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  • Not working

    ASC 14
    It does NOT work after installing it, it disappears when the scan starts, I installed it more than once I tried with the free one and the payment and nothing works, a real shame, it returned to version 13.7 that works correctly

  • #2
    Hi

    Very sorry for the issue you encountered. Would you please follow the steps below to help us further check the issue?

    Download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us.

    Thank you.
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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    • #3

      I already sent the file, waiting for a response

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