Laptop freezes then resumes-HELP

[SirRadget]

I have a pretty old laptop, but everything was working fine for the longest times. I had Windows 8 on it, but due to these lag issues(For some reason it didn't recognize 2 gigs of my ram.)

So I switched back to Windows 7, and it does see it now.

Though once I did that, I've been getting these issues of my laptop just freezing. Though the freeze can last anywhere from 10 seconds to 3 minutes. Then it just resumes. It just stops everything, no sound, no nothing. It even disconnects me from the internet.

Though sometimes when this happens I can see my mouse cursor switch to something like it's trying to load something(Not quite sure).

I've searched so many places to see if there is a fix. I can not find anything.

 

Someone said it's a registry issue, I've tried Ccleaner, then Advaned System Care 7. NOTHING.

Someone said you need to reformat your Hard Drive. Did and NOTHING.

I was told you update your drives, I downloaded AMD Catalyst Control Center in order to, and NOTHING.

Someone said it was a Root Malware, I downloaded a program called TDSSKiller. It found about 8 problems, restarted. THOUGH IT STILL FREEZES THEN RESUMES.

 

I am getting very annoyed, this only happened one I put Windows 7 back on.

This mainly happens when I am watching a video. netflix/youtube.

 

I am in really need of help with this, if there is something I can do I will.

 

I have used most of Iobits Products to see if theres an issue, Driver Booster, Smart Defrag, Malware Removal, Advanced System Care.(All latests versions)

 

Though it still happens and I am getting very annoyed.

 

System Specs:

Processor - AMD Athlon II Dual-Core M300 2.00 GHz

RAM - 4.00 GB (3.75 GB usable)

Video Card - ATI Mobility Radeon HD 4200 Series

 

Someone please help, I literally can not find any solution to this online. People have told me to do so many things but they're not working.

[Scannan]

Hi SirRadget

 

Welcome to the forum. It sounds to me like the issue was caused by W8. Even though you reinstalled W7, it is possible that W8 reconfigured something possibly in the Bios.

It is important to try to determine whether the issue is OS, Installed Programs or Hardware.

I suggest that you disable all programs in your startup manager. Then only load programs manually as you need them. See if this resolves the issue.

You should also open your Task Manager (ctrl-Alt-Esc). Watch your Task manager to see if your CPU goes to maximum (100%) which could cause a freeze. Also watch your RAM to see if it is maxing out, which could also cause a freeze.

The fact that W8 did not see 2Gb of your ram leads me to suspect that the issue may be RAM related.

[SirRadget]

I am sure its not a program on my laptop that is causing this issue. I have tested this too, I don't see any issue.

 

It was all working fine too when I put windows 8 on. Few months later I got lag issues, with games and videos. Including going on websites(Pages were skippy when I tried to scroll down or up).

 

Then I put Windows 7 back on, I don't have any lag issues. It's just the random freezes. This doesn't seem to happen during a game either. It mainly happens when I'm on youtube/netflix/gogoanime

 

It's pretty annoying. Because it doesn't even resume from its current position. It like keeps playing, but no sound of video is happening for me.

[SirRadget]

Alright well I really need help with this because it just froze during a game. Though it did not resume I had to hard shut down my laptop.

If someone has a solution please tell me!

[Scannan]

SirRadget

 

Did you try using a different browser, as the issue seems to be related to when you watch certain items on the web.

Also, did you monitor the RAM and CPU usage whenthese issues occur as I suggested previously.

[enoskype]

Hi Scannan,

 

There is a chance that Game Booster by IObit may help. (Also to find out what is causing the stall.)

 

Cheers.

[SirRadget]

I've been trying to figure out what is the problem. I can not find out what is causing this issue. I have 4gigs of ram, I can literally be watching a video and it will just freeze. I have tried different browsers as well, Chrome, Opera, Firefox. And more.

 

-The one thing of the the ordinary was(This has only happened once).

When it froze, it made a beep sound(Short beep) then resumed.

 

Also I was going through my windows log. (Search > Computer Managerment > Event Viewer > Windows Logs)

 

 

-Information

1. The Application Experience service entered the running state.

2. The Application Experience service entered the stopped state.

3. The Adobe Flash Player Update Service service entered the stopped state.

4. The Adobe Flash Player Update Service service entered the running state.

5. The Windows Error Reporting Service service entered the stopped state.

6. The Windows Error Reporting Service service entered the running state.

7. The Application Experience service entered the running state.

(There are a lot more of these same messages.)

