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Showing content with the highest reputation since 06/27/2021 in all areas

  1. I bought a new licence for AMC Pro. I uninstalled the previous version and try to reinstall AMC Pro. I've been asked to buy a new code. The same day, same device. Tried to contact support online, but I couldn't, because "License code is incorrect". This is a real robbery. Every year I bought products from Iobit. I'll never buy from this company. It's not about 10$ it's about I've been robbed. I'm sorry that I knew this company
    1 point
  2. Hello RedRic, I have sent you a private message with the link to get the latest IObit Malware Fighter v8.8 If you have any other issues, please feel free to tell me.
    1 point
  3. Hi KIRKULES and jmtcesnz.co.nz, Sincerely thanks for your detailed suggsetions and precious time.๐Ÿ˜ƒ Well, IObit really want to help users boost their PCs and protect their devices. And we really want to share the the quality programs that users may need. Sorry to see that the ads( shares) bring you inconveniences. I will report your precious suggestions to our product team for consideration and we will keep on improving. Your feedabcks are valued. @KIRKULES, yes, I agreed with you that the close button should be clearer. ๐Ÿ˜ƒOur product team will take it into consideration. But it is not a good choice to install a cracked program. Protecting Intellectual Property Rights is our common responsibility. Besides, it is not safe to install cracked programs as these programs may have potentially unsafe file. It may open the back door to steal data, or invade the original program and cause damages to your programs and computers. @jmtcesnz.co.nz, thanks for your trust to IObit. As you mentioned Malwarebytes detected our programs as PUP (potentially unwanted programs) by Malwarebytes. However, PUP is a very controversial topic since it also makes legit programs as PUP. Please read the articles below including Enigma Software's lawsuit against Malwarebytes for the laterโ€™s anticompetitive practices and Enigma won this lawsuit.Actually, we are basically in the same situation as Enigma. http://www.thewindowsclub.com/malwarebytes-potentially-unwanted-program https://www.enigmasoftware.com/legal/court-opinion-us-court-appeals-ninth-circuit-enigma-software-vs-malwarebytes-case-17-17351.pdf We contacted MBAM to resolve this issue many times but the flag is still there. Happy to hear that you choose us. For your suggestion - allow an opt out in the paid versions or at lease on each new ad, allow a working "Don't show me this product any more" check box. It sounds well. ๐Ÿ˜ƒ I have wrote it into the report and our product team will take it into consideration. @all, wlecome your feedback and suggestions. IObit always listens to our users. All of you make IObit today. ๐Ÿ˜ƒ
    1 point
  4. Hi Kirkules& Cicely , I have been using and recommending the free versions of IObit software to family friends and clients for years as most of the products outshine the competition. I was willing to put up with the ads because it was free and I reasoned that free software should be able to advertise to remain free. I have been fighting for and defending IOBit on the MalwareBytes forum for the last few years because MalwareBytes quarantines each new update of Advanced SystemCare and forces me to have to whitelist it every time with the only other option of having to turn off Malwarebytes PUP detection. Most of my family/friends & clients don't know how to whitelist so I have moved them from MalwareBytes (also a very good program but appears to have a vendetta against IOBit having lost a court case against them) and put them and myself on the paid version of Advanced SystemCare Ultimate (ASCU) and IOBit Malware Fighter (IMF). My thoughts being that between the two ASCU with BitDefender and IMF designed for Malware protection, I'd have close to the same protection that Malware Bytes provided. I did not think that we'd be bombarded by ads, most of which trick my family, friends and clients into installing. I have been looking for ways to stop the ads and wound up in this forum. A year or two ago, I thought only MalwareBytes considered ASC/ASCU as malware but now I have seen other AV software quarantine it and Virus total shows this. IOBit should listen to their users and allow an opt out in the paid versions or at lease on each new ad, allow a working "Don't show me this product any more" check box.
    1 point
  5. Thank you for your feedback. Glad to know you can use the program now. If any feedback, please feel free to let us know.
    1 point
  6. Can you tell us more about the restrictions you are facing?
    1 point
  7. Glad to hear you were successful. The credit is entirely yours. When you install Driver Booster, if it finds lot's of drivers needing updates, do not be tempted to allow it to proceed and update them all. Look at the list, and if you decide to update some or all, do so two or three at a time. Then if there are any issues, you will have a better idea which driver update caused it. In fact it is better to update one at a time. I always recommend not updating drivers unless you have a specific driver problem, or the manufacturer strongly recommends a new driver. If it's not broken....don't fix it.
    1 point
  8. Thank you for such a detailed reply. I fully understand your frustration. I had some advice found regarding fixing your critical error issue, but I see that is now not needed. I am surprised that it is ASC that has caused the problem, as my suspect would have been Driver Booster, which can cause such issues when not used carefully. From what you say, just the mere installation of ASC causes this lock up, without even running any ASC functions. I am sure that you want to get ASC working without issues having paid for it and because it is such a useful program. If so, I suggest that you first make a restore point. Then you ensure that any Anti-virus/antI-Mlware programs (including Windows Defender), are temporarily disabled, before you install ASC. Sometimes these programs prevent certain elements of ASC from installing, which can cause system issues. Before you install ASC open P3D. Ensure it is working. Then install ASC. See if any issues occur. If no issues, then open ASC and check the settings. Ensure that the Deep Clean option in Registry Clean is NOT selected. Ensure all Automated Functions such as Auto Care and Auto Clean and Auto Ram are NOT enabled. Let us know if there are any further issues.
    1 point
  9. In order to help you, it is important to get clear information and detail. You have posted in the ASC 14 forum and only mentioned ASC 14 in your first post. Now you are mentioning other programs, including Driver Booster. Also, I have just Updated my ASC using the check for updates in the ASC program, and it simply downloaded and installed the new version. It did not take me to any website. However, when I look at the file you uploaded, I see it is a request for a re-install of ASC, not an update. So, as you can see, your information is confusing and it makes it difficult to help. Can you please give a detailed account of exactly what you did..and what happened. Additionally, iof you downloaded and installed Driver Booster, and allowed it to scan your system and allowed it to update all drivers it found, then, that could have caused the issue you describe. Also, please state what the status of your pc is at the moment, and what accesss you have.
    1 point
  10. This is the Iobit store address.......https://www.iobit.com/en/store.php
    1 point
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