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  • mjkio90
    started a topic Got False-Positive for Excel.exe

    Got False-Positive for Excel.exe

    • Hello,

      When running the Smartscan while running Microsoft Excel 2007 it comes up with the following threat:

      Trojan.Agnet, File, C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE, 9-45079

      I remove it, reinstall it, and then open it and scan again and it comes up with the same threat, however if I have excel closed it never finds it. Is this a real threat? And if not why is it keep coming up as one?

      I'm using Windows 7 x64 with Security 360 Pro and have included the report

      IObit Security 360
      OS:Windows 7
      Version:1.4.1.11
      Define Version:1419
      Time Elapsed:00:00:01
      Objects Scanned:617
      Threats Found:1
      |Name|Type|Description|ID|
      Trojan.Agnet, File, C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE, 9-45079

      Thanks,
      MJ Kio

  • RuskinF
    replied
    Try whitelisting the File in with its' path in the concerned IObit software. Maybe that can help.
    Also how can you have an excel file with .exe extension?
    An Excel file has .xlsx extension.
    Maybe this can help.

    Leave a comment:


  • CADNYTA
    replied


    Originally posted by jason84 View Post
    I see that Traps alert. If your customer is a Palo Alto Networks customer they need to open a Support case. This forum is exclusively for Virus Total False Positives for non-Palo Alto Networks customers.
    I remove it, reinstall it, and then open it and scan again and it comes up with the same threat, however if I have excel closed it never finds it. Is this a real threat? And if not why is it keep coming up as one?
    Last edited by Scannan; Sep. 22nd, 2019, 18:31.

    Leave a comment:


  • jason84
    replied
    Originally posted by jason84 View Post
    I see that Traps alert. If your customer is a Palo Alto Networks customer they need to open a Support case vivavideo. This forum is exclusively for Virus Total False Positives for non-Palo Alto Networks customers.
    Any other suggestion?

    Leave a comment:


  • jason84
    replied
    I see that Traps alert. If your customer is a Palo Alto Networks customer they need to open a Support case. This forum is exclusively for Virus Total False Positives for non-Palo Alto Networks customers.

    Leave a comment:


  • rajkum
    replied
    Originally posted by mjkio90 View Post
    • Hello,

      When running the Smartscan while running Microsoft Excel 2007 it comes up with the following app threat:

      Trojan.Agnet, File, C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE, 9-45079

      I remove it, reinstall it, and then open it and scan again and it comes up with the same threat, however if I have excel closed it never finds it. Is this a real threat? And if not why is it keep coming up as one?

      I'm using Windows 7 x64 with Security 360 Pro and have included the report

      IObit Security 360
      OS:Windows 7
      Version:1.4.1.11
      Define Version:1419
      Time Elapsed:00:00:01
      Objects Scanned:617
      Threats Found:1
      |Name|Type|Description|ID|
      Trojan.Agnet, File, C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE, 9-45079

      Thanks,
      MJ Kio
    Even I'm facing this problem. Did anyone got the solution.

    Leave a comment:


  • Cicely
    replied
    Hello guys,

    Does the issue repeats? Please check and ensure you have updated the the latest database before the scan.

    Would you please send us the file that was detected by IObit Malware Fighter to help us analyze it?

    Please zip the suspicious file with password "infected", upload it to www.wikisend.com and then give us the download link

    We are looking forward to your reply.

    Leave a comment:


  • Cicely
    replied
    Hi mjkio90,

    It is found that you are still using IObit Malware Fighter v1. Now IObit Malware Fighter v6 has been released and the old version is not on maintaining.

    Please download and install the latest IMF v6 from http://update.iobit.com/dl/IObit-Mal...hter-Setup.exe to reinstall and see whether the issue continues.

    Looking forward to hearing from you.

    Leave a comment:


  • mjkio90
    replied
    mobdro
    Originally posted by mjkio90 View Post
    • Hello,

      When running the Smartscan while running Microsoft Excel 2007 it comes up with the following threat:

      Trojan.Agnet, File, C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE, 9-45079

      I remove it, reinstall it, and then open it and scan again and it comes up with the same threat, however if I have excel closed it never finds it. Is this a real threat? And if not why is it keep coming up as one?

      I'm using Windows 7 x64 with Security 360 Pro and have included the report

      IObit Security 360
      OS:Windows 7
      Version:1.4.1.11
      Define Version:1419
      Time Elapsed:00:00:01
      Objects Scanned:617
      Threats Found:1
      |Name|Type|Description|ID|
      Trojan.Agnet, File, C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE, 9-45079

      Thanks,
      MJ Kio
    Anyone who can help me with this problem please?

    Leave a comment:

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