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Google Chrome browser blocked from network access after updating Advanced System Care 5, 9/29/2012

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  • #31
    Originally posted by scrd01 View Post
    Comodo firewall might not be allowing access is it marked as trusted
    Comodo firewall might not be allowing access for itself? In other words, it could be blocking itself from accessing the internet? That would be a pretty serious design flaw.


    • #32
      comodo / system restore / cp

      Hi Andy,
      I believe you have to allow program access to the web via Comodo ie Google etc, check your settings, like the trusted sites in internet options
      i dont use it myself.

      System restore.
      in XP you define the amount of space to be used
      once that has been reached,
      previous restore points are overwritten, on my old 512GB rig the MINIMUM amount 1% = 200mb.

      as i said before get rid off some data/programs
      you are seriously running out of space

      thanks for updating your cp
      but can you also include firewall/AV/antimalware progs
      Last edited by scrd01; Oct. 12th, 2012, 00:40.
      if in doubt use a hammer


      • #33
        My XP operating system had plenty of restore points just a couple days ago or so, however System Restore displayed an error indicating that it did not have enough free space to complete the restore. After running the Advanced System Care 5 "Disk Clean" function (in an effort to address this,) all restore points were gone. This is why I was asking if it might be possible to recover this system restore data, which appears to have been removed courtesy of Advanced System Care 5.


        • #34
          Hi Roy and Andy

          It looks like this in Comodo:

          From post #15:
          I am curious if you have limited the system restore function.
          From post #20:
          there was a major infection on your pc previously
          Is this true?

          From post #29:
          Upon checking it now I have two restore points, one today, and one from yesterday. All prior restore points are gone.
          How many restore points did you have previously... more than two? I assume you have not deleted them.

          If the answer to post #20 question is yes, and the answer to post #29 question is more than two and I have not deleted, then something else is probably going on and Roy's previous advisement concerning the Malware Removal Section is very sound.

          From post #20:
          I also think you should look at the Malware removal section am i infected guidelines
          Here is the Spyware-Malware removal section... here are the guidelines to follow for help there.

          Live long and prosper!

          P.S. I was composing this while you posted your last reply Andy... so I did not see your last reply until after I posted this.
          Attached Files
          Last edited by Melvin_Deal; Oct. 12th, 2012, 01:03.


          • #35
            Hi Andy.

            Advanced System Care 5 "Disk Clean" function
            I am kind of in limbo between ASC5 and ASC ultimate, so cannot look at ASC5 right now... it sounds like you are describing the tool within the ASC5 toolbox though? Can you please confirm.

            If it was the Toolbox cleaner then this may be pertinent....

            If it is the Toolbox version it may resemble this:

            Then here is the Disk Cleaner after clicking on it:

            Here are my questions:

            Live long and prosper!

            P.S. Please be careful with the tools in the toolbox!!!! Especially the Cloned Files Finder!!! Please don't try to use the CFF blindly to try to free space on your hard drive as well. It appears the problem is being compounded at this point by running the wrong softwares and removing necessary things!!!
            Attached Files
            Last edited by Melvin_Deal; Oct. 12th, 2012, 01:33.


            • #36
              This is pertinent to this thread as well.

              Hi all... these are the original specs on Andy's machine as is self reported.

              Live long and prosper!

              EDIT: Hi Mel, the link doesn't work
              EDIT: Thanks Enoskype, I have fixed.
              Last edited by Melvin_Deal; Oct. 12th, 2012, 13:55. Reason: EDIT:


              • #37
                you answered your own question

                Hi Andy
                re your last post.
                however System Restore displayed an error indicating that it did not have enough free space to complete the restore..

                minimum required for system restore 200mb

                NOT enough room on disk, is NOT caused by ASC.

                However this does not cover your original problem, BUT it is stopping the quick and easy fix
                which as i said in an earlier post i believe relates to a registry fix which was performed when you used ASC

                x64 Bit:No
                Windows XP
                [Registry Scan]: 16 Problems Detected
                Deleted HKEY_CLASSES_ROOT\.ppi
                Deleted HKEY_CLASSES_ROOT\urn:content-classes:contentclassdef
                Deleted HKEY_CLASSES_ROOT\urn:content-classes:wizard/addcontentclass
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU value=a
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU value=MRUList
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\* value=a
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\* value=MRUList
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\txt value=a
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\txt value=MRUList
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Google Chrome
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.cpl\OpenWithList
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\OpenWithProgids value=ChromeHTML.UOCDR5SV2GEGNCQGXDQUUMT7B4
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\OpenWithProgids value=ChromeHTML.UOCDR5SV2GEGNCQGXDQUUMT7B4
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\OpenWithProgids value=ChromeHTML.UOCDR5SV2GEGNCQGXDQUUMT7B4
                Deleted HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml
                Deleted HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List value=C:\Documents and Settings\Andy\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
                [Junkfiles Fix]: 44

                Last edited by scrd01; Oct. 12th, 2012, 14:22.
                if in doubt use a hammer


                • #38
                  Hi Roy.

                  Unfortunately Andy appears to have recently used the Disk Cleaner tool within the toolbax (it is more powerful), and removed the relevant restore points... further compounding the problem.:cry:

                  Live long and prosper!


                  • #39
                    if im right

                    Hi Melvin,
                    If those deleted registry entries are the culprits, he will be able to use the regedit facility to restore them.

                    That doesnt mean he wont have further problems, he's still using up what limited space he's got.

                    So unless he gets rid of A LOT of data,
                    system restore will just not work.
                    Last edited by scrd01; Oct. 12th, 2012, 20:59.
                    if in doubt use a hammer


                    • #40
                      I completely agree.

                      At this point, even if enough space were created (perhaps by removing some large video files, etc.) and System Restore would run to completion... it still will not solve as the relevant restore points have been erased now.

                      SFC is another possibility, but will undoubtedly ask for the original installation medium.

                      Live long and prosper!