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Chuck Bennett

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  • Posts

    23
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Converted

  • -OS -Security_Software -IObit_Software +Computer_Details
    windows xp

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  • Native Language
    english

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  1. I bought the 6 item bundle plus The Iobit vpn. I had a computer crash and could not recover the licenses. I have tried the automatic license recovery app but cannot complete because it refuses to send me a code. Are there any other ways to recover my licenses. Chuck
  2. I received an Email titled "Thanks for Being with IObit" because I bought the Package offered now. I was told, in this email, "As promised, we're glad to share iTop VPN as a FREE GIFT with you. Click here to unlock limitations when surfing." I downloaded the file and ran it. However I am unable to get iTop to run. It tells me I have used my daily free connection data daily quota Any Help? Chuck
  3. Sorry about the confusion. I thought about this for a while and decided to place the exe file you sent me into the IOBIT Uninstaller folder replacing the existing exe file. When I did this and ran IOBIT Uninstaller it uninstalled a program without hanging. Success!
  4. I tried to install the program yo sent me but it tells me It cant start because rtl120.bpl is missing from my computer
  5. first of all there was no quotation mark in the email address I used. As for the rest of the comment I don't understand what you are saying. Does this mean I will not be getting help with the problem I am having.
  6. I just resent the log file to tickets@iobit.com I have posted this issue to the forum
  7. the log file and the screenshot were sent towere sent to tickets@iobit.com"
  8. well I have a 1.14mb screenshot.jpg file I can't attach and a1.85mb log file i cant attach what should I do?
  9. I just noticed there is a small dot on the bottom left of the title panel and when I put my cursor over it it says "Chuck Bennett is off line" ??? What is that all about
  10. the log is iu_logs_20191016.log did it attach?
  11. I should incl;ude I click on the uplode attachment bar, a file upload window opens, I choose the file, cliock open and nothing happens
  12. I click on the attach envelope icon with the paper clip on the right upper corner and a "upload attachment" bar opens in the lower left. I click on the file I want to attach and click on "open" and nothing happens
  13. That is what I am trying to do. I am trying to attach it to this post! Exactly as you told me to do and it will not attach. pardon my use of incorrect terms.
  14. Well, I have the log and the screenshot but , although I have done this many times I cannot get them to paste/clip to the email
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