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  • S O L V E D _ I S S U E S

    We will try to put here the solved issues when a solution to a problem is found or the problem is fixed by an update.

    Blue colored links are official.
    Purple colored links are unofficial.

    Thanks in advance for your patience.

    --------------------------------------------------------------------------------------------------------------

    USERS, please try to find solutions to your problems in the following web pages first.

    1- FOR SALES SUPPORT : Sale Care Center (Faq)

    2- FOR TECHNICAL SUPPORT : Frequent Asked Questions (FAQ)

    ________________________________________________________________________________________________


    Issues Solved by Updates:

    - Problem of Registry Defrag module causing registry to be corrupted and Re-boot problems. (ASC 3.0)
    SOLVED in Advanced SystemCare 3.0.1 (Downloadable from here .)

    -Shortcut Fixer "Repair" deletes the files but says it is putting them to Recycle Bin. (ASC 3.0.1)
    SOLVED in Advanced systemCare 3.1.0. The warning has changed for deleting the files.

    - Some problems of 64x bit Vista copatibility and Registry Defrag bugs. (ASC 3.0.1)
    SOLVED in Advanced SystemCare 3.1.0.

    -Some problems in Registry Scan. (ASC 3.1.0)
    SOLVED in Advanced SystemCare 3.1.1 (Downloadable from here.)

    -Some web servers are not compatible with setting "UserAgent" value as "MS IE" of the "Latest News" browser of ASC 3.1.1.
    SOLVED in Advanced SystemCare 3.1.2 (AWC.exe Build 3.1.2.606) (Downladable from Author's Site.)

    -The following compatability issues existed in Windows7 with ASC 3.1.2.
    -AWC Init window gives " Failed to set data for" "error
    -Apply button is not greyed out when you click, but Apply works.
    -Hitting OK button in Options window does not close the window.
    SOLVED in Advanced SystemCare 3.2 (AWC.exe Build 3.2.0.633) (Downloadable from here .)

    - Some URLs are crashing in IE8 with ASC 3.2.0.633 & Security Defense problems.
    SOLVED in Advanced SystemCare 3.3.1 (AWC. exe Build 3.3.1.652) (Downloadable from here .)

    - Color and brightness problems when clicking ASC icon in all ASC 3 versions.
    SOLVED in Advanced SystemCare 3.3.1 (AWC. exe Build 3.3.1.652) (Downloadable from here .)

    - Starting of Scan problem in ASC 3.3.
    SOLVED in Advanced SystemCare 3.3.1 (AWC. exe Build 3.3.1.652) (Downloadable from here .)



    .
    _____________________________________________________________________________________


    Solutions to Other Issues:

    - Problem of AWC2 License not converted to New ASC3 License.
    Solution: Go to: http://www.iobit.com/lostcode.php, and enter your correct email address. Then you will get the license code that has been converted into ASC V3's license code.

    - Issue of F-secure scan wizard not seen after Registry Fix is Repaired.
    Solution: Put the keys about F-secure into Ignore List by right clicking on them in "Details (Now called "Problems): Registry Fix" window, and then on the menu, clicking "Ignore Selected Problem".
    Read the ASC pro seems to conflict with F-secure thread and this post.


    .
    ________________________________________________________________________________________________


    Temporary Solutions:

    -Shortcut Fixer "Repair" deletes the files instead of putting them to Recycle Bin (ASC 3.01). (Fixed in ASC 3.1.0)
    Temporary Solution: Change the below string in English.lng file with a text editor:
    [M_ShortcutsFixer]
    2=Are you sure you want to remove selected items to Recycle Bin?
    to:
    [M_ShortcutsFixer]
    2=Are you sure you want to delete the selected items?

    -Automated Update is showing "OFF" in Overview screen even selecting "Update programs and database automatically (recommended)" in "Options" . Some of "Executive Futures" showing wrong state on the Main GUI.
    Temporary solution: If you click on automatic update, then change something in "Choose the way to update:", hit "Apply"' then change it back to where you want it & hit "Apply" again, the settings of update will "stick" to what you have chosen and it will be shown in Exclusive Features respectively. Read this post.
    This is valid for other "Exclusive Features" too.

    -On some XP OSs, starting Game Booster within ASC 3 in XP reveals following error: "Cannot find file servicelist_xp.ini . Click OK to exit." (ASC 3.2.0.633)
    Temporary solution: Rename Sup_GameBooster.exe, run ASC 3, exit it completely, and rename gamebooster.exe to original name, and try only clicking ONCE on the icon in the Utilities section Tuneup tab. Uninstalling ASC and reinstalling may also solve the glitch. An other temporary way is to place a shortcut on the desktop for Sup_GameBooster.exe
    Read this post, this and this post.
    Download Sup_GameBooster.exe from here, extract to main ASC 3 folder, and use it instead of the new one. Read this post.
    NOTE: Stand alone Game Booster 1.0 Final (Downloadable from here.) replaced Game Booster in ASC 3.2, it has to be installed to reach from within ASC 3.3.1

    -AutoCare.exe and AutoSweep.exe files disappear in main ASC 3 folder. This causes not functioning of right click menu function of "Clean Recycle Bin and Privacy (C)" in Recycle Bin, and also Auto Care function does not work. (ASC 3.2.0.633)
    Temporary solution: Download the zip file from this post and extract the files to the main folder of ASC 3.