 

-Warning

1. The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

2. The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report

3. Broadcom NetLink Gigabit Ethernet: The network link is down. Check to make sure the network cable is properly connected.

4. WLAN AutoConfig service has successfully stopped.

 

-Error

1. Display is not active

2. CPLIB :: General - Invalid Parameter

3. The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

4. The Windows Search service terminated with service-specific error %%-2147218173.

5. DCOM got error "1069" attempting to start the service upnphost with arguments "" in order to run the server:

{204810B9-73B2-11D4-BF42-00B0D0118B56}

6. The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:

The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation.

 

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

7. The UPnP Device Host service failed to start due to the following error:

The service did not start due to a logon failure.

8. A timeout was reached (30000 milliseconds) while waiting for the Hi-Rez Studios Authenticate and Update Service service to connect.

 

-Critical

1. The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

 

Now all of these have happened more then once in the system logs. They appear multiple times(When ever I freeze I go to the system logs and I see these)

 

The Critical one has one happened once though.

 

 

Not sure if this will help anyone to tell me whats wrong and if their is a solution. Someone please help. -Thanks

[enoskype]

Hi SirRadget,

 

Have you tried ( chkdsk /f )?

 

Right click on the DOS Command Prompt in Accessories and run as Admin. Type chkdsk /f (f switch is to auto fix any errors). You'll be asked if you want to run on restart. Type Y to accept and restart your machine. chkdsk will run upon restart and will try to fix any errors.

 

See if this helps.

 

I would also try SFC /Scannow for couple of times.

 

You can find the tutorial about it @ SFC /SCANNOW Command - System File Checker

 

Please report back the results.

 

 

Cheers.

[SirRadget]

I have already done chkdsk before.(Yesterday)

I ran the system file checker and everything came out good.

 

I just ran memtest86+, and everything came out good.

 

 

 

 

 

I am unsure of what the problem is. If there is anything I can do please tell me, this situation(freezing then resumes) is really getting annoying.

[Scannan]

As I said previously, You need to have your task manager running when you are watching a video and or watching youtube and see if your CPU or Memory are making out when the freeze is happening.

If it is not the CPU or Memory, then it is quite possibly a hardware issue with your video card. Can you run a diagnostic on your video card. There is normally a diagnostic facility on a laptop.

[enoskype]

Hi again SirRadget,

 

After completing Scannan's suggestions, if it is still the same, please follow the route below.

 

Referring back to your first post, I would suggest you to post a tread starter asking for help for probable malware in Spyware-Malware Removal Help! section. There might be need for software other than TDSSKiller to find out if there is anything unwaanted in your laptop.

 

Please follow the procedure in Guidelines for requesting malware removal assistance thread there and then follow the instructions of Malware Fighter SuperDave when he responds.

 

During the time of communication with SuperDave, please do not post anything else in the other sections of the forum about the same subject.

 

Only Malware Fighters and Forum Leaders can reply you there.

 

Cheers.

[atailor1]

Hi Guys,

 

Just want to drop in, since we're spitball'in the problem. Everything I've read in the posts seems to indicate that this problem is happening only when Radget is online. Attempting to watch videos, browsing, netflix or playing on line games (reference to Hi-Rez Studios). I would bet this is strong indicator that his NIC or on board Lan is causing the problems. It's just a thought as there seems to be no other problems when running the computer.

 

A.T.

[SirRadget]

I've ran so many tests, I can not figure out what is wrong. And I am unsure of this Hi-Rez stuidio thing Atailor1.

 

My laptop just froze twice in a row. Each freeze lasting a good minute, while they were only 10 seconds apart from each other.

 

I was only in a skype call, literally doing nothing else.

 

I've also noticed this Warning it gave me in the system logs. This was about an hour ago.

 

The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_MOTOROLA&PROD_MB810&REV_0001#016061AA1200E010&0#.

 

 

 

 

 

-Well this happened while I was typing this reply.

 

The Windows Error Reporting Service service entered the running state.

 

A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

 

 

 

I closed out of skype and it happened again.

 

-The Windows Error Reporting Service service entered the stopped state.

-The Application Experience service entered the stopped state.

-The Windows Error Reporting Service service entered the running state

-The Steam Client Service service entered the stopped state.

-The Windows Error Reporting Service service entered the stopped state.

STEAM ISNT EVEN OPEN!

 

=Warnings from earlier=

-The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

-The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

 

 

I've done so much testing, I seriously need a solution.

