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two of my pcs can't boot anymore after installing db2 + asc + zonealarm

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  • two of my pcs can't boot anymore after installing db2 + asc + zonealarm

    Hi everyone,

    i have two laptops that can't boot anymore, one under windows 7 and one under windows 8.1

    i have installed driver booster 2 pro with advanced system care 8 pro and Zonealarm free antivirus + firewall 2015

    i don't know how i can't recover from these crashes.

    on the windows 7 laptop i get an irql less or equal bsod at boot, i can't go to safemode, i only can go to command line in safemode

    on the windows 8.1 one i don't have a bsod but i can't boot anymore, it leads me to the troubleshoot page

    i read that i had to install asc in compatible mode but i don't know how to do it.

    hopefully i have a third computer...

  • #2
    Hi Harlock, you might want to check the thread below and see if it leads you to the right direction, good luck!


    • #3
      Try typing shift r on startup ;) that fixed mine ?


      • #4
        i did a refresh of my laptop under 8.1 and it worked but i still have issues to boot on the win7 one (bsod irql less or equal at boot)


        • #5
          What should i do to repair the laptop under win 7 which crashes at boot ? should i reinstall the whole system ?


          • #6

            i've attached the file debug info .zip to this message

            i only can go to command prompt in safemode


            • #7
              You can do a system restore using the command prompt to restore your system to a time before the issues occurred. See Here for info on how to do this.
              To err is Human. To really mess things up you need a PC.


              • #8
                hi everyone,

                is it safe if i install zonealarm free firewall + antivirus on another desktop pc with driver booster and asc ?


                • #9
                  i have successfully installed zonealarm on the desktop pc. i haven't rebooted yet.


                  • #10
                    Hi all,

                    I recommend using Advanced system care Ultimate 10 as all-in one solution, for best protection and system speed.
                    ASCU features Bitdefender AV engine, plus all other great features from AscPro.