BSOD asmthxci.sys on Asus P9X79 Deluxe

[kevincgross]

New user of DriverBooster v3, which has been a blessing. However, after getting all drivers updated with its help, I started getting a BSOD at login, pointing to the driver asmthxci.sys. This is on a Windows 7 64-bit system built with an Asus P9X79 Deluxe mobo, updated to the latest stable BIOS 4701.

 

I found that DriverBooster had installed Asus' USB 3.0 Driver v1.16.26.1. The Asus web site lists version v1.16.10.0 for this motherboard. By uninstalling v1.16.26.1, then installing v1.16.10.0 the problem appears to be fully resolved.

 

I'm curious for any insights as to how DriverBooster gets a newer version of the driver from Asus that appears to be incompatible with this motherboard. No criticism intended, I know it must be a huge challenge to track all the versions and compatibility.

 

Cheers,

 

Kevin

[Cicely]

Hi kevincgross,

Sorry for the inconvenience.

Please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC >> click “Save report to Desktop” >>find db_info_xxxx.zip on your desktop >> send us the zip file.

We will analyze the file and look into your feedback.

Thanks a lot.

[kevincgross]

Hi Cicely, thank you for your help! I have attached the requested zip file.

 

Kind regards,

 

Kevin

[Cicely]

Hi Kevin,

Please re-run Driver Booster, right click the device ASMedia XHCI Controller (there are three) after scanning and choose Ignore. We will keep an eye on this driver update. If more users report the same problem, we will remove it from our database.

Email us with any feedback again. Good day :)