ASCTray.exe - System error.... when updating ASC [FIXED]

[nisseeng]

When updating ASC an Error message says that a file

 

rtl120.bpl

 

is missing and that a reinstalling may fix the problem

 

Noumerous attempts to reinstall ASC does not help me.

Methods to deal with the problem?

[Toppack]

You may have installed a program and then tried removing it but some parts got left behind.

 

Here's Info about the Windows 'rtl120.bpl' file:

 

http://www.fixya.com/support/t8802360-rtl120_bpl_missing

 

Do an Internet Search to find more Information.

[Cicely]

Hi nisseeng,

 

Thanks for your feedbacks.

 

What do you mean by " Noumerous attempts to reinstall ASC does not help me."? Please describe the issue more clearly.

 

Besides, please install the latest version of Advanced SystemCare 6.3.0 from http://www.iobit.com/downloadcenter.php?product=advanced-systemcare-v6 to see whether the issue can be solved .

 

If it continues, please send us the related screenshots.

 

Guide for taking screenshot.

 

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

 

Thank you for supporting IObit!

[nisseeng]

Attached you can see the message shown every time when I updated ASC. Odd enough I can't see any problem using ASC. So... why asking for help? :wink: Always interested in knowing why things happen.

[enoskype]

Hi nisseeng,

 

A Clean Install of ASC 6.3.0.269 may be a remedy.

 

Cheers.

[nisseeng]

Toppack

Cicely

enoskype

 

Thank you very much for your truly innovative efforts to solve problems - you have really shown what I clearly have seen elsewhere on this forum - seriousness. With your help I was able to finally solve the problem (no matter how trivial it might have been considered). A true pleasure to have been acquainted with you all.

[wozofoz]

The truth

 

Toppack

Cicely

enoskype

 

Thank you very much for your truly innovative efforts to solve problems - you have really shown what I clearly have seen elsewhere on this forum - seriousness. With your help I was able to finally solve the problem (no matter how trivial it might have been considered). A true pleasure to have been acquainted with you all.

They certainly are wonderful members and a great asset to this forum :-D

 

All the best, woz of oz

[nisseeng]

They certainly are wonderful members and a great asset to this forum :-D

 

All the best, woz of oz

Of course, the positive statements are also directed at you, as I should have pointed out

[Cicely]

Hi nisseeng ,

 

Happy to hear the issue has been solved. :-D

 

And you know all the administrators in our forum work for IObit for free. They are warmhearted persons to help others. :-D Besides, many members are also quite active to help others here, too. IObit are proud of all of you. Sincerely thanks. Cheers. :wink:

[nisseeng]

Hi nisseeng ,

 

Happy to hear the issue has been solved. :-D

 

And you know all the administrators in our forum work for IObit for free. They are warmhearted persons to help others. :-D Besides, many members are also quite active to help others here, too. IObit are proud of all of you. Sincerely thanks. Cheers. :wink:

That's why IObit products, piece by piece, have evolved in such a user-friendly way (problems encountered during development have always been resolved quickly and efficiently). The hallmark of IObit seems to be: constantly improving their products to reach the top - an important factor being the two-way communication between users and IObit - excellently manifested through this forum