System Control hangs on start

[dksvertix]

Fresh installed latest ASC v4.1.0.235, checked functions and found out that System Control hanged.

Uninstalled, checked if no security programs are interfering, reinstalled ASC, checked again, still System Control hangs.

 

Is there anything special that System Control requires to run? Like run-time libraries? Some specific special system file(s) that aren't required by other ASC parts?

 

I left System Control hanging for 20 min, but still it got nowhere. What I did notice, was that all the time System Control's CPU usage was exactly 12,50% and sometimes dropped to 12,30%. There were no other processes that demanded any CPU while System Control was hanging.

 

I think I might be missing a critical system file required to run System Control tool. All other tools seem to be working fine.

 

Any ideas?

[solbjerg]

Hi dksvertix

http://forums.iobit.com/attachment.php?attachmentid=8482&stc=1&d=1318418456

 

Do you mean this Control button?

Which application did you choose?

 

If nothing works please determine if you have the same items in your program folder as I:

From ASC 5 β 2.1

 

About.dll

ASC.exe

ASCInit.exe

ASCService.exe

ASCServiceLog

ASCTooltips.exe

ASCTray.exe

ASCUpgrade.exe

ASCv5ComputerMenu.dll

ASCv5ComputerMenu_64.dll

ASCv5ExtMenu.dll

ASCv5ExtMenu.tmp

ASCv5ExtMenu_64.dll

AutoCare.exe

AutoSweep.exe

AutoUpdate.exe

Backup

Boottime

checkinfo.txt

Cus.dbd

cxLibraryD12.bpl

datastate.dll

Def.dbd

diskhelper.dll

DiskMap.dll

DiskScan.exe

DriverData.db

drivers

dxBarD12.bpl

dxComnD12.bpl

dxCoreD12.bpl

dxDockingD12.bpl

dxGDIPlusD12.bpl

dxhelper.dll

dxSkinOffice2007BlueD12.bpl

dxSkinsCoreD12.bpl

dxThemeD12.bpl

EULA.rtf

FfSweep.dll

IObitLogon.dll

Language

LatestNews

License.dat

madbasic_.bpl

maddisAsm_.bpl

madexcept_.bpl

NewAutoUpdate.exe

NtfsData.dll

OFCommon.dll

Reg.dbd

Register.exe

Report.exe

RescueCenter.exe

Restore.dbd

rtl120.bpl

Scan.dll

SecurityHoleScan.log

skin

sqlite3.dll

StartMenu.exe

StartupManager_Log.txt

Suc10_RegistryCleaner.exe

Suc11_PrivacySweeper.exe

Suc12_Uninstal.exe

Suc13_DiskCleaner.exe

Suc14_FileShredder.exe

Sun10_ClonedFilesScanner.exe

Sun11_AutoShutdown.exe

Sun12_DiskExplorer.exe

Sun13_SystemInformation.exe

Sun14_EmptyFolderScanner.exe

Sun15_SystemControl.exe

Suo10_SmartRAM.exe

Suo11_InternetBooster.exe

Suo12_StartupManager.exe

Suo13_RegistryDefrag.exe

Suo14_SmartDefrag.exe

Suo15_GameBooster.exe

Sur10_Undelete.exe

Sur11_ShortcutFixer.exe

Sur12_DiskDoctor.exe

Sur13_WinFix.exe

Sur14_IEHelper.exe

Sus10_SysExplorer.exe

Sus11_SecurityHolesScanner.exe

Sus12_ProcessManager.exe

Sus13_DriverManager.exe

Sus14_IMF.exe

taskmgr.dll

TbFfSweep.dll

TbFileSweep.dll

ToolBox.exe

Toolbox_Language

TurboBoost.exe

TurboBoostGame.dbd

Undelete.dll

unins000.dat

unins000.exe

unins000.msg

UpdateHelp.exe

UpdateHistory.txt

vcl120.bpl

vclx120.bpl

WebUI.dll

Wizard.exe

WizardLog.log

 

and from Drivers folder in ASC 5 β 2.1

 

win7_amd64

win7_x86

whl_amd64

whl_x86

wnet_amd64

wnet_x86

wxp_amd64

wxp_x86

 

Cheers

solbjerg

p.s. I have left this command prompt command in Usage of IObit Programs under useful commands in run:

dir /b/p "C:\Programs\IObit\Advanced SystemCare 5" > "Desktop\ASC5.txt"

dir /b/p "C:\Programs\IObit\Advanced SystemCare 5\drivers" > "Desktop\drivers.txt"

to easier to be able to compare the lists.

 

Fresh installed latest ASC, checked functions and found out that System Control hanged.

Uninstalled, checked if no security programs are interfering, reinstalled ASC, checked again, still System Control hangs.

 

Is there anything special that System Control requires to run? Like run-time libraries? Some specific special system file(s) that aren't required by other ASC parts?

 

I left System Control hanging for 20 min, but still it got nowhere. What I did notice, was that all the time System Control's CPU usage was exactly 12,50% and sometimes dropped to 12,30%. There were no other processes that demanded any CPU while System Control was hanging.

 

I think I might be missing a critical system file required to run System Control tool. All other tools seem to be working fine.

 

Any ideas?

[dksvertix]

Oh, not that latest! I meant latest Stable release -

I have Advanced SystemCare 4.1.0.235

 

And I meant its System Control tool aka Sun14_SystemControl.exe

 

So, this is all what System Control currently does on my PC:

http://i55.tinypic.com/b3lglh.jpg

It just hangs like that.

