ASC 7.0 Sys Explorer diagnostic report

Jewelatl · December 6, 2013

Hi,

I hope this post is how I am supposed to do this.

I have ASC 7.0 Pro and I ran the system diagnostic, and as I made a copy ASC immediately linked me to this site. I'd appreciate any feedback and direction if there is something in this report that needs to be done to resolve the issue. This is the 2nd report I have done today and both have the same conclusion.

Thank you and if I need to give any or other info please let me know.

Jewel:-?

Advanced SystemCare Diagnose Report v1.0

Date: 2013/12/06 02:31:45

----------------------------------

01 - Operating System

----------------------------------

0101 - Operating System : Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : Phoenix ROM BIOS PLUS Version 1.10 A03

0104 - Processor : Intel® Pentium® 4 CPU 2.80GHz

0105 - Memory : 1022MB RAM

0107 - Page File : 728MB used, 2103MB available

0108 - Windows Dir : D:\WINDOWS

0109 - DirectX Version : DirectX 9.0c (4.09.0000.0904)

0110 - DX Setup Parameters : Not found

0114 - DxDiag Version : 5.03.2600.5512

----------------------------------

02 - Processor

----------------------------------

0201 - Caption : Intel® Pentium® 4 CPU 2.80GHz ~2793MHz

0202 - Current Clock Speed : 2793MHz

----------------------------------

03 - Video Adapter

----------------------------------

0301 - Card Name : Intel® 82865G Graphics Controller

0302 - Manufacturer : Intel Corporation

0303 - Chip Type : Intel® 82865G Graphics Controller

0304 - DAC Type : Internal

0305 - Device Key : Enum\PCI\VEN_8086&DEV_2572&SUBSYS_019D1028&REV_02

0306 - Display Memory : 96.0 MB

0307 - AdapterRAM : 96.00 MB

0308 - Current Mode : 800 x 600 (32 bit) (75Hz)

0309 - Monitor Name : Plug and Play Monitor

0310 - Driver Name : ialmrnt5.dll

0311 - Driver Version : 6.14.0010.4396

0312 - Driver Language : English

0313 - DDI Version : 9 (or higher)

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 9/20/2005 09:52:38

0318 - Driver Size : 36990

0319 - VDD : n/a

0320 - Mini VDD : ialmnt5.sys

0321 - Mini VDD Date : 9/20/2005 10:00:54

0322 - Mini VDD Size : 1302332

0323 - Device Identifier : {D7B78E66-6632-11CF-B462-9721A3C2CB35}

0324 - Vendor ID : 0x8086

0325 - Device ID : 0x2572

0326 - SubSys ID : 0x019D1028

0327 - Revision ID : 0x0002

0334 - DDraw Status : Enabled

0335 - D3D Status : Enabled

0336 - AGP Status : Not Available

0337 - Notes : No problems found.

To test DirectDraw functionality, click the "Test DirectDraw" button above.

To test Direct3D functionality, click the "Test Direct3D" button above.

0338 - OpenGL : 5.1.2600.5512 (xpsp.080413-0845)

----------------------------------

04 - Memory

----------------------------------

0401 - Total Memory : 1021.98 MB

0402 - Free Memory : 742.39 MB

0403 - Total Pagefile : 2.77 GB

0404 - Free Pagefile : 2.05 GB

0405 - Bank Label : N/A

0406 - Speed : 400 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 512.00 MB

0405 - Bank Label : N/A

0406 - Speed : 400 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 512.00 MB

----------------------------------

05 - Network

----------------------------------

0501 - Description : Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport

----------------------------------

06 - Motherboard

----------------------------------

0601 - Model : 0N6381

0602 - Manufacturer : Dell Computer Corp.

