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Make sure Bluetooth is turned on If you're using a laptop with a physical Bluetooth switch on the body, make sure it’s switched on. In Windows 10, there are two ways to check if Bluetooth is turned on. Here’s how: Check in the taskbar. Select action center ( or ). If you don’t see Bluetooth, select Expand to reveal Bluetooth, then select Bluetooth to turn it on. You’ll see “Not connected� if your Windows 10 device isn’t paired to any Bluetooth accessories. Check in Settings. Select Select the Start button, then select Settings > Devices > Bluetooth & other devices . Make sure Bluetooth is turned on. Check your Bluetooth device Make sure your device is turned on, is charged or has fresh batteries, and is in range of the PC you want to connect to. Then, try the following: Turn off your Bluetooth device, wait a few seconds, then turn it back on. Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish keyslog, check to make sure it’s not too close to any other USB device that’s plugged into a USB 3.0 port. Shielded USB devices can sometimes interfere with Bluetooth connections. https://www.iobit.com/en/products