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Showing content with the highest reputation since 08/17/2021 in all areas

  1. I've been a fan of IOBit for almost 10 years, and held numerous subscriptions. IoBit has always recommended the occasional app via install, but their latest venture with iTop is going to be hugely damaging to their reputation. I work in IT, and I'm confident and cautious in ensuring I'm aware of what's being installed, but IOBit is now adopting some very sneaky approaches to the promotion of ITop. Hidden in the update options, using stealth, I'm now finding numerous ITop apps such as VPN and screen recorders are being installed without my known consent. Let me be clear, I did not knowingly consent to these being installed, though I'm sure it's there, somewhere in the small print. Congrats IOBit; I'm now heavily dependent on IObit uninstaller to keep removing the iTop apps you install. I won't be renewing with IOBit again. They've crossed the line.
    1 point
  2. Hello PEllis, The feature you mentioned will be avaiable in IObit Malware Fighetr v9. Please pay attention to the new IObit Malware Fighetr v9 when it is released. Have a great day.
    1 point
  3. Advanced System Care Pro appear not to update software between licence renews?
    1 point
  4. Cicely...the iTop programs are now installing themselves without a "checkbox" appearing. Today I updated Driver Booster to the latest version and all 3 iTop programs were installed without asking me. I think many of the posters are having the same "problem". As others have said, if IObit can't get it's stuff together and stop this, I will be looking for a new service for the first time in 6 years. As a paying customer this is completely unacceptable behavior. Does IObit staff understand this is the kind of issue that puts these types of companies out business because too many paying customers leave? Geeze, I don't need IObit being a VPN vendor.
    1 point
  5. Sorry for that. The latest update of ASC 15 RC has solved the temperature issue. Please download and install the latest ASC 15 RC from the link below to check again. https://www.majorgeeks.com/files/details/advanced_systemcare_beta.html If the issue persists, please email us via feedback@iobit.com to get further assistance.
    1 point
  6. I do not want ITop and I keep get spam mail from IOrbit and the damn thing installs itself again and again I will not renew advanced systemcare. IORBIT you have no right to do this.
    1 point
  7. I have posted this in other places on this form...I will be not be renewing ANY of my subscription with you once they expire. I am sick of this BS you all have started with the pop ups and this iTop self installing every couple week. You service has become nothing more then a used car salesman or one of the POS that call on the phone wanting to sell me an extended warranty for my care...maybe you all should think about having your paying customes tic it if they want it rather then untick if they don't!
    1 point
  8. Hello GaryK, Please send me your purchachsing Email to PM so that I can cancel auto renewal service for you. Or you can log in MyAccount to cancel the auto renewal service by yourself. Have a great day.
    1 point
  9. Hi Buddahfan, Sorry for that. We've already contacted Firefox and now we're working on it. We'll tell you as soon as possible after we solve it.
    1 point
  10. Same here. I'm uninstalling all of my iobit software and discontinuing my iobit subscriptions as of now. This sort of behavior just tells me that they are willing and capable of, if not already committing, things like identity theft, tracing activities online, installing spyware, et cetera. You only get one chance with my personal computer system, and iobit blew it. There are alternatives that are just as inexpensive and effective that don't resort to this sort of unethical, low-class marketing and invasion. I suggest anyone else strongly reconsider their patronage of iobit.
    1 point
  11. Hi Kirkules& Cicely , I have been using and recommending the free versions of IObit software to family friends and clients for years as most of the products outshine the competition. I was willing to put up with the ads because it was free and I reasoned that free software should be able to advertise to remain free. I have been fighting for and defending IOBit on the MalwareBytes forum for the last few years because MalwareBytes quarantines each new update of Advanced SystemCare and forces me to have to whitelist it every time with the only other option of having to turn off Malwarebytes PUP detection. Most of my family/friends & clients don't know how to whitelist so I have moved them from MalwareBytes (also a very good program but appears to have a vendetta against IOBit having lost a court case against them) and put them and myself on the paid version of Advanced SystemCare Ultimate (ASCU) and IOBit Malware Fighter (IMF). My thoughts being that between the two ASCU with BitDefender and IMF designed for Malware protection, I'd have close to the same protection that Malware Bytes provided. I did not think that we'd be bombarded by ads, most of which trick my family, friends and clients into installing. I have been looking for ways to stop the ads and wound up in this forum. A year or two ago, I thought only MalwareBytes considered ASC/ASCU as malware but now I have seen other AV software quarantine it and Virus total shows this. IOBit should listen to their users and allow an opt out in the paid versions or at lease on each new ad, allow a working "Don't show me this product any more" check box.
    1 point
  12. Hey Cicely, Calling a donkey an ass doesn't change it. Calling an ad a "recommendation" is the same. I don't know how many times I've selected what I thought was one of the almost daily updates and it turned out to be the new version. That's bad enough but I'm looking at an ad for iTop VPN right now telling me my IP address is exposed while showing me an IP address that is not my own, since I have a VPN already, and the only buttons clearly identified will all install the program. This is the fine print from the bottom of this ad "By clicking button, you agree to install to install iTop VPN and accept its EULA &Privacy Policy." The only way to close this ad without installing it is by selecting an almost invisible "X" in the top right corner. This "X" is deliberately hidden by making it only a slight shade off from the main background color. IOBIT is disgusting. So everybody here's the kicker. Go to any torrent site and download the crack. All IOBIT programs are available without any malware. I've been using it for years with no issue what-so-ever. Most of the time when they come up with a new version my old crack works to register it. When it doesn't I go to a torrent site and download the crack for the new version. It's always there. I know they are official IOBIT programs because I always use the installers from the official IOBIT website. Then I use the crack from the torrent site to register it. Now you won't mind their ads since you're getting the registered version for free anyway. I do wonder how good IOBIT is though when it can be so easily cracked. If I had a company or something I would absolutely be looking elsewhere for my protection. But I just have an everyday computer and it's good enough for me. Like I said, never had a problem. Enjoy!
    1 point
  13. Yep, you're right about the spamming from IOBit (what other name is possible for this?). Under the guise of keeping users informed about new products, IOBit spams every user continuously and relentlessly without any user option to decline. I've complained about it to support and they say they'll "pass along my comments" but, of course, it's just lip service. An interesting situation exists here where the "anti-spamming" company spams almost every day to it's paid users (yes, paid users as well as freebies). In addition to the spamming, the advertising language is structured so that you believe there's some kind of update for the software you're using but, you soon find out it's just a scam to get you to buy the next version. It's really a shame because the product is excellent; the uninstaller is fantastic and the driver load app is also unmatched as far as I'm concerned. But, I'm to the point where it's time to look for alternatives due to their constant spamming. The company has a fiduciary responsibility here which it isn't practicing so, your choice is to either put up with it or move on.
    1 point
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