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Sims 3 0xc0000005 [Fixed by reinstall of Sims 3]

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  • Sims 3 0xc0000005 [Fixed by reinstall of Sims 3]

    I keep on having the same problem every time I try to play The Sims 3 through Game Booster: After a few minutes the program just crashes. Here's the error I got in the diagnosis:

    1201 - Time : 7/1/2013 5:02:58 AM
    1202 - Source : Application Error
    1203 - Description : Faulting application name: TS3W.exe, version: 0.2.0.210, time stamp: 0x51b14ba5
    Faulting module name: TS3W.exe, version: 0.2.0.210, time stamp: 0x51b14ba5
    Exception code: 0xc0000005
    Fault offset: 0x00a8fe80
    Faulting process id: 0x47c
    Faulting application start time: 0x01ce75d3fc7ce699
    Faulting application path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
    Faulting module path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
    Report Id: 70b6aa08-e1c8-11e2-addb-002713ddf83f

    I've been looking over the web for solutions, and so far I've tried reinstalling the program and all the expansion packs, turning off DEP for all of them, and opening the program directly from the .exe file, all with no success. Does anyone here know anything else I could try?

  • #2
    Hi jaydude,

    Thanks for your feedbacks.

    Do you have the latest Razer Game Booster 3.7? And you can download it from http://www.iobit.com/gamebooster.php

    Besides, if you can not play the game Sims 3 even without RGB, it is suggested to communicate with the game producer to help you.

    Thanks for supporting IObit
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

    Comment


    • #3
      Hi Cicely

      Thanks for getting back to me. I'll try downloading the latest version once I finish work.

      I don't think I'm having a problem with the game itself, since I've always been able to play it even without RGB.

      Comment


      • #4
        Just checked, and I do indeed have version 3.7.

        Still no luck playing Sims. I just tried accessing it from TS3W.exe, and here's what I got in the diagnosis:

        1201 - Time : 7/1/2013 11:43:54 PM
        1202 - Source : Application Error
        1203 - Description : Faulting application name: TS3W.exe, version: 0.2.0.210, time stamp: 0x51b14ba5
        Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
        Exception code: 0xc0000005
        Fault offset: 0x000172d7
        Faulting process id: 0xf28
        Faulting application start time: 0x01ce767066ec0c3e
        Faulting application path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
        Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
        Report Id: 0850f8fc-e265-11e2-a574-002713ddf83f
        Last edited by jaydude; Jul. 1st, 2013, 15:47.

        Comment


        • #5
          Hi jaydude,

          Sorry to hear that.:cry:

          I have reported the issue to our product team and they will look into the issue.

          Any new situation happens, please feel free to tell us,

          Thanks for supporting IObit
          IObit Support Team --
          If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

          Comment


          • #6
            Hi Cicely

            Thanks, but after doing another reinstall (this time removing all my previous Sims 3 stuff) it's working fine (so far). As a matter of fact I don't actually think it was a problem with RGB as I tried running the game without it, and I got the same problem. Must have been a dodgy file somewhere that I've deleted by now.

            Must also say that I'm finding RGB to be a good, functional product so far, and it definitely works.

            Comment


            • #7
              Hi jaydude,

              Happy to hear the good news.

              If you have any suggestions about our products service, please feel free to tell us. Cheers. :-D
              IObit Support Team --
              If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

              Comment

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