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  • #16
    Hey ya Cicely,

    Been running IMF5 Beta for a week or so now, and just wanted to say, its been running smooth sailing. Right out of the box, no issues, I can't think of a thing that could improve it. Full scans are slightly time consuming, but considering everything, that can't even be complained about. GUI is totally awesome... Modern & simplistic at same time!!! Never been the biggest fan of IMF (Especially with all the issues I had in past with it conflicting with my primary security software, but that I have changed up & IMF runs great with new security software & all IObit software I use.PLEASE find problem with ASCU10 though, I actually went down to ASCPro10 after all the issues I have had with it, and changed my primary security hasn't resolved any of those issues.

    ACCPresidentLB

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    • #17
      Hi ACCPresidentLB,

      Sorry for my late reply.


      Happy to hear that you are satisfied with our product. Actually, ASC 10 is not a security program but a system optimization program which can help you boost and optimize your OS. If you are infected, you need to run your security program such as IObit Malware Fighter to ensure your safety.

      Welcome more your feedbacks.

      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

      Comment


      • #18
        Hey ya Cicely,
        Yes, I am aware of ASC 10 not being a security, but rather maintenance software, but I normally run ASCU as a secondary antivirus to backup my primary... probably overkill, but has worked in the past versions (ASCU9 7 8) for me, however, I haven't been able to since release of ASCU10 beta. And, I have been running IMF since v. 4 released, and again, really love improvements in v. 5. I went back to ASCPro10 to still be able to have the preventive maintenance ability until we can figure why I can't use ASCU10 anymore. Was hoping you guys might have figured that out for me w/ the files I sent ya. No worries though, I'm sure ya all will let me know if ya find something...

        Again, thanks for all ya hard work,
        ACCPresidentLB

        Comment


        • #19
          Hi ACCPresidentLB,

          Sorry for my late reply.

          What happened when you run ASC U? Any error message? Please describe it more clearly with related screenshots. By the way, if you have ASC Pro and IObit Malware Fighter, you do not need ASC U at the same time. Because IObit Malware Fighter added the world leading Bitdefender anti-virus engine. It can protect your PC from malwares and viruses. Thus, you do not need to buy ASC U again.

          Looking forward to hearing from you.
          IObit Support Team --
          If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

          Comment


          • #20
            Hey Ya Cicely,
            No Worries on the reply...

            We get back to one another on here when we can is the way I see it.

            So, been running IMF5 Beta w/ ASCPro10 together instead of IMF & ASCU10, and the results have been that both my systems are performing smoothly with this configuration better than when I was using ASCU10 w/ IMF. Who knows, but my overkill before of ASCU10, IMF, and ESET Smart Security may been conflicting with each other to the point of causing issues w/ ASCU10. My purpose for that config was for assisting in beta testing for ya w/o dropping my primary security software (ESET). I did noticed that ESET released a version around same time I was having these issues, that was quite buggy, to the point I had to temp use a different security software. Once ESET updated its program & I went back to it for testing it, everything seemed to iron its way out. I did send screenshots & files, which ya confirmed went to engineers. I decided to say with my current config of ASCPRO10, IMF5 Beta, & ESET until such time as IObit releases an updated version of ASCU10, which I'll gladly check out for you all...

            As always, Thanks for the hard work your people do to listen & improve ya software for everyone...
            ?ACCPresidentLB

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            • #21
              I've been running IMF5 Beta along with ASC Pro 10 since the IMF 5 Beta release and have to say that I love the new IMF. The new features are far beyond any competitors with camera guard, etc. Looking forward to further beta tests for any other products as I've done a number of betas for Iobit.

              Comment


              • #22
                Hi ACCPresidentLB and njazrael71,

                ACCPresidentLB, have you tried the latest IOBit Malware Fighter v5 RC? Please try it. Anything happens, please feel free to tell us.

                njazrael71, thanks for your great contribution to IObit. Happy to hear that you love our new version.

                @All, welcome all of your suggestions to the latest IObit Malware Fighter v5 RC.

                IObit Support Team --
                If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                Comment


                • #23
                  Hey Ya Cicely,
                  Just got the notice for IMF5 RC, installing now... be in touch...

                  ACCPresidentLB

                  Comment


                  • #24
                    When you select "Download Protection" Internet Explorer freezes. Windows 10 x64.

                    Comment


                    • #25
                      Hey Cicely,

                      Running IMF5 RC and thus far, no issues have been observed... Currently running it w/ ASC10 Pro & ESET Smart Security on my Lenovo, and they are running smoothly...

                      ACCPresidentLB

                      Comment


                      • #26
                        Originally posted by SKIBA View Post
                        When you select "Download Protection" Internet Explorer freezes. Windows 10 x64.

                        Hi SKIBA,

                        Sorry to hear that.

                        Do you mean when you turn on Download Protection but your IE freezes? What is the version of your IE? Please give us more details with related screenshots.

                        Guide for taking screen shots can be found on: http://graphicssoft.about.com/cs/gen...screenshot.htm

                        Please also download the tool from http://testdemo.iobit.com/InfoHelper.exe when the issue happens
                        Double click to run this tool on the PC with problem and click 'Save report'.
                        After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.
                        Send the zipped file to us so that we can get the detailed information to look into
                        Looking forward to hearing from you.
                        Thank you for your patience.


                        IObit Support Team --
                        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                        Comment


                        • #27
                          Hi ACCPresidentLB,

                          Happy to hear the good news. Welcome your suggestion and continual feedbacks. Cheers

                          IObit Support Team --
                          If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

                          Comment


                          • #28
                            SKIBA ?What brand laptop or PC do you have? What processor and how much memory (RAM)? How many processes do you have running when you have the freezing issues? If you're running Windows 10 64-bit, why would you run IE instead of the Edge browser? Edge is cleaner with far less junk loading in the pages unless you prefer to have the ads, etc of course.
                            ?I suppose it also depends on what you're attempting to download. If you're attempting to download something that registers as something the application is protecting against, IE would freeze as the application would block the site or process you're attempting to perform.
                            ?

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                            • #29
                              Cicely njazrael71 When enabled, simply IE feeezes and crashes without any error. I have to turn off the process through Task Manager. When this option is off browser does't crash.

                              Comment


                              • #30
                                Originally posted by SKIBA View Post
                                Cicely njazrael71 When enabled, simply IE feeezes and crashes without any error. I have to turn off the process through Task Manager. When this option is off browser does't crash.
                                If you don't mind me asking, what other applications do you have running? What site are you attempting to download from? What make/model PC or laptop are you running? These may not seem like important pieces of information but a this is download protection, if what you are attempting to download could be deemed as potentially hazardous, it could be what is causing the system to hang or if you're operating a Toshiba Satellite laptop, those don't always meet the minimum requirements. Also, who is your ISP? What is your network speed? Are you on wireless or Ethernet?

                                ?Have you attempted your download with the download protection with the Microsoft Edge browser in Windows 10?

                                ?I know I'm asking a lot of questions but I'm just trying to help. I've been working in I.T. for the last 30 yrs so it's a force of habit.

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