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other user accounts on same computer not updated with paid license?

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  • other user accounts on same computer not updated with paid license?

    I am receiving license expired notices on other user accounts when I open them, although my license is current. I honestly don't know if this is a problem with the Ultimate 12 after having Ultimate 11, or some weird problem with a setting on my PC by itself. I am wary of just entering my license code on each account, in case it is a bigger problem with malware. I have been an Iobit client for many years, as well as my husband also being client on different computers, and have never had this problem occur. I would appreciate any guidance. Thank you

  • #2
    Hi there,

    This is Cicely from IObit.

    Did you contact our support via email? I guess we have received your request about this problem.

    Cheers.
    IObit Support Team --
    If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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