Locked a file two times and now can not access the program

[bijou]

I locked a subfolder of my photos before and just a while ago i locked the main folder of the photos. Now i can't access Protected Folder. When i try to run the program the message i got is like below;

"Windows, cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

What should i do?

[Firdovsi]

First of all can you please try to run the application as an Administrator and To double check if the files are on the IObit Protected Folder please go to this link C:\Program Files\IObit\Protected Folder and select ProtectedFolder.exe and let me now if you will see the subfolders on the folder list.

Let me know if you have more questions to ask.

Kind regards.

[bijou]

First of all can you please try to run the application as an Administrator and To double check if the files are on the IObit Protected Folder please go to this link C:\Program Files\IObit\Protected Folder and select ProtectedFolder.exe and let me now if you will see the subfolders on the folder list.

Let me know if you have more questions to ask.

Kind regards.

Actually "protected folder" was installed the folder that i locked :(

I tried to reach it by your explainations but didn't work..

Do you think if i uninstall protected folder works?

[RuskinF]

Don't try to uninstall protected folder or else you'll lose all of your data. Try to unlock the main folder first with the appropriate password and then unlock the internal folder with it's appropriate password.
Regards.

[Scannan]

Don't try to uninstall protected folder or else you'll lose all of your data. Try to unlock the main folder first with the appropriate password and then unlock the internal folder with it's appropriate password.
Regards.

RuskinF

Stop replying to Topics that are years old.