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  • Black Screen

    Hi, I've always used driver booster on my computers with no problem. I recently got a new tablet, a linx 1010 running Windows 10 and began updating drivers. When it was updating the intwl graphics driver, everything went black permanantly. Restarting did nothing. I got the linx logo and then once again black. Nothing seems to work. I can't even roll back the driver because I can't get into Windows.

    Is my new tablet bricked? Can anyone help me out?

  • #2
    Hello Mistah Murkle,

    Welcome to our forum.

    Sorry about the problem you encountered. Could you please help us to look into it?

    Please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe >> double click to run this tool >> click 'Save report to Desktop' >>find db_info_xxxx.zip on your desktop >> send us the zip file.

    We will analyze the file.

    Thanks a lot.


    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

    Comment


    • #3
      I hope your issue gets resolved . it seems a big issue

      Comment


      • #4
        Dear Driver Booster User,
        Kindly please note that if anything bad happens after driver update, please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC >> click 'Save report to Desktop' >>find db_info_xxxx.zip on your desktop >> send the zip file to dbfeedback@iobit.com.
        We will look into this problem and get back to you soon.
        Thanks.
        IObit Support Team --
        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

        Comment

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