Driver Booster is removed by the Bitdefender Internet Security

[shahram]

Respectfully, today I have faced this problem in this sense that my Bitdefender Internet Security (BIS) remove my Iobit Driver booster telling me that it is a dangerous application!! which in fact it is a safe software and I am using it for years, neither I am able to download it again, which is blocked by my BIS, its screenshot is attached with this post, please how I am able to fix this problem, I contacted with them , Bitdefender,by the chat, but they, Bitdefender, do not give a clear and reasonable answer, having sent them two email that I am waiting for their answers, even though they show the Iobit Forum website as a dangerous website!!! thanking you.

[shahram]

As I told above, even though the Iobit forum is considered as a dangerous website!! its screenshot is attached here.

[Scannan]

Temporarily disable BIS. Install Driver Booster.

Enable BIS and add Driver Booster to the ignore list, so that it does not detect driver booster.

[shahram]

Thanking you, it does not work, I proved.

[Scannan]

If you disable BIS.....then there is no reason why DB cannot be installed

[shahram]

As I told you despite disabling the BIS, not only its antivirus option but also all its security options as Firewall, Advanced threat Defense, Vulnerability, Ransomware Remedition, during installing DB again, its process is blocked by the BIS, the solution is to delete completely the BIS, but after re-installing it (BIS), even though the DB is enclosed to is ignore list, again the DB is removed by the BIS, the past experiences show it, today I proved it again, but , I do not have patience to uninstall and reinstall the BIS any more, thanking you

[Scannan]

If BIS is still blocking even when it is disabled, then the issue is with BIS. If you disable your AV software then it should not be able to block anything.

It sounds to me that BIS realtime protection is not disabled.

I think you should google...how BIS is blocking a program when it is disabled

[shahram]

Thanking you, just I asked the above question again from the BIS by Live Chat, they told me that the BIS's modules interferes with the Iobit modules!! even if the BIS is turned off, it blocks the DB to be installed or re-installed, as I told you before, when all the security options of the BIS is turned off, its realtime must be turned off, if it remains turned on, despite to disable all of its options in main window of the BIS, and so, it is out of the user's ability and demand to turn it off completely.

[Scannan]

Then it is BIS which is defective.

Iobit use Bitdefender engine in it's MalwareFighter program so BIS should not have a n issue with DB.

I suggest that you download DB from the Majorgeeks site.

Some other third party sites add bundleware to the installation packages, and this causes issues with users antivirus/security software.

Majorgeeks are the recommended download site....please always download Iobit products from majorgeeks so you are guaranteed they are clean

[shahram]

Yes, certainly the defect in connected to the BIS, it may be false positive ( for which I have already sent them email), as you suggested me , I downloaded the DB using the Majorgeek website, but , I faced the same problem, the process of the installing the DB is blocked by the BIS, its screenshot is attached with this post, as following, thanking you again.

[shahram]

In addition to, I always use the main website of the iobit to download the various website, following link:

https://www.iobit.com/en/index.php?s

[Scannan]

Ok....that screenshot is not from BIS, it is an Iobit notification.

If BIS is still blocking DB from Majorgeeks, then BIS has a serious fault.

I am assuming that you disabled BIS before downloading DB from majorgeks and installing it.

If there are old DB folders still on your pc, that may interfere with the installation. I suggest that you uninstall any DB files and folders, and look also in

your Program Folder and AppData folder and delete any DB folders. Then try installling DB again.

[atailor1]

Scannan, this is definitely a Bitdefender problem, At this point you can't navigate anywhere connected with IObit without a warning popping up, including the forum. Bitdefender must be juicing (taking steroids) over the past couple of days. IObit needs to contact BD to get this resolved. I'm sure other sites are having the same problem, current AV's are all intent with saving us from ourselves, even when we don't ask to be saved. Here is an example of what BD is protecting us from, when attempting to read forum content.

 

 

We blocked this dangerous page for your protection: https://identifyluckyexactly.com/50/a3/51/50a351a59c68401244bd1da2f8e9b6e5.js Threat name: JS:Adware.Popunder.B

[shahram]

Ok....that screenshot is not from BIS, it is an Iobit notification.

If BIS is still blocking DB from Majorgeeks, then BIS has a serious fault.

I am assuming that you disabled BIS before downloading DB from majorgeks and installing it.

If there are old DB folders still on your pc, that may interfere with the installation. I suggest that you uninstall any DB files and folders, and look also in

your Program Folder and AppData folder and delete any DB folders. Then try installling DB again.

 

Ok....that screenshot is not from BIS, it is an Iobit notification.

If BIS is still blocking DB from Majorgeeks, then BIS has a serious fault.

I am assuming that you disabled BIS before downloading DB from majorgeks and installing it.

If there are old DB folders still on your pc, that may interfere with the installation. I suggest that you uninstall any DB files and folders, and look also in

your Program Folder and AppData folder and delete any DB folders. Then try installling DB again.

 

The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS, in addition to, I had before uninstalled all the old folder of the DB either in AppaDate or user folder...., also along with using the the Iobit uninstaler, I carried it out again, downloading again the DB using Majorgeks website, but , I faced the same problem, its screenshot is here

[Scannan]

Hi atailor1

Long time. Nice to hear from you.

 

I agree completely with everything you say. As for Iobit and the forum......Iobit stopped helping out a long time ago.

While the users issue is with BIS, I still try to help them work around it if I can, because I know that both BitDefender and Iobit are useless when it comes to

helping people.