----------------------------------

07 - Sound Device

----------------------------------

0701 - Description : SoundMAX Digital Audio

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : PCI\VEN_8086&DEV_24D5&SUBSYS_019D1028&REV_02

0705 - Manufacturer ID : 65535

0706 - Product ID : 65535

0707 - Type : WDM

0708 - Driver Name : smwdm.sys

0709 - Driver Version : 5.12.0001.5246

0710 - Driver attributes : Final Retail

0711 - Date and Size : 1/27/2005 15:31:06

0713 - Driver Provider : Analog Devices

0714 - Min/Max Sample Rate : 4316406, 4316406

0715 - Static/Strm HW Mix Bufs : 4316406, 4316406

0716 - Static/Strm HW 3D Bufs : 4316406, 4316406

0717 - HW Memory : 4316414

0718 - Voice Management : True

0719 - EAX 2.0 Listen/Src : True, True

0720 - I3DL2 Listen/Src : True, True

0721 - Notes : To test DirectSound functionality, click the "Test DirectSound" button above.

No problems found.

----------------------------------

08 - Hard Disk

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0801 - Model : Maxtor 6Y080L0

0802 - Media Type : Fixed hard disk media

0803 - Size : 74.50 GB

0801 - Model : WDC WD1200BB-00GUA0(Western Digital)

0802 - Media Type : Fixed hard disk media

0803 - Size : 111.79 GB

0805 - Driver Date : 7-1-2001

0806 - Driver Version : 5.1.2535.0

0807 - Caption : C:\

0808 - Capacity : 111.78 GB

0809 - Free Space : 111.54 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

0807 - Caption : D:\

0808 - Capacity : 74.50 GB

0809 - Free Space : 60.20 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

----------------------------------

09 - Process

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0901 - 0000 Idle 0 0

0901 - 0004 System 0 0 normal

0901 - 0290 smss.exe 0 0 normal D:\WINDOWS\system32

0901 - 02c0 csrss.exe 69 58 normal D:\WINDOWS\system32

0901 - 02d8 winlogon.exe 46 14 high D:\WINDOWS\system32

0901 - 0304 services.exe 4 2 normal D:\WINDOWS\system32

0901 - 0310 lsass.exe 4 2 normal D:\WINDOWS\system32

0901 - 03b8 ascsvc.exe 40 34 high D:\Program Files\IObit\Advanced SystemCare Ultimate

0901 - 03d0 ASCService.exe 41 45 high D:\Program Files\IObit\Advanced SystemCare 7

0901 - 0424 ascavsvc.exe 39 28 normal D:\Program Files\IObit\Advanced SystemCare Ultimate

0901 - 04a8 svchost.exe 4 1 normal D:\WINDOWS\system32

0901 - 04ec svchost.exe 4 1 normal D:\WINDOWS\system32

0901 - 054c svchost.exe 11 33 normal D:\WINDOWS\System32

0901 - 05c0 svchost.exe 4 1 normal D:\WINDOWS\system32

0901 - 063c svchost.exe 4 4 normal D:\WINDOWS\system32

0901 - 0684 svchost.exe 7 6 normal D:\WINDOWS\System32

0901 - 06b8 spoolsv.exe 4 4 normal D:\WINDOWS\system32

0901 - 06e8 IMFsrv.exe 26 17 normal D:\Program Files\IObit\IObit Malware Fighter

0901 - 01d0 AffinegyService.exe 27 5 normal D:\Program Files\Time Warner Cable\TWC WiFi

0901 - 021c LiveUpdate.exe 25 19 normal D:\Program Files\IObit\LiveUpdate

0901 - 0274 GoogleCrashHandler.exe 4 1 below normal D:\Program Files\Google\Update\1.3.22.3

0901 - 0340 rpcapd.exe 4 1 normal D:\Program Files\WinPcap

0901 - 07a8 alg.exe 4 2 normal D:\WINDOWS\System32

0901 - 0720 Explorer.EXE 506 241 normal D:\WINDOWS

0901 - 08fc hkcmd.exe 11 17 normal D:\WINDOWS\system32

0901 - 0928 igfxpers.exe 11 11 normal D:\WINDOWS\system32

0901 - 0940 ASCTray.exe 655 107 normal D:\Program Files\IObit\Advanced SystemCare 7

0901 - 0954 ASCTray.exe 71 39 normal D:\Program Files\IObit\Advanced SystemCare Ultimate