    - Game Booster 1.0 problems with Gamebooster.ini
    Temporary solution: Extract the GameBooster.ini in this post to your main Game Booster folder.

    - Game booster 1.0 not working on non-english Windows system
    Temporary solution: Change and/or edit the English names of the services under the the sevicelists in GameBooster.ini file to the relevant OS language.


    .

    NOTE:
    You can find Valuable Informative Links in post # 9 of this thread.


    .
    Last edited by enoskype; Apr. 30th, 2009, 22:27. Reason: ASC 3.3.1.652 solved problems
    enoskype

    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

  • #2
    F-secure conflict problem solution added to post #1.
    enoskype

    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

    Comment


    • #3
      Links to FAQ and Sale Care Center added.
      enoskype

      - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

      Comment


      • #4
        Added, 64x bit Vista issues solved in new version ASC 3.1.0 to the post#1.
        enoskype

        - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

        Comment


        • #5
          Added some Registry Scan problems solved in version ASC 3.1.1 to post #1.
          enoskype

          - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

          Comment


          • #6
            Added Temporary Solution to ON/OFF of Exclusive Features to post #1.
            enoskype

            - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

            Comment


            • #7
              Merry Christmas & A Happy New Year.

              SOLVED : :lol:

              If a fly settled on the Sydney Harbour Bridge, would the bridge sag?
              Link


              Merry Christmas & A Happy New Year to you all. :grin:



              enoskype
              enoskype

              - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

              Comment


              • #8
                -Some web servers are not compatible with setting "UserAgent" value as "MS IE" of the "Latest News" browser of ASC 3.1.1.
                Issue is solved in ASC 3.1.2 (Build 3.1.2.606).
                enoskype

                - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                Comment


                • #9
                  Valuable Informative Links

                  Announcements
                  ALL FORUM MEMBERS: PLEASE READ

                  Forum Rule
                  http://forums.iobit.com/showthread.php?t=44

                  Usage of ASC 3 & SD
                  Usage of IObit Products by solbjerg. 太阳山

                  SOLVED ISSUES (ASC 3)
                  http://forums.iobit.com/showthread.php?t=1636

                  Usage of extra skins for ASC 3
                  Designing New Skins for ASC

                  Moving Smart Defrag around
                  Move Smart Defrag Just like ASC

                  System File Checker (sfc)
                  www.updatexp.com/scannow-sfc.html
                  http://www.howtohaven.com/system/sli...e-pack-3.shtml

                  How to perform Check Disk in Windows XP (chkdsk)
                  http://support.microsoft.com/kb/315265

                  Description of the Windows XP Recovery Console for advanced users
                  http://support.microsoft.com/kb/314058

                  Running Beta Software
                  http://forums.iobit.com/showthread.php?t=508

                  Your Security!
                  http://forums.iobit.com/showthread.php?t=1650

                  Think about Defragmentatıon!!!
                  http://forums.iobit.com/showthread.php?t=612
                  enoskype

                  - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                  Comment


                  • #10
                    Added some solutions for Windows7 compatability.

                    -The following compatability issues existed in Windows7 with ASC 3.1.2.
                    -AWC Init window gives " Failed to set data for" "error
                    -Apply button is not greyed out when you click, but Apply works.
                    -Another glitch, hitting OK button in Options window does not close the window.

                    The update solution is added to post #1.
                    enoskype

                    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                    Comment


                    • #11
                      Temporary solution for Game Booster start problem in XP added.

                      Temporary solution for Game Booster start problem in some XPs added to post #1.
                      enoskype

                      - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                      Comment


                      • #12
                        An other temporary solution for Game Booster start problem in XP added.

                        A replacement old file link is given for temporary solution of GameBooster problem in post #1.
                        enoskype

                        - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                        Comment


                        • #13
                          Temporary solution for Clean Recycle Bin and Privacy (C)

                          Temporary solution for the problem below is added to post #1.

                          -AutoCare.exe and AutoSweep.exe files disappear in main ASC 3 folder. This causes not functioning of right click menu function of "Clean Recycle Bin and Privacy (C)" in Recycle Bin, and also Auto Care function does not work. (ASC 3.2.0.633)
                          enoskype

                          - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                          Comment


                          • #14
                            Stand alone Game Booster Beta2 link is given

                            NOTE:
                            New Game Booster Beta2.

                            Download link is given in post #1
                            enoskype

                            - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                            Comment


                            • #15
                              Temporary solutions to Game Booster problems

                              Temporary solutions are given in post #1 for Game Booster problems.
                              enoskype

                              - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                              Comment

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