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Password works to find phone but not to turn off

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  • Password works to find phone but not to turn off

    I can use the set password to locate my son's phone but it doesn't work to turn off the anti-theft feature on MY phone. I'm told "if you've forgotten your password, contact us." How do I reset this password? Or contact the "us" in the message to do so?

  • #2
    Originally posted by waterdude View Post
    I can use the set password to locate my son's phone but it doesn't work to turn off the anti-theft feature on MY phone. I'm told "if you've forgotten your password, contact us." How do I reset this password? Or contact the "us" in the message to do so?
    I recommend you to contact IObit support (support@iobit.com).

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    • #3
      Hi Octavian,

      Thank you for your help. :razz:

      Hi waterdude,

      Please write to mobilesupport@iobit.com. We will help you reset the password.
      And we would like to let you know that AMC v4.0.1 has been released. Please check it at: https://play.google.com/store/apps/d...bit.mobilecare
      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

      Comment


      • #4
        hi waterdude

        Did you get anyhelp from the mobilesuppolock yrt?
        Cause I have not yet.
        Did you find any other way to unblock your device?


        Edit: Please see THIS reply.
        Last edited by enoskype; Feb. 8th, 2014, 21:29. Reason: EDIT:

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