If you forgot the password for Protected Folder please follow the procedure below:
Please follow the steps below to reset your password of Protected Folder.
1) Please run your computer in Safe Mode with Networking.
Guide to boot in safe mode : http://www.computerhope.com/issues/chsafe.htm
Guide to boot in safe mode in Windows 8/8.1: http://www.redmondpie.com/how-to-boo...fe-mode-guide/
Guide to boot in safe mode in Windows 10: http://www.digitalcitizen.life/4-way...ode-windows-10
2) Please download the tool from the link : http://testdemo.iobit.com/PFTool.exe
3) Please run PFTool.exe and follow the instructions in PFTool.exe to finish the process.
If users can not reset their password by the above method, they can send a PM to Cicely.