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Black Screen


MistahMurkle

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Hi, I've always used driver booster on my computers with no problem. I recently got a new tablet, a linx 1010 running Windows 10 and began updating drivers. When it was updating the intwl graphics driver, everything went black permanantly. Restarting did nothing. I got the linx logo and then once again black. Nothing seems to work. I can't even roll back the driver because I can't get into Windows.

 

Is my new tablet bricked? Can anyone help me out?

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Hello Mistah Murkle,

 

Welcome to our forum.

 

Sorry about the problem you encountered. Could you please help us to look into it?

 

Please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe >> double click to run this tool >> click 'Save report to Desktop' >>find db_info_xxxx.zip on your desktop >> send us the zip file.

 

We will analyze the file.

 

Thanks a lot.

 

 

 

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  • 3 months later...

Dear Driver Booster User,

Kindly please note that if anything bad happens after driver update, please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC >> click 'Save report to Desktop' >>find db_info_xxxx.zip on your desktop >> send the zip file to dbfeedback@iobit.com.

We will look into this problem and get back to you soon.

Thanks.

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