[shahram]

Scannan, this is definitely a Bitdefender problem, At this point you can't navigate anywhere connected with IObit without a warning popping up, including the forum. Bitdefender must be juicing (taking steroids) over the past couple of days. IObit needs to contact BD to get this resolved. I'm sure other sites are having the same problem, current AV's are all intent with saving us from ourselves, even when we don't ask to be saved. Here is an example of what BD is protecting us from, when attempting to read forum content.

 

 

We blocked this dangerous page for your protection: https://identifyluckyexactly.com/50/a3/51/50a351a59c68401244bd1da2f8e9b6e5.js Threat name: JS:Adware.Popunder.B

 

Scannan, this is definitely a Bitdefender problem, At this point you can't navigate anywhere connected with IObit without a warning popping up, including the forum. Bitdefender must be juicing (taking steroids) over the past couple of days. IObit needs to contact BD to get this resolved. I'm sure other sites are having the same problem, current AV's are all intent with saving us from ourselves, even when we don't ask to be saved. Here is an example of what BD is protecting us from, when attempting to read forum content.

 

 

We blocked this dangerous page for your protection: https://identifyluckyexactly.com/50/a3/51/50a351a59c68401244bd1da2f8e9b6e5.js Threat name: JS:Adware.Popunder.B

 

That is right and the best, which the Iobit must contact with the Bitdefender to solve this problem.

[Scannan]

 

 

 

The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS, in addition to, I had before uninstalled all the old folder of the DB either in AppaDate or user folder...., also along with using the the Iobit uninstaler, I carried it out again, downloading again the DB using Majorgeks website, but , I faced the same problem, its screenshot is here

 

So you are saying that you cannot even download DB from Majorgeeks???/

[shahram]

 

So you are saying that you cannot even download DB from Majorgeeks???/

 

 

So you are saying that you cannot even download DB from Majorgeeks???/

 

No, I can download it, but during the installation the process is blocked by the BIS, you can see the DB's setup.exe in my last screenshot.

[Scannan]

You distinctly said in your previous post....."The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS"

 

Please try to give the correct information.

The only suggestion I can give you, is to remove BIS from your pc. Install DB and then Reinstall BIS.

Additionally, I would also recommend that you update drivers individually yourself from the manufacturers site.

 

[shahram]

You distinctly said in your previous post....."The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS"

 

Please try to give the correct information.

The only suggestion I can give you, is to remove BIS from your pc. Install DB and then Reinstall BIS.

Additionally, I would also recommend that you update drivers individually yourself from the manufacturers site.

 

You distinctly said in your previous post....."The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS"

 

Please try to give the correct information.

The only suggestion I can give you, is to remove BIS from your pc. Install DB and then Reinstall BIS.

Additionally, I would also recommend that you update drivers individually yourself from the manufacturers site.

 

Thanking you, regarding the experience of few years ago, which it had happened the same, doing your mentioned above process, after reinstalling the BIS, it removes again the DB, it does not give enough time to put it in its ignore list, in addition to, I do not have patience to uninstall and re-install the BIS any more.

[Scannan]

I understand completely. It seems we are no longer the owners of our own PC's. We install programs in good faith, and end up at the mercy of the Program owners.

And when you seek assistance from them for their screw-up's....you are ignored.

Maybe you will be lucky, and Iobit might actually help you, tomorrow, when they resume work, as they do not work on the weekend.

Personally, I do not use DB, and I only update drivers if the manufacturer recommends it or if I have an issue with a specific driver.

Then I only update from the manufacturer's site.

I hope your issue will be resolved.

[shahram]

I understand completely. It seems we are no longer the owners of our own PC's. We install programs in good faith, and end up at the mercy of the Program owners.

And when you seek assistance from them for their *****-up's....you are ignored.

Maybe you will be lucky, and Iobit might actually help you, tomorrow, when they resume work, as they do not work on the weekend.

Personally, I do not use DB, and I only update drivers if the manufacturer recommends it or if I have an issue with a specific driver.

Then I only update from the manufacturer's site.

I hope your issue will be resolved.

 

I understand completely. It seems we are no longer the owners of our own PC's. We install programs in good faith, and end up at the mercy of the Program owners.

And when you seek assistance from them for their *****-up's....you are ignored.

Maybe you will be lucky, and Iobit might actually help you, tomorrow, when they resume work, as they do not work on the weekend.

Personally, I do not use DB, and I only update drivers if the manufacturer recommends it or if I have an issue with a specific driver.

Then I only update from the manufacturer's site.

I hope your issue will be resolved.

 

Thank you very much.

[atailor1]

Scannan, Still hanging tough after all these years. Hard to believe I joined this forum in 2007. Just want to extend respect to you for all your efforts over the years. There was a time when you weren't a lone voice crying in the wilderness, but those days are long gone. Thumbs upThumbs up

[Scannan]

Scannan, Still hanging tough after all these years. Hard to believe I joined this forum in 2007. Just want to extend respect to you for all your efforts over the years. There was a time when you weren't a lone voice crying in the wilderness, but those days are long gone. Thumbs upThumbs up

 

Thank you.

Yes it is sad that such a great forum was wrecked by Iobit.

Hard to understand really, when it was for their benefit. Obviously they decided they had better things to do than help Users of their products.

 

 

[Cicely]

Hi there,

 

Thank you for your concern about this issue. We have contacted Bitdefender to remove this detection.