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Hard disk problem 100% use on anything.

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  • Hard disk problem 100% use on anything.

    http://forums.iobit.com/forum/advanc...-systemcare-10
    http://forums.iobit.com/forum/advanc...rmance-monitor

    These two topics above have the same problem as me, and I can state that all people who use advanced system care have the same problem, just did not realize it was the (ASC).

    This program is causing the use of 100% of the disk, for anything you open or do.

    Even after uninstalling the ASC the problem continues, only resolving to format the computer and no longer install the ASC.?


    I did the test on three computers, the HD was normal, but after I installed the advanced and optimized the computer the disk started to be 100% use, I did the same procedure on the three computers and all were in 100% use of the Hard drive.

    Please, I do not want to have to format my computer again to fix this.

    Remove this setting you made on the disc. Fix this and I will continue to use the ASC.

    100% use of the disk is causing (blue screen) turning off the computer.

    IObit has always been good, but that was a mistake of yours, I hope you'll fix it.

  • #2
    You could add an option to get everything back to normal.
    An option to undo optimizations.

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    • #3
      Add an option to make the hard drive back to the default settings Or an option to remove all optimizations.
      Sorry if I'm repeating many words.

      Comment


      • #4
        Hi Shinaird,

        Sorry for the trouble. Please help us look into the issue as you can I didn't get any reply from the two users. They may forget to reply or the issue may be back to normal.

        Please provide us with the following information for investigation:

        1. What optimizations did you do with ASC before the trouble came up?

        2. Send us a screenshot of Resource Manager when it shows 100% disk usage

        Guide for taking a screenshot: http://www.take-a-screenshot.org/

        3. Download the tool from http://testdemo.iobit.com/InfoHelper.exe -> Double click to run this tool on the PC with problem and click 'Save report'. -> After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder. -> Send the zipped file to us so that we can get the detailed information to look into.

        Thanks in advance.
        IObit Support Team --
        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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