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Blue Screen !!!

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  • Blue Screen !!!

    Yesterday i bought the Malwarefighter for $4,99 (great price!!)
    But since i use it, after opening some internetsites, i got bluescreen and the information that netio.sys is the problem.
    After i closed (off!) MWF, the site open normal.
    The site for example is: www.atlasformen.de

  • #2
    ok, today i got 4 blue screen with netio.sys and my PC broke down.
    After it i delete IMF again and never got this mistake.
    Ok, i can life with pay $5 for nothing. But pls Iobit team: fix that mistake :roll:

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    • #3
      Hi Daskalos,

      We are sincerely sorry for this issue. Can you please find and zip all files under C:\windows\Minidump and send it to us for further checking? Please send the file to support@iobit.com with providing the thread link.

      Thank you for your patience.
      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

      Comment


      • #4
        Hi Daskalos,

        After following Cicely's instructions, can you please check it with BlueScreenView and give a screenshot of BlueScreenView so we can try to understand the reason of the BSOD.

        Generally, netio.sys BSODs are the result of the communication driver, ie., networking/internet.

        IMF's existence may be causing it, but I think the problem is the driver you are using. Even if IObit solves the glitch for the IMF, I would suggest to look for a more recent version for your communication driver (wireless/NIC driver?).

        Cheers.
        enoskype

        - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

        Comment


        • #5
          Thanx for ur help.

          well, i installed IMF again and got before 5 Minutes a bluescreen again.
          I checked the Minidump at once, buts empty. same before :cry:
          why its empty?
          If i check my files with Speedcommander the Minidump folder has a padlock.

          I thinking the bluescreenview copy the (Empty) Minidump too

          Comment


          • #6
            Are you using your Windows 7 x64 with Administratve rights?
            After having Administrator rights, try to get the ownership of the folder through folder properties=>security tap.

            IObit Unlocker also can be tried to open the locked folder.

            It seems that the OS can not write to Minidump file , or there is no read/write permission to that folder for the other programs.

            Please indicate the permissions under the security tab of property window of the folder. (A screenshot will be better.)

            Cheers.
            enoskype

            - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

            Comment


            • #7
              Ok sorry for answer so late: many times i tried get a report of the bluescreen but never i got and nopbody explain me how.
              Ok i deleted IMF again and work without it.
              Before i installed again and got 5 MInutes later the same bluescreen.
              After looking in internet for see mistake i found this mesaaage in my PC

              Fehler beim Laden des Treibers \Driver\WUDFRd für das Gerät WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_COMPACT_FLASH&REV_0.00#00000000000006

              Its a drivermistake. But what is WUDFRd??

              Der Computer wurde nach einem schwerwiegenden Fehler neu gestartet. Der Fehlercode war: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff880015a4a1d). Ein volles Abbild wurde gespeichert in: C:\Windows\MEMORY.DMP. Berichts-ID: .
              Last edited by Daskalos; Jun. 22nd, 2013, 23:30.

              Comment


              • #8
                Hi Daskalos,

                Please read the posts in the following tread in Windows Seven Forums:

                http://www.sevenforums.com/drivers/2...ice-error.html

                It seems that WUDFRd is : Windows Driver Foundation - User-mode Driver Framework.

                Changing it in services to Automatic may well be tried.

                Cheers.
                enoskype

                - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

                Comment


                • #9
                  How about installing this software under safe mode? Also, it is always a best practice to uninstall any existing security software first. I guess that only applies to me.

                  Comment


                  • #10
                    minidump settings

                    Hi Daskalos,
                    a number of programmes also turn off the minidump,
                    to check, and turn on, if needed,
                    see screenshot.

                    Roy
                    Attached Files
                    if in doubt use a hammer

                    Comment


                    • #11
                      Honestly, I think BSODs are usually caused by faulty RAM sticks (by experience). Not on a security software. I guess reseating the stick is worth trying here.

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