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  • Smart Defrag version problem

    Respectfully, I have faced a problem in connection with the Smart Defrag in this sense that in website it shows the version, including its set up, 6.6.0.68, but ,after installing it show the version of the 6.6.0.66!!! please how the problem must be fixed, which it happens repeatedly?

  • #2
    Respectfully, this is the second post but nobody has tried to fix the above problem, I have faced a problem in connection with the Smart Defrag in this sense that in website it shows the version, including its set up, 6.6.0.68, but ,after installing it show the version of the 6.6.0.66!!! please how the problem must be fixed, which it happens repeatedly? I do not understand why the Iobit let refer people to such website (MajorGeeks.Com) in order to update its software?!

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    • #3
      Unfortunately, the only people who can resolve your problem are Iobit, and at the moment Iobit support on the forum is not very good.
      Additionally, it is now the weekend so it is unlikely you will get any response until Monday.
      In fact the latest version posted in News & Offers in the forum is ver 6.5.5.109 so that is another issue.
      My suggestion is that you send a PM (Private Message) to Cicely, who is the Iobit liaison for the forum. You should outline your problem and also provide a link to this Topic.

      To err is Human. To really mess things up you need a PC.

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      • #4
        Hi there,

        The last number is decided by the platform where it is released. It doesn't mean a new version. Both of them are 6.6.0. They are different because of the download platform.
        IObit Support Team --
        If you're happy with our products, please tell your friends, families and colleagues about IObit and IObit products! We'd be very grateful!

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        • #5
          Originally posted by Cicely View Post
          Hi there,

          The last number is decided by the platform where it is released. It doesn't mean a new version. Both of them are 6.6.0. They are different because of the download platform.
          This is the most ridiculous thing I have ever seen.
          We have...three different sets of information for the same program....
          1) In News & Offers here in the forum we have ver 6.5.5.109
          2) On Majorgeeks site we have 6.6.0.68
          3) Once installed it shows 6.6.0.66

          How are users expected to have confidence in the product. There is a serious lack of co-ordination between the various parties leading to this confusion.


          To err is Human. To really mess things up you need a PC.

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          • #6
            Respectfully, I would like to download a new version of my software and not to repeat a version of the same software with various number and sources names, the user must have the option to know over the new version, this not logic I download a software and after installing I discover that it is the same version! mustn't the user discover which is the new version and which is the old version? thanking you.

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            • #7
              this is its screenshot

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              • #8
                the website does not allow me to post the screenshot!

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                • #9
                  the website and the setup.exe shows new version, but, after installing you see that it shows the same old version!! a few month ago I saw the same in connection with the Driver Booster too.
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