
        Originally posted by Cicely View Post


        Hi IsoQuantic,

        Would you please send us the requested file so that our experts could further locate the reason and fix the issue.

        Thanks.
        Cively,

        Thank you for you attention to detail and customer needs. It is really appreciated! Nice to know we are not being overlooked and IoBit seeks to correct issues that come up.

        That said, after examining the zip archive contents of what the InfoHelper tool collects to be sent to you, I decided that it is collecting too much sensitive information. I maintain a very secure computing environment—given my active litigation work with attorneys related to intellectual property matters which include cyber security techniques—and therefore prefer not send out such detailed information as is collected by the InfoHelper tool. Nowadays a person has to be very vigilant about letting detailed computing environment information out onto the internet.

        Since the IoBit IE Helper utility reveals the Shred File shell extension and easily allowed me to delete these extensions , it seems to me that would be the place to start examining matters. Apparently these ASC file, directory, and drive shell extensions are not removed when someone uninstalls ASC 10.5 as I did before I installed ASC 11 RC. Tweaking the uninstall process should solve the problem for users in the future.

        While on the topic, can you tell me where exactly is the development team located? Is it based in the U.S. or in what country?
        Seminary Professor
        Wireless IP Forensics

        Comment


        • #94
          Originally posted by IsoQuantic View Post
          Cively,

          Thank you for you attention to detail and customer needs. It is really appreciated! Nice to know we are not being overlooked and IoBit seeks to correct issues that come up.

          That said, after examining the zip archive contents of what the InfoHelper tool collects to be sent to you, I decided that it is collecting too much sensitive information. I maintain a very secure computing environment—given my active litigation work with attorneys related to intellectual property matters which include cyber security techniques—and therefore prefer not send out such detailed information as is collected by the InfoHelper tool. Nowadays a person has to be very vigilant about letting detailed computing environment information out onto the internet.

          Since the IoBit IE Helper utility reveals the Shred File shell extension and easily allowed me to delete these extensions , it seems to me that would be the place to start examining matters. Apparently these ASC file, directory, and drive shell extensions are not removed when someone uninstalls ASC 10.5 as I did before I installed ASC 11 RC. Tweaking the uninstall process should solve the problem for users in the future.

          While on the topic, can you tell me where exactly is the development team located? Is it based in the U.S. or in what country?

          Hi IsoQuantic,

          Thanks for sharing us your method to solve the issue. And it's OK if you don't want to offer us the log.

          Our tool will only collect configuration information for our program and will not collect any of your privacy.

          Cheers.
          IObit Support Team --
          If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

          Comment


          • #95
            @IsoQuantic,

            To Answer your last question, although there are operations in USA and other countries including Europe, IObit's main development team is in Cheng Du China!

            Cheers.

            enoskype

            - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

            Comment


            • #96
              Please help,

              I have a problem with my laptop (MSI ge62) after scan and fix ASC11RC.
              Killer Control Center & SCM - Application Error
              >>>The application was unable to start correctly (0xc00000e5), click ok to close the application

              So sad,,,

              Comment


              • #97
                I would like an option to wipe just the free space. I understand there is an option to wipe the allocated free space but it only wipes the free space occupied by the files while the removal takes place.

                What I am interested in is a feature which would let the user wipe the free space of a partition or a drive that may be occupied by already deleted files

                Comment


                • #98
                  Please find the link below to a video that shows the "wipe free space" feature in action with the help of a program called BleachBit. It uses one pass overwrite which I feel is sufficient

                  https://1drv.ms/u/s!Ar8dRgMXAWuWgz9XSQzbte6xicQc?

                  Comment


                  • #99
                    Any update on this idea?

                    Comment


                    • Originally posted by testuserxperia View Post
                      Any update on this idea?

                      Hi testuserxperia,

                      So sorry for the late reply. We just got the reply from our experts. The "wipe free space" feature will not be considered for now.

                      Thanks.
                      IObit Support Team --
                      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                      Comment


                      • I see. Not a problem. Maybe in th near future then.

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