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  • IMF system error

    I can't uninstall or install the program.
    THe error I get when I try to install program.

  • #2
    Hi Mtndew21,

    Welcome to our forum.

    Sorry for my late reply.

    Please re-install the latest IMF v6.5 from http://update.iobit.com/dl/IObit-Mal...hter-Setup.exe

    If you still get the issue, please download the tool from http://testdemo.iobit.com/InfoHelper.exe.
    Double click to run this tool on the PC with problem and click 'Save report'.
    After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.
    Send the zipped file to us so that we can get the detailed information to look into.
    Looking forward to hearing from you.
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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    • #3
      Had the same problem and reinstalling didn't help because i can't uninstall it, did it work for you?? help:(

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      • #4
        Hi Mariabo89,

        Sorry to hear that.

        What happen when you uninstall? Please send us the related screenshots.

        Please also download the tool from http://testdemo.iobit.com/InfoHelper.exe.
        Double click to run this tool on the PC with problem and click 'Save report'.
        After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.
        Send the zipped file to us so that we can get the detailed information to look into.

        By the way, you can try IMF v7 beta 1 from
        https://www.majorgeeks.com/files/det...hter_beta.html
        Looking forward to hearing from you.

        IObit Support Team --
        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

        Comment

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