0901 - 0bcc IMF.exe 183 105 normal D:\Program Files\IObit\IObit Malware Fighter

0901 - 0c10 RealTimeProtector.exe 50 32 normal D:\Program Files\IObit\Advanced SystemCare 7

0901 - 0270 SMAX4PNP.EXE 14 10 normal D:\PROGRAM FILES\ANALOG DEVICES\CORE

0901 - 09bc ASC.exe 3061 156 normal D:\Program Files\IObit\Advanced SystemCare 7

0901 - 0f34 Suo10_SmartRAM.exe 239 58 normal D:\Program Files\IObit\Advanced SystemCare 7

0901 - 057c healthcheck.exe 245 92 normal D:\Program Files\Innovative Solutions\Advanced Uninstaller PRO

0901 - 12cc wmplayer.exe 519 92 normal D:\Program Files\Windows Media Player

0901 - 11dc ctfmon.exe 73 34 normal D:\WINDOWS\system32

0901 - 0d48 svchost.exe 4 2 normal D:\WINDOWS\system32

0901 - 13dc spider.exe 46 27 normal D:\WINDOWS\system32

0901 - 1370 Sus10_SysExplorer.exe 107 48 normal D:\Program Files\IObit\Advanced SystemCare 7

0901 - 0a54 wmiprvse.exe 7 8 normal D:\WINDOWS\system32\wbem

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10 - Service

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1001 - Advanced SystemCare Service 6 - [D:\Program Files\IObit\Advanced SystemCare Ultimate\ascsvc.exe]

1001 - Advanced SystemCare Service 7 - [D:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe]

1001 - AffinegyService - ["D:\Program Files\Time Warner Cable\TWC WiFi\AffinegyService.exe"]

1001 - Application Layer Gateway Service - [D:\WINDOWS\System32\alg.exe]

1001 - Application Management - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - AdvancedSystemCareAntivirus - [D:\Program Files\IObit\Advanced SystemCare Ultimate\ascavsvc.exe]

1001 - Windows Audio - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Cryptographic Services - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - DCOM Server Process Launcher - [D:\WINDOWS\system32\svchost -k DcomLaunch]

1001 - DHCP Client - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - DNS Client - [D:\WINDOWS\system32\svchost.exe -k NetworkService]

1001 - Event Log - [D:\WINDOWS\system32\services.exe]

1001 - COM+ Event System - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Fast User Switching Compatibility - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Help and Support - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - IMF Service - [D:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe]

1001 - Server - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Workstation - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - LiveUpdate - [D:\Program Files\IObit\LiveUpdate\LiveUpdate.exe]

1001 - TCP/IP NetBIOS Helper - [D:\WINDOWS\system32\svchost.exe -k LocalService]

1001 - Network Connections - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Network Location Awareness (NLA) - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Plug and Play - [D:\WINDOWS\system32\services.exe]

1001 - IPSEC Services - [D:\WINDOWS\system32\lsass.exe]

1001 - Protected Storage - [D:\WINDOWS\system32\lsass.exe]

1001 - Remote Access Connection Manager - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Remote Packet Capture Protocol v.0 (experimental) - ["D:\Program Files\WinPcap\rpcapd.exe" -d -f "D:\Program Files\WinPcap\rpcapd.ini"]

1001 - Remote Procedure Call (RPC) - [D:\WINDOWS\system32\svchost -k rpcss]

1001 - Security Accounts Manager - [D:\WINDOWS\system32\lsass.exe]

1001 - Task Scheduler - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Secondary Logon - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - System Event Notification - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Windows Firewall/Internet Connection Sharing (ICS) - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Print Spooler - [D:\WINDOWS\system32\spoolsv.exe]

1001 - System Restore Service - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - SSDP Discovery Service - [D:\WINDOWS\system32\svchost.exe -k LocalService]

1001 - Windows Image Acquisition (WIA) - [D:\WINDOWS\system32\svchost.exe -k imgsvc]

