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Yearly renweal..........

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  • Yearly renweal..........

    Hi Cicely, Sorry to bother you but don't really know who else to talk to and you've always helped me in the past. My yearly renewal comes up the 3rd of October. The same day I get my Disablity check. My renewal is $14.95 for 3 machines. I have 4 now. 2 are old machines that a friend give me. I live month to month on disabiltiy. I am in stage 4 COPD now and the A/C in my car went out this summer. One week later my heater core went out. I started to save money to fix the heater core. No money for the A/C ever. Then the next month the car died and I had to have the motor repaired. Back to scratch again for heater core. And cold weather is coming soon to Indiana. I am still going to take money from what I would save to renew because my computers and tv are all I can do now my health is so bad. Is there anything you can do to help get a deal for all 4. I think its important. If you can, how much? Thank you for your help. I know this is not your job but I just don't know who else to turn to. Thank you so much Cicely, I appreciate anything you can do. Take care.

    Nov8tr/ Danny Grimes

  • #2
    Hi Nov8tr,

    I would advise you to send a PM (Private Message) to Cicely.

    I believe, this way you can communicate better for a deal and a positive reply from IObit.

    Cheers.
    enoskype

    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

    Comment


    • #3
      I posted this in the forums. I posted on Cicely's message page and sent her a private PM already. No response yet. Still waiting. Maybe she's just been busy. Thanks for the reply though. :)

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      • #4
        I think from looking at post, she may have already left when I posted yesterday and I think she might be off today. Maybe even Monday. Not sure. I hope not I am suppose to renew Tuesday. Sigh, I really hope she can help me or send me to the right person who can. Keeping my fingers crossed.

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        • #5
          Well I have to renew just the 3 I guess. The one will have to stay on free. I haven't heard anything back from Cicely. :(

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          • #6
            Originally posted by Nov8tr View Post
            Well I have to renew just the 3 I guess. The one will have to stay on free. I haven't heard anything back from Cicely. :(
            Sorry it did not work out. Sadly, Iobit's involvement in the Forum is not what it used to be.
            To err is Human. To really mess things up you need a PC.

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            • #7
              I want to officially report what has happened. I do not want anybody to think I am trying to rip anyone off. I did everything they said to do exactly like they said. I paid for my renewal today. They sent me a link to activate it. I called and they activated on my machine by taking control and they activated it. I then went to IOBIT site and requested to transfer the renewal from my oldest computer of the 4. I got the link they sent and used it. I then uninstalled Advanced SystemCare Pro from my oldest computer. I activated it on the other 2 machines I did want to use full version on. I then went to the IOBIT website and download Advanced SystemCare 10 free, not PRO. I installed it on the 4th oldest machine. When it got done installing i checked the license on that machine because the header on the program said it was PRO, not free. And sure enough it said it was activated for another year. I now have all 4 machines activated, and I only paid for renewal of 3. I did nothing wrong. I did everything they said to do. I let their guy activate the mahcine. I uninstalled on the 4th machine using the IOBIT Uninstaller even. And i still ended up with all 4 activated. I just want them and people here to know I did not make this happen. I hope they understand. If they want me to change something I will.

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              • #8
                I recommend that you refrain from worrying so much. You sound really stressed.
                You have done nothing wrong. You have achieved your desired outcome. All 4 machines within your budget. Take the win and enjoy.
                Well done Iobit.
                To err is Human. To really mess things up you need a PC.

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                • #9
                  Thank you Scannan. I've always done my best to be honest.

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                  • #10
                    Hi Nov8tr,

                    I am glad your issue is solved.
                    Don't worry, enjoy it.

                    Cheers.

                    @Scannan
                    enoskype

                    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

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