[SirRadget]

I decided to use Iobit SysExplorer to get a diagnostic.

Not sure if this will help but here are the results.

 

 

 

 

Advanced SystemCare Diagnose Report v1.0

Date: 2013/09/27 00:25:04

 

----------------------------------

01 - Operating System

----------------------------------

 

0101 - Operating System : Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : Ver 1.00PARTTBL]

0104 - Processor : AMD Athlon II Dual-Core M300 (2 CPUs), ~2.0GHz

0105 - Memory : 4096MB RAM

0106 - Available OS Memory : 3838MB RAM

0107 - Page File : 1351MB used, 6323MB available

0108 - Windows Dir : C:\Windows

0109 - DirectX Version : DirectX 11

0110 - DX Setup Parameters : Not found

0111 - User DPI Setting : Using System DPI

0112 - System DPI Setting : 96 DPI (100 percent)

0113 - DWM DPI Scaling : Disabled

0114 - DxDiag Version : 6.01.7601.17514

 

----------------------------------

02 - Processor

----------------------------------

 

0201 - Caption : AMD Athlon II Dual-Core M300 x2 ~2000MHz

0202 - Current Clock Speed : 2000MHz

0203 - L1 Cache : 256.00 KB

0204 - L2 Cache : 1.00 MB

 

----------------------------------

03 - Video Adapter

----------------------------------

 

0301 - Card Name : ATI Mobility Radeon HD 4200 Series

0302 - Manufacturer : Advanced Micro Devices, Inc.

0303 - Chip Type : ATI display adapter (0x9712)

0304 - DAC Type : Internal DAC(400MHz)

0305 - Device Key : Enum\PCI\VEN_1002&DEV_9712&SUBSYS_02921025&REV_00

0306 - Display Memory : 1915 MB

0307 - AdapterRAM : 256.00 MB

0308 - Current Mode : 1280 x 1024 (32 bit) (75Hz)

0309 - Monitor Name : SyncMaster 931BW/906BW/931CW , SyncMaster Magic CX931BW (Analog)

0310 - Driver Name : aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

0311 - Driver Version : 8.17.0010.1129

0312 - Driver Language : English

0313 - DDI Version : 10.1

0314 - Driver Model : WDDM 1.1

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 11/16/2012 16:49:04

0318 - Driver Size : 1081856

0319 - VDD : n/a

0320 - Mini VDD : n/a

0321 - Mini VDD Date : n/a

0322 - Mini VDD Size : 0

0323 - Device Identifier : {D7B71EE2-D452-11CF-FC77-9822BEC2C535}

0324 - Vendor ID : 0x1002

0325 - Device ID : 0x9712

0326 - SubSys ID : 0x02921025

0327 - Revision ID : 0x0000

0328 - Driver Strong Name : oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880M:8.970.100.7000:pci\ven_1002&dev_9712

0329 - Rank Of Driver : 00E62001

0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C

0331 - Deinterlace Caps : {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

0332 - D3D9 Overlay : Not Supported

0333 - DXVA-HD : Not Supported

0334 - DDraw Status : Enabled

0335 - D3D Status : Enabled

0336 - AGP Status : Enabled

0337 - Notes : No problems found.

 

0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255)

 

----------------------------------

04 - Memory

----------------------------------

 

0401 - Total Memory : 3.75 GB

0402 - Free Memory : 2.18 GB

0403 - Total Pagefile : 7.50 GB

0404 - Free Pagefile : 5.51 GB

 

0405 - Bank Label : DIMM1

0406 - Speed : 667 MHz

0407 - Total Width : 128 Bits

0408 - Capacity : 2.00 GB

 

0405 - Bank Label : DIMM2

0406 - Speed : 667 MHz

0407 - Total Width : 128 Bits

0408 - Capacity : 2.00 GB

 

----------------------------------

05 - Network

----------------------------------

 

0501 - Description : Atheros AR5B93 Wireless Network Adapter

0502 - Driver Date : 10-5-2009

0503 - Driver Version : 8.0.0.238

 

----------------------------------

06 - Motherboard

----------------------------------

 

0601 - Model : SJV50TR

0602 - Manufacturer : Gateway

 

----------------------------------

07 - Sound Device

----------------------------------

 

0701 - Description : Speakers (Turtle Beach PX3 (PC))

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : USB\VID_10F5&PID_0242&REV_0100&MI_00

0705 - Manufacturer ID : 65535

0706 - Product ID : 65535

0707 - Type : WDM

0708 - Driver Name : USBAUDIO.sys

0709 - Driver Version : 6.01.7601.17514

0710 - Driver attributes : Final Retail

0711 - Date and Size : 11/20/2010 06:43:52

0713 - Driver Provider : Microsoft

0714 - Min/Max Sample Rate : 4316406, 4316406

0715 - Static/Strm HW Mix Bufs : 4316406, 4316406

0716 - Static/Strm HW 3D Bufs : 4316406, 4316406

0717 - HW Memory : 4316414

0718 - Voice Management : False

0719 - EAX 2.0 Listen/Src : False, False

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : No problems found.

