No announcement yet.

Hangs on scan never finishes.

  • Filter
  • Time
  • Show
Clear All
new posts

  • Hangs on scan never finishes.

    I upgraded from 1 to 2
    I clicked on scan and it never finished, I found out there where 2 problems with your software that cause the software not to finish for over 40 min.
    One was the malware scan and the other was the repair disk permissions.
    I disabled them and now the scan will finish.

  • #2
    Developers might need to investigate here further. It might also be a good idea if you could post what MAC OS you're currently using so they could reproduce this.


    • #3
      Dear YUKII,

      Sorry for the inconvenience.

      Our dedicated experts have developed a demo for you. Please download it from the link below, and then install and run it to see if the crash happens again.

      IObit Support Team --
      If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!


      • #4
        I have the same problem, the security scan will not complete even after 36 hours...