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  • New version, same error

    IObit Malware Fighter 5.1.0 (5.1.0.3884) is released! (May 19, 2017)

    Amazing, repetition of errors, in the last three versions of the program, when the connection is behind a proxy, the bitdefender and anti-ransonware engines are not installed, as it is possible that the other IOBIT products have no problem And this, always has them?







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  • #2
    Hi Victor2k,

    Sorry for my late reply.

    Do you mean that you can not turn on Bitdefender Engine and Anti-ransomware Engine with the errors attached?

    If so, please download the tool from http://testdemo.iobit.com/InfoHelper.exe.
    Double click to run this tool on the PC with problem and click 'Save report'.
    After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.
    Send the zipped file to us so that we can get the detailed information to look into.
    Looking forward to hearing from you.
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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