 

 

----------------------------------

08 - Hard Disk

----------------------------------

 

0801 - Model : WDC WD5000BEVT-22ZAT0 ATA Device(Western Digital)

0802 - Media Type : Fixed hard disk media

0803 - Size : 465.76 GB

0805 - Driver Date : 6-21-2006

0806 - Driver Version : 6.1.7600.16385

 

0807 - Caption : C:\

0808 - Capacity : 453.94 GB

0809 - Free Space : 259.49 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

 

----------------------------------

09 - Process

----------------------------------

 

0901 - 000 Idle 0 0 0

0901 - 004 System 0 0 0

0901 - 108 smss.exe 0 0 0 normal

0901 - 164 csrss.exe 0 0 0 normal

0901 - 1b4 wininit.exe 0 0 0 high

0901 - 1d4 csrss.exe 1 174 81 normal

0901 - 1f4 services.exe 0 0 0 normal

0901 - 204 lsass.exe 0 0 0 normal

0901 - 20c lsm.exe 0 0 0 normal

0901 - 25c winlogon.exe 1 6 0 high

0901 - 2a4 svchost.exe 0 0 0 normal

0901 - 2e0 ASCService.exe 0 0 0 high C:\Program Files (x86)\IObit\Advanced SystemCare 7

0901 - 334 svchost.exe 0 0 0 normal

0901 - 364 atiesrxx.exe 0 0 0 normal

0901 - 3ac svchost.exe 0 0 0 normal

0901 - 3ec svchost.exe 0 0 0 normal

0901 - 118 svchost.exe 0 0 0 normal

0901 - 158 audiodg.exe 0 0 0

0901 - 1c4 svchost.exe 0 0 0 normal

0901 - 390 svchost.exe 0 0 0 normal

0901 - 43c svchost.exe 0 0 0 normal

0901 - 4b0 svchost.exe 0 0 0 normal

0901 - 50c Fuel.Service.exe 0 0 0 normal

0901 - 54c LiveUpdate.exe 0 0 0 normal C:\Program Files (x86)\IObit\LiveUpdate

0901 - 598 mbamscheduler.exe 0 0 0 normal C:\Program Files (x86)\Malwarebytes' Anti-Malware

0901 - 5dc mbamservice.exe 0 0 0 normal C:\Program Files (x86)\Malwarebytes' Anti-Malware

0901 - 630 XAudio64.exe 0 0 0 normal

0901 - 64c atieclxx.exe 1 9 5 normal

0901 - 5c8 mbamgui.exe 1 24 16 normal C:\Program Files (x86)\Malwarebytes' Anti-Malware

0901 - 7dc dwm.exe 1 16 2 high

0901 - 69c explorer.exe 1 274 195 normal

0901 - 6a8 taskhost.exe 1 16 16 normal

0901 - 540 Skype.exe 1 203 158 normal C:\Program Files (x86)\Skype\Phone

0901 - 868 taskeng.exe 0 0 0 below normal

0901 - 9b0 MOM.exe 1 9 9 normal

0901 - bf0 taskeng.exe 1 9 3 normal

0901 - 9e4 CCC.exe 1 50 45 normal

0901 - a60 SearchIndexer.exe 0 0 0 normal

0901 - 89c wmpnetwk.exe 0 0 0 normal

0901 - a98 svchost.exe 0 0 0 normal

0901 - d6c ASCTray.exe 1 627 99 normal C:\Program Files (x86)\IObit\Advanced SystemCare 7

0901 - c50 ASC.exe 1 2775 111 below normal C:\Program Files (x86)\IObit\Advanced SystemCare 7

0901 - ed0 WmiPrvSE.exe 0 0 0 normal

0901 - f20 Sus10_SysExplorer.exe 1 100 46 below normal C:\Program Files (x86)\IObit\Advanced SystemCare 7

