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Advanced SystemCare 11 Corrupting Windows 10 Pro Edition


SuperUser

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Hello

Month Ago I Install Windows 10 Pro Edition And Before i having Home Edition And There is No Problem With Advanced SystemCare Version (Not Sure If I was have Version 10 or 11 Of Program)

When Problems Come In Like Start Menu Not Showing And Task Bar Icons Like Wifi Accessing Not Showing

And i Scan My Pc With This Command : sfc /Scannow

it tell me i have corrupted Files And Then i use this command : DISM /online /cleanup-image /restorehealth

after DISM Command i scan my pc And There is no Corrupted Files But the problem still

also i update my windows updates And Try Two Tools in Advanced SystemCare (See Attachment)

And Now i figure it was from Advanced SystemCare

with some tests getting the problem and restore system to backup before problem i figure that problem from this option in program "System Optimization"

and i have two reports from "InfoHelper.exe" Before The Problem And After

 

Hope You Fix The Error

Sorry For My English ^^

Thanks

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Hi,

 

Is there any problem if you don't tick the System Optimization" and run a scan and fix the issue found?

 

Please download the tool from http://testdemo.iobit.com/InfoHelper.exe.

Then double click to run this tool on the PC with the problem and click "Save report".

After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder.

Please send the zipped file to us so that we can get the detailed information to look into.

 

Thanks.

 

 

 

 

 

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Hey @Cicely,

This happened to me too.

Start menu not working, cortana ask me anything button not working.

Installer is also not working.

Tried different methods too nothing is working.

Tried @SuperUser methods too nothing is helping like him.

 

Today I installed all latest iobits software's and after using them this happened.

Advanced SystemCare 11 is corrupting files.

 

I haven't restored till now waiting for some help from you guys.

I have attached the iobit debug info zip.

 

 

Regards,

Sanjeet

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  • 6 months later...

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