1001 - Telephony - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Terminal Services - [D:\WINDOWS\System32\svchost -k DComLaunch]

1001 - Themes - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Universal Plug and Play Device Host - [D:\WINDOWS\system32\svchost.exe -k LocalService]

1001 - Windows Time - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Windows Management Instrumentation - [D:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Security Center - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Automatic Updates - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Wireless Zero Configuration - [D:\WINDOWS\System32\svchost.exe -k netsvcs]

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12 - Event Log

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1201 - Time : 12/6/2013 11:05:20 AM

1202 - Source : Chrome

1203 - Description : N/A

1201 - Time : 12/6/2013 3:45:23 AM

1202 - Source : Application Error

1203 - Description : Faulting application chrome.exe, version 31.0.1650.63, faulting module chrome.dll, version 31.0.1650.63, fault address 0x003a19aa.

1201 - Time : 12/6/2013 11:42:53 AM

1202 - Source : Service Control Manager

1203 - Description : The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1201 - Time : 12/6/2013 11:42:53 AM

1202 - Source : Service Control Manager

1203 - Description : Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.

1201 - Time : 12/6/2013 5:40:26 AM

1202 - Source : Service Control Manager

1203 - Description : The SecureUpdate service terminated unexpectedly. It has done this 1 time(s).

1201 - Time : 12/6/2013 4:13:45 AM

1202 - Source : Service Control Manager

1203 - Description : The crd service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1201 - Time : 12/6/2013 4:13:44 AM

1202 - Source : Service Control Manager

1203 - Description : Timeout (30000 milliseconds) waiting for the crd service to connect.

1201 - Time : 12/5/2013 7:46:43 PM

1202 - Source : Service Control Manager

1203 - Description : The SecureUpdate service terminated unexpectedly. It has done this 1 time(s).

1201 - Time : 12/5/2013 3:43:22 PM

1202 - Source : Service Control Manager

1203 - Description : The SecureUpdate service terminated unexpectedly. It has done this 1 time(s).

1201 - Time : 12/5/2013 3:33:55 PM

1202 - Source : Dhcp

1203 - Description : Your computer has lost the lease to its IP address 192.168.0.5 on the Network Card with network address 001111B879FF.

1201 - Time : 12/5/2013 10:04:09 AM

1202 - Source : Service Control Manager

1203 - Description : Timeout (30000 milliseconds) waiting for a transaction response from the wscsvc service.

1201 - Time : 12/5/2013 5:36:17 AM

1202 - Source : Service Control Manager

1203 - Description : The Search Protect by Conduit Updater service terminated unexpectedly. It has done this 1 time(s).

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End of file - 16521 Bytes

Jewelatl · December 6, 2013

ASC Sys explorer diagnostic report and other questions

Hi,

I hope this post is how I am supposed to do this.

I have ASC 7.0 Pro and I ran the system diagnostic, and as I made a copy ASC immediately linked me to this site. I'd appreciate any feedback and direction if there is something in this report that needs to be done to resolve the issue. This is the 2nd report I have done today and both have the same conclusion.

Also, I recently did a clean re-install of XP sp2 and updated sp3 a few days ago. It runs slow rather quickly, I run all areas of "care", many categories in toolbox, I run CCleaner several times a day as well as IObit Smart Defrag 2 generally twice a day (to which there are 100's fragmented files each time), I don't really know if there is something I can do other than the repairs these programs do automatically. Surely there must be something I'm not doing, I'm learning stuff by googling "how to", "where do I find" and "what if". Any advice and knowledge is needed, I know I shouldn't have to run these programs several times a day everyday just to have PC run well.

My browser is Google Chrome, it is when I play my game that I have the most trouble. I'm on Zynga or FB site, Farmville 2, a 3D farming game, it is interactive, I have several hundred players,(nieghbors), I have played for a year and the last few months my PC has gotten steadily slower, often crashes, unresponsive plugins etc. I realize this is more question than that of my diagnostic report, love my IObit programs, tools etc. and it sent me here, figured I ask what I could.

If you need any other info please let me know.

Thank you very much,