0901 - 84c chrome.exe 1 131 61 normal C:\Program Files (x86)\Google\Chrome\Application

0901 - f48 chrome.exe 1 14 3 normal C:\Program Files (x86)\Google\Chrome\Application

0901 - a84 chrome.exe 1 26 1 below normal C:\Program Files (x86)\Google\Chrome\Application

0901 - fe0 chrome.exe 1 9 1 normal C:\Program Files (x86)\Google\Chrome\Application

0901 - d94 svchost.exe 0 0 0 normal

0901 - df0 chrome.exe 1 10 1 normal C:\Program Files (x86)\Google\Chrome\Application

0901 - fd0 chrome.exe 1 84 1 below normal C:\Program Files (x86)\Google\Chrome\Application

0901 - df8 chrome.exe 1 21 21 normal C:\Program Files (x86)\Google\Chrome\Application

0901 - ff0 chrome.exe 1 18 1 below normal C:\Program Files (x86)\Google\Chrome\Application

0901 - a6c chrome.exe 1 100 1 normal C:\Program Files (x86)\Google\Chrome\Application

0901 - ccc PresentationFontCache.exe 0 0 0 normal

0901 - f7c sppsvc.exe 0 0 0 normal

0901 - ab4 svchost.exe 0 0 0 normal

 

 

----------------------------------

10 - Service

----------------------------------

 

1001 - Advanced SystemCare Service 7 - [C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe]

1001 - Application Experience - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - AMD External Events Utility - [C:\Windows\system32\atiesrxx.exe]

1001 - AMD FUEL Service - [C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe /launchService]

1001 - Windows Audio Endpoint Builder - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Audio - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Base Filtering Engine - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Background Intelligent Transfer Service - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Cryptographic Services - [C:\Windows\system32\svchost.exe -k NetworkService]

1001 - DHCP Client - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - DNS Client - [C:\Windows\system32\svchost.exe -k NetworkService]

1001 - Extensible Authentication Protocol - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Windows Event Log - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - COM+ Event System - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Function Discovery Provider Host - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Function Discovery Resource Publication - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]

1001 - Windows Font Cache Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Windows Presentation Foundation Font Cache 3.0.0.0 - [C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe]

1001 - Human Interface Device Access - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - HomeGroup Provider - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - CNG Key Isolation - [C:\Windows\system32\lsass.exe]

1001 - Server - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Workstation - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - LiveUpdate - [C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe]

1001 - TCP/IP NetBIOS Helper - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - MBAMScheduler - ["C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe"]

1001 - MBAMService - ["C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe"]

1001 - Multimedia Class Scheduler - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Firewall - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Network Connections - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Network List Service - [C:\Windows\System32\svchost.exe -k LocalService]

1001 - Network Location Awareness - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - Network Store Interface Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Program Compatibility Assistant Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Plug and Play - [C:\Windows\system32\svchost.exe -k DcomLaunch]

1001 - Power - [C:\Windows\system32\svchost.exe -k DcomLaunch]

1001 - User Profile Service - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Security Accounts Manager - [C:\Windows\system32\lsass.exe]

1001 - System Event Notification Service - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Software Protection - [C:\Windows\system32\sppsvc.exe]

1001 - SSDP Discovery - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]

1001 - Superfetch - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Themes - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Desktop Window Manager Session Manager - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Error Reporting Service - [C:\Windows\System32\svchost.exe -k WerSvcGroup]

1001 - Windows Defender - [C:\Windows\System32\svchost.exe -k secsvcs]

1001 - WinHTTP Web Proxy Auto-Discovery Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Windows Management Instrumentation - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - WLAN AutoConfig - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Media Player Network Sharing Service - ["C:\Program Files\Windows Media Player\wmpnetwk.exe"]

1001 - Portable Device Enumerator Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Security Center - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Windows Search - [C:\Windows\system32\SearchIndexer.exe /Embedding]

1001 - XAudioService - [C:\Windows\system32\DRIVERS\xaudio64.exe]

 

----------------------------------

11 - Windows Express

----------------------------------

 

1101 - System Score : 3.6

1102 - Memory Score : 4.9

1103 - CPU Score : 4.5

1104 - Graphics Score : 3.6

1105 - Gaming Score : 5

1106 - Disk Score : 5.7

 

----------------------------------

12 - Event Log

----------------------------------

 

1201 - Time : 9/26/2013 9:29:25 PM

1202 - Source : Windows Search Service

1203 - Description : The index cannot be initialized. Details: The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

 

