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  • Updates not working?

    I just installed IOBit Security 360 and it is telling me the last time I updated was "40 days ago" however, when I try to update it, it tells me no updates are available. I know this can't be possible because when I scanned it with my archive of malware it missed over 600 files, but my friend who uses IOBit scanned it a couple of weeks ago and it missed 194 files. Is there something wrong with my install, or what?

    I'm using windows 7 x86, by the way.

  • #2
    Hi codylucas16,

    Which is the version of IS360 you installed? And, which Definition version it shows?

    Cheers.
    enoskype

    - Beauty lies in the eye of the beholder and belongs to the man who can appreciate it. -

    Comment


    • #3
      Originally posted by enoskype View Post
      Hi codylucas16,

      Which is the version of IS360 you installed? And, which Definition version it shows?

      Cheers.
      I'm using version 1.2 (Pro).

      I'm not sure exactly how to check the definition version, but the addition.def file shows version: 1273

      Thanks for the prompt response, by the way.

      well i got it to update by removing both .def files, it updated the database and had a critical patch or something.

      the scanner is missing over 600 malware still. does this program just have a really bad detection rate?
      Last edited by codylucas16; Nov. 6th, 2009, 21:55.

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      • #4
        I read somewhere that a test was done of 1.2 vs 1.1 and the detection rate dropped drastically. From something like 75% to 25%. I do not know if this has anything to do with the MalwareBytes issue or just a definition problem with the new version.

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        • #5
          Originally posted by zegman View Post
          I read somewhere that a test was done of 1.2 vs 1.1 and the detection rate dropped drastically. From something like 75% to 25%. I do not know if this has anything to do with the MalwareBytes issue or just a definition problem with the new version.


          It appears this is correct. I just scanned my archive of malware with IObit 1.2 (all together there are 1059 viruses) and it left 661. I uninstalled it and installed IOBit 1.1 and scanned the archive and it left 180 infections.

          What's going on with this? A bug, or is it because of malwarebytes? seriously, their product is terrible anyway. who cares about them?

          Comment


          • #6
            Hi codylucas
            Your numbers seems to indicate a drop from 83% to 37.6% in the detection rate.
            How many of your malware are real viruses?
            A lot of malware were gathered by users - and if they just added them without checking them and renaming them, they may have decided to remove all those gathered by users, - especially in the current climate.
            If this is so it will probably take some time to put them back properly.
            Cheers
            solbjerg


            Originally posted by codylucas16 View Post
            It appears this is correct. I just scanned my archive of malware with IObit 1.2 (all together there are 1059 viruses) and it left 661. I uninstalled it and installed IOBit 1.1 and scanned the archive and it left 180 infections.

            What's going on with this? A bug, or is it because of malwarebytes? seriously, their product is terrible anyway. who cares about them?
            太阳山 (solbjerg)
            Ceterum censeo Usage of IObit Products esse legendum
            (Furthermore I think that Usage of IObit Products must be read)
            Itemized subjects Table of content
            In relation to defragmentation Think about defragmentation
            Clean Install concept Clean Install
            Introduction to the Forum Forum Guidelines

            Comment


            • #7
              Originally posted by solbjerg View Post
              Hi codylucas
              Your numbers seems to indicate a drop from 83% to 37.6% in the detection rate.
              How many of your malware are real viruses?
              A lot of malware were gathered by users - and if they just added them without checking them and renaming them, they may have decided to remove all those gathered by users, - especially in the current climate.
              If this is so it will probably take some time to put them back properly.
              Cheers
              solbjerg
              All of the malware i tested it on was mixed, backdoors, trojans, worms, etc, over a thousand.

              I can submit all the missed malware if need be, it is about 10mb compressed worth of malware

              Comment


              • #8
                Ok codylucas
                Please contact Tim Xue regarding the malware submission.
                Take a look in the thread dealing with this issue, I think Tim left a link there to the upload location..
                http://forums.iobit.com/showthread.php?t=3523
                Cheers
                solbjerg


                Originally posted by codylucas16 View Post
                All of the malware i tested it on was mixed, backdoors, trojans, worms, etc, over a thousand.

                I can submit all the missed malware if need be, it is about 10mb compressed worth of malware
                太阳山 (solbjerg)
                Ceterum censeo Usage of IObit Products esse legendum
                (Furthermore I think that Usage of IObit Products must be read)
                Itemized subjects Table of content
                In relation to defragmentation Think about defragmentation
                Clean Install concept Clean Install
                Introduction to the Forum Forum Guidelines

                Comment

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