 

So, what extra system critical files does that tool require to run, but what is not needed by any other part of ASC?

 

I know it's not the fault of ASC itself, since it worked before I reinstalled Windows. And also, Linux's WINE can somewhat run it.

That's why I just know, that one of my system files is faulty or even missing.

[solbjerg]

Hi dkssvertix

Here are the content of the ASC4 folder:

About.dll

ASC.exe

ASCInit.exe

ASCpatch.exe

ASCService.exe

ASCTray.exe

ASCv4ComputerMenu.dll

ASCv4ComputerMenu_64.dll

ASCv4ExtMenu.dll

ASCv4ExtMenu.tmp

ASCv4ExtMenu_64.dll

AutoCare.exe

AutoSweep.exe

AutoUpdate.exe

AutoUpdateHistory.txt

Backup

ChangeType.exe

checkinfo.txt

Config.ini

cxLibraryD12.bpl

datastate.dll

Def.dbd

DiskMap.dll

DiskScan.exe

DiskScan.log

DriverData.db

dxBarD12.bpl

dxComnD12.bpl

dxCoreD12.bpl

dxDockingD12.bpl

dxGDIPlusD12.bpl

dxSkinOffice2007BlueD12.bpl

dxSkinsCoreD12.bpl

dxThemeD12.bpl

EULA.rtf

fav.ico

feedback.log

FfSweep.dll

FileSweep.dll

Freeware

help.html

images

IObitCommunities.exe

Language

LatestNews

License.dat

madbasic_.bpl

maddisAsm_.bpl

madexcept_.bpl

Main.ini

NtfsData.dll

OFCommon.dll

OFCommon3.dll

PMonitor.exe

Register.exe

RescueCenter.exe

rtl120.bpl

Scan.dll

ScanCache.db

SecurityHoles_Download

sqlite3.dll

StartMenu.exe

Startup Report.log

Suc10_RegistryCleaner.exe

Suc11_PrivacySweeper.exe

Suc12_Uninstal.exe

Suc13_DiskCleaner.exe

Suc14_FileShredder.exe

Sun10_ClonedFilesScanner.exe

Sun11_DiskExplorer.exe

Sun12_SystemInformation.exe

Sun13_EmptyFoldersScanner.exe

Sun14_SystemControl.exe

Suo10_SmartRAM.exe

Suo11_InternetBooster.exe

Suo12_StartupManager.exe

Suo13_RegistryDefrag.exe

Suo14_SmartDefrag.exe

Suo15_GameBooster.exe

Sur10_Undelete.exe

Sur11_ShortcutFixer.exe

Sur12_DiskDoctor.exe

Sur13_WinFix.exe

Sur14_IEHelper.exe

Sus10_SecurityHolesScanner.exe

Sus11_ProcessManager.exe

Sus12_DriverManager.exe

Sus13_IMF.exe

taskMgr.dll

TaskSchedule.exe

tb.dat

TbFfSweep.dll

TbFileSweep.dll

Test.log

ToolBox.exe

Toolbox_Language

Toolbox_UI

TurboBoost.exe

UI

UnDelete.dll

unins000.dat

unins000.exe

unins000.msg

Update History.txt

UpdateHistory.txt

vcl120.bpl

vclx120.bpl

Wizard.exe

 

Do you open SystemControl through the folder?

It works by me.

Have you tried a chkdsk or scandisk and have you tried a sfc /scannow

In case of some error in your system?

Cheers

solbjerg

p.s. have you tried renaming Sun14_SystemControl.exe to Sun15_SystemControl.exe

try them both - then rename back to Sun14_ and try that again

Sometimes things hangs - hästi?

 

 

 

 

 

Oh, not that latest! I meant latest Stable release -

I have Advanced SystemCare 4.1.0.235

 

And I meant its System Control tool aka Sun14_SystemControl.exe

 

So, this is all what System Control currently does on my PC:

http://i55.tinypic.com/b3lglh.jpg

It just hangs like that.

 

So, what extra system critical files does that tool require to run, but what is not needed by any other part of ASC?

 

I know it's not the fault of ASC itself, since it worked before I reinstalled Windows. And also, Linux's WINE can somewhat run it.

That's why I just know, that one of my system files is faulty or even missing.

[Cicely]

Hi dksvertix,

 

Please try the way below to solve this issue.

 

1)Please download the Sun14_SystemControl .rar from the link below, then extract it to get Sun14_SystemControl.exe.

 

http://www.wikisend.com/download/809036/Sun14_SystemControl%20.rar

 

2)Please replace the original Sun14_SystemControl.exe in the ASC 4 program folder.

 

Usual path: C:\Program Files\IObit\Advanced SystemCare 4

 

3)Please run the System control again to see whether it is OK.

[dksvertix]

@solbjerg

All ASC files are present, renaming won't work, CHKDSK doesn't detect any errors and I don't have a proper WinXP CD to run SFC.

 

But..

@Cicely

That worked!

Can you tell, what was the cause? Is it related to my system or...?

[solbjerg]

Hi dksvertix

Nice to hear that Cicely's solution worked.

A clean install with the latest version may have worked too then?

Cheers

solbjerg

 

 

@solbjerg

All ASC files are present, renaming won't work, CHKDSK doesn't detect any errors and I don't have a proper WinXP CD to run SFC.

 

But..

@Cicely

That worked!

Can you tell, what was the cause? Is it related to my system or...?

[dksvertix]

Yeah, clean install of ASC with fixed Sun14_SystemControl.exe will work too.