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  • Why my registration keep rolling back?

    Hi, i got my license serial number inputed on the registration box, hit ok. Says it was registered and all... but when i try adding games to the gamebox, it resets it back to normal state, whats going on?

  • #2
    Hi SHJordan
    I would try a clean install of the program.
    Clean install concept explained in my signature.
    Cheers
    solbjerg


    Originally posted by SHJordan View Post
    Hi, i got my license serial number inputed on the registration box, hit ok. Says it was registered and all... but when i try adding games to the gamebox, it resets it back to normal state, whats going on?
    太阳山 (solbjerg)
    Ceterum censeo Usage of IObit Products esse legendum
    (Furthermore I think that Usage of IObit Products must be read)
    Itemized subjects Table of content
    In relation to defragmentation Think about defragmentation
    Clean Install concept Clean Install
    Introduction to the Forum Forum Guidelines

    Comment


    • #3
      Originally posted by solbjerg View Post
      Hi SHJordan
      I would try a clean install of the program.
      Clean install concept explained in my signature.
      Cheers
      solbjerg
      Where?

      And well... i DID install it clean.

      Comment


      • #4
        Originally posted by SHJordan View Post
        Where?

        In the Clean Install link in my signature!!
        You can also read Usage of IObit Products in its entirety

        And well... i DID install it clean.
        Well that depends on what YOU mean by a clean install
        Cheers
        solbjerg
        太阳山 (solbjerg)
        Ceterum censeo Usage of IObit Products esse legendum
        (Furthermore I think that Usage of IObit Products must be read)
        Itemized subjects Table of content
        In relation to defragmentation Think about defragmentation
        Clean Install concept Clean Install
        Introduction to the Forum Forum Guidelines

        Comment


        • #5
          Originally posted by solbjerg View Post
          Well that depends on what YOU mean by a clean install
          Cheers
          solbjerg
          Installing it as admin? With no previous game booster installed? I mean this.

          Comment


          • #6
            Ok Jordan
            Then it should be clean!
            If I think of something else - I will be back.
            Good luck!
            Cheers
            solbjerg

            Originally posted by SHJordan View Post
            Installing it as admin? With no previous game booster installed? I mean this.
            太阳山 (solbjerg)
            Ceterum censeo Usage of IObit Products esse legendum
            (Furthermore I think that Usage of IObit Products must be read)
            Itemized subjects Table of content
            In relation to defragmentation Think about defragmentation
            Clean Install concept Clean Install
            Introduction to the Forum Forum Guidelines

            Comment


            • #7
              Originally posted by solbjerg View Post
              Ok Jordan
              Then it should be clean!
              If I think of something else - I will be back.
              Good luck!
              Cheers
              solbjerg
              Ok then. I'll be waiting for that ;D

              Comment


              • #8
                Hi SHJordan,

                Can you change the state of license.dat file in main GB folder to Read-only from Properties just after it says it was registered and all...

                See if it helps to keep the license.dat file intact and GB is kept as Premium.

                Cheers.
                enoskype

                - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                Comment


                • #9
                  Originally posted by enoskype View Post
                  Hi SHJordan,

                  Can you change the state of license.dat file in main GB folder to Read-only from Properties just after it says it was registered and all...

                  See if it helps to keep the license.dat file intact and GB is kept as Premium.

                  Cheers.
                  Just tried it... err... didn't work... =\

                  Steps made:
                  1. Open GB. Normal way
                  2. Click on upgrade button.
                  3. Input the serial code.
                  4. Close this window.
                  5. Make the dat file read only.
                  6. Tried getting other game into the box.
                  7. Reseted to the default state.

                  Comment


                  • #10
                    Hi SHJordan,

                    Yours is an unusual glitch, please send an e-mail directly to IObit as a paid customer, or/and send a PM to Cicely explaining your situation.

                    Cheers.
                    enoskype

                    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                    Comment


                    • #11
                      Originally posted by enoskype View Post
                      Hi SHJordan,

                      Yours is an unusual glitch, please send an e-mail directly to IObit as a paid customer, or/and send a PM to Cicely explaining your situation.

                      Cheers.
                      Could you forward this thread to her? I've already entered in contact with some support representants by e-mail, and answered a moderator by PM.

                      Comment


                      • #12
                        I have the same problem

                        Hello, I also have been having the same issues. My membership rolled back to the free version. The first time it happened, I went back into my email to retrieve the code, but when I entered it, I was told that I have exceeded the number of PC's on the license, even though I have only used it on two. May I possibly get my liscense renewed or something

                        Comment


                        • #13
                          Hi dymeshot
                          If you read the license information it clearly states that if you just buy a single license it is for one computer only. It is possible to get a license for several computers if you order that, but it will usually cost a bit more.
                          Cheers
                          solbjerg


                          Originally posted by dymeshot View Post
                          Hello, I also have been having the same issues. My membership rolled back to the free version. The first time it happened, I went back into my email to retrieve the code, but when I entered it, I was told that I have exceeded the number of PC's on the license, even though I have only used it on two. May I possibly get my liscense renewed or something
                          太阳山 (solbjerg)
                          Ceterum censeo Usage of IObit Products esse legendum
                          (Furthermore I think that Usage of IObit Products must be read)
                          Itemized subjects Table of content
                          In relation to defragmentation Think about defragmentation
                          Clean Install concept Clean Install
                          Introduction to the Forum Forum Guidelines

                          Comment


                          • #14
                            Originally posted by SHJordan View Post
                            Could you forward this thread to her? I've already entered in contact with some support representants by e-mail, and answered a moderator by PM.
                            Hi SHJordan,

                            In that case it is better to wait for a response before contacting Cicely.

                            Cheers.
                            enoskype

                            - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                            Comment


                            • #15
                              Originally posted by enoskype View Post
                              Hi SHJordan,

                              In that case it is better to wait for a response before contacting Cicely.

                              Cheers.
                              Just got the answer. Says it going to be fixed in v2.3. Now I think i just need to wait, uh?

                              Comment

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