1201 - Time : 9/26/2013 9:29:25 PM

1202 - Source : Windows Search Service

1203 - Description : The application cannot be initialized. Context: Windows Application Details: The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

 

1201 - Time : 9/26/2013 9:29:25 PM

1202 - Source : Windows Search Service

1203 - Description : The gatherer object cannot be initialized. Context: Windows Application, SystemIndex Catalog Details: The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

 

1201 - Time : 9/26/2013 9:29:23 PM

1202 - Source : Windows Search Service

1203 - Description : The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt. Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

 

1201 - Time : 9/26/2013 9:29:23 PM

1202 - Source : Windows Search Service

1203 - Description : The search service has detected corrupted data files in the index {id=431}. The service will attempt to automatically correct this problem by rebuilding the index. Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

 

1201 - Time : 9/26/2013 9:29:23 PM

1202 - Source : Windows Search Service

1203 - Description : The gatherer is unable to read the registry Path. Context: Application, SystemIndex Catalog Details: The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (HRESULT : 0x80040d03) (0x80040d03)

 

1201 - Time : 9/27/2013 12:17:10 PM

1202 - Source : Microsoft-Windows-WindowsUpdateClient

1203 - Description : Installation Failure: Windows failed to install the following update with error 0x80070002: Security Update for Microsoft Silverlight (KB2847559).

 

1201 - Time : 9/27/2013 11:55:27 AM

1202 - Source : Service Control Manager

1203 - Description : A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

 

1201 - Time : 9/26/2013 11:24:47 PM

1202 - Source : EventLog

1203 - Description : The previous system shutdown at 11:21:39 AM on ?9/?26/?2013 was unexpected.

 

1201 - Time : 9/26/2013 9:29:26 PM

1202 - Source : Service Control Manager

1203 - Description : The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

 

1201 - Time : 9/26/2013 9:29:26 PM

1202 - Source : Service Control Manager

1203 - Description : The Windows Search service terminated with service-specific error %%-2147218173.

 

1201 - Time : 9/26/2013 9:27:55 PM

1202 - Source : volmgr

1203 - Description : Crash dump initialization failed!

 

1201 - Time : 9/26/2013 8:03:14 AM

1202 - Source : Service Control Manager

1203 - Description : The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

 

1201 - Time : 9/26/2013 8:03:14 AM

1202 - Source : Service Control Manager

1203 - Description : A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

 

----------------------------------

End of file - 24203 Bytes

[SirRadget]

Now it's just freezing every minute without anything open. This freeze only lasts for a short period like 10 - 20 seconds.

 

Plus it is not giving me any errors in the windows logs. It's like nothing happened.

 

I saw something popup on the top of my screen when it resumed. But I didnt not get to see what it was because it was only there for a split second.

-Help

[peleus]

Usually, if this is the case for me, and if feasible. I would seriously consider a reformat. It's quite practical to save time trying to figure things out. Just a thought though.

[SirRadget]

I do not own another Windows 7 Cd. Would a factory reset work or no?

[atailor1]

Radget,

 

My comment regarding Hi Rez, was to the effect that from what I understand you are playing on line (internet connection). In your post from yesterday, you said you were on a Skype call nothing else, (again internet connection). Does the system lockup when you run any other programs, not requiring you to be online? For example running a Malwarebytes scan. If the answer is no, then I still think something is wrong with your network connection, but we are troubleshooting in a forum enviroment, so who knows.

 

A.T.

[SirRadget]

Yes it has locked up once, I had a dvd of Star Trek(2).

I was just watching that at the time and it froze about 3 times during.

 

Though Skype was signed in at the time as was Steam.

 

If there is a way I can fix this please tell me.

I tried reinstalling google chrome and now it wont even open.

[SirRadget]

So I ended up putting Windows 8 back on. Apparently I got some windows errors of corrupted files when I had windows 7 on my laptop.

 

I haven't had any problems with freezing since.

[atailor1]

Hi Radget,

 

Glad you got the problem resolved, even if you had to go so far as to reinstall Windows 8. Better to have than be without. Even though I could be wrong, I still think that something went wrong with your internet connection, (probably the driver for your wireless network adapter) which reinstalling Windows 8 sorted out.

 

Again, glad your back up and running.

 

A.T.

[suha52]

Simply means your computer is getting overworked most likely. This could be due to it simply having outdated hardware, or maybe you need to clear your browsers cache / virus, malware scan. Also try using a cleanup tool to get rid of a lot of the useless data on your HDD.