Every update attempt stuck at 1%

[Pandamonius]

I never had any issues with v3, so when v4 came out I eagerly updated. I've noticed a problem though... When I attempt running updates now, whether I try to Update all, or run an update individually, the progress bar sticks at 1% no matter how long I leave it. This seems to be a graphical issue, because if I let it work for a decent amount of time (30 mins or an hour) and then click the Stop button to stop the update, then restart my system, that update no longer appears in the list, and seems to be installed correctly.

 

I've uninstalled and reinstalled the application, but encountered the same problem. The only other things I have running are Avast, Advanced SystemCare Pro, and Steam. Any suggestions on what I could do, or should I just go back to v3?

[Cicely]

 

I never had any issues with v3, so when v4 came out I eagerly updated. I've noticed a problem though... When I attempt running updates now, whether I try to Update all, or run an update individually, the progress bar sticks at 1% no matter how long I leave it. This seems to be a graphical issue, because if I let it work for a decent amount of time (30 mins or an hour) and then click the Stop button to stop the update, then restart my system, that update no longer appears in the list, and seems to be installed correctly.

 

I've uninstalled and reinstalled the application, but encountered the same problem. The only other things I have running are Avast, Advanced SystemCare Pro, and Steam. Any suggestions on what I could do, or should I just go back to v3?

Hi Pandamonius,

Welcome to the Forum.

For update failure problem, you may please send your feedback through the Feedback in Options menu of Driver Booster.See attached screenshot.

Or please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe>> double click to run this tool on the problem PC>> click 'Save report to Desktop' >>find db_info_xxxx.zip on your desktop >> send us the zip file in the Forum.

We will analyze the file and look into your feedback.

 

 

[Anankha]

You don't happen to have MalwareBytes ver 3 installed do you? I do & noticed a very similar problem when updating a driver, in my case it started updating then failed. I removed MBAM & the problem disappeared.

[Cicely]

You don't happen to have MalwareBytes ver 3 installed do you? I do & noticed a very similar problem when updating a driver, in my case it started updating then failed. I removed MBAM & the problem disappeared.

Hi Anankha,

Yes, sometimes security/anti-virus software may block Driver Booster installation and working. If any problem happens, you may please email us (dbfeedback@iobit.com), we will reply you soon.

 

[thaynos]

i have this exact problem. it justs stops responding completely. all my antivirus is disabled

[Cicely]

Hello,

If any problem persists, you may please email us (dbfeedback@iobit.com)

[synapseuser]

can you help me, i forgot my Protected Folder password and i dont know how to reset it

all my passwords are in it and i cant log into my games, accounts ETC

can you please respond back, thank you

[Scannan]

You have posted in the Driver Booster section of the Forum.

You should have posted in the Protected Folder Section, and if you look there, you will find a Topic, explaining in

detail what to do to get your password sorted.