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  • #16
    Hi there,

    Is the problem still there?
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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    • #17
      Hi there
      Please let me know the latest time when you found ASC deleted the history.
      Please follow the steps below to provide us with the requested file for our further investigation.
      1) Download the tool from http://testdemo.iobit.com/InfoHelper.exe
      2) Double click to run this tool on the PC with problem and click 'Save report'.
      3) After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.
      4) Send the zipped file to us so that we can get the detailed information to look into.
      If the mail can't be delivered because of IObit_Debug_Info.zip, please upload it to http://www.wikisend.com/ and then send the upload link to us.
      Thanks for your time and assistance in advance.
      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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      • #18
        Hi, Thanks but i managed to sort it as i described in my last post.

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        • #19
          Originally posted by iuliug View Post
          Hi, Thanks but i managed to sort it as i described in my last post.
          Don't worry about it. As you can see Iobit does not take much notice of Users posts. Iobit are only interested in Users supplying them with daignostic logs in order to
          save them the effort of actually trying to help Users with their issues.
          They used to give actual help here on the Forum, but alas they do not anymore.
          To err is Human. To really mess things up you need a PC.

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