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Panda Device Agent False Positive

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  • bevyg
    started a topic Panda Device Agent False Positive

    Panda Device Agent False Positive

    IObit Malware Fighter

    OS: Windows 10
    Version: 4.1.0.2246
    Database Version: 1557
    Scan Mode:Manual
    Time Elapsed: 02:48:21
    Objects Scanned: 1061739
    Threats Found: 2
    Save Time: 6/21/2016 2:05:50 PM

    |Name|Type|Description|ID|
    Trojan.Generic.16009801, file, C:\Users\All Users\Panda Security\Panda Devices Agent\Downloads\6789d305189b01f4a3da3b9a4fe6db2b\6789d305189b01f4a3da3b9a4fe6db2b.exe, 0
    Trojan.Generic.16009801, file, C:\ProgramData\Panda Security\Panda Devices Agent\Downloads\6789d305189b01f4a3da3b9a4fe6db2b\6789d305189b01f4a3da3b9a4fe6db2b.exe, 0


    scan_2016-06-21-14-05 .txt
    Attached Files

  • Cicely
    replied
    Hi wegoyis,

    Welcome to our forum.

    Could you please describe the issue more clearly so that we can help you? If you found false positive, please take the steps as follows:
    1. Make sure you update IObit Malware Fighter to the latest definitions version.
    2. Zip the suspicious file with password "infected", upload it to www.wikisend.com and then give us the download link

    Looking forward to hearing from you.

    Leave a comment:


  • wegoyis
    replied
    Hello, Is there anyone who also gone with this? If anyone has an idea about this, please tell me...
    -------------------------------------------------------------------------------------------------------------------------------------------
    iCloud Login

    Leave a comment:


  • Gary708
    replied
    Panda Security is a well-known software development company. ... Panda Antivirus has relatively low False Positive Detection but it may flag even the legitimate software as False Positive False Positive is a malware detection triggered for legitimate file myprepaidcenter.com

    Leave a comment:


  • Cicely
    replied
    Hi bevyg,

    Thanks for your feedback.

    As you know, we use the Bitdefender antivirus engine and the false positive you reported was detected by Bitdefener. Would you please kindly submit this case on their site http://www.bitdefender.com/submit/ so they can fix?

    Thanks for your time and patience.

    Leave a comment:

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