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hxin

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Everything posted by hxin

  1. hi Valuater fter investigation, we have assured that it's a false positive. Sorry for the trouble we have caused to you. We will solve this issue in our later update definition 1051. Thanks!!!
  2. Hi dubyadd You can upload your file (igfxres.dll) to http://www.wikisend.com and give us the link. THANKS!
  3. Hi Sillus This is a FP, We will solve this issue in our later update definition 1717. Thanks for your feedback.
  4. Hi Christopher Fisher This is a FP. We will solve this issue in our later update definition 1708. Thank you for your feedback.
  5. Hi johnalan OK, it's a false positive. We will solve this issue in our later update definition 1700. PS: http://www.2shared.com can upload files. cheers!
  6. Hi johnalan You can upload to http://www.wikisend.com and give us the link or send us your suspicious file (SS32.dll), and then we can further investigate it. At the same time, you can upload your suspicious file to http://www.virustotal.com for analyzing, and post your analysis report. We are looking forward to your reply.
  7. Hi PAlanis This is a FP. Sorry for the trouble we have caused to you. We will solve this issue in our later update definition 1610. Thanks for your support.
  8. Hi yuniverse This is a FP.We will solve the question in our later update definition 1603. Thanks for your feeedback!
  9. Hi BJHALLGRAV Thanks for your feedback. You can send us your suspicious file(dw15.exe) or upload to www.wikisend.com and give us the link . Then we can further investigate it. At the same time, you can upload your suspicious file to http://www.virustotal.com for analyzing, and post your analysis report. We are looking forward to your reply.
  10. Hi samtso The files(msvcrt.dll, mydocs.dll ) is a FP and we have solved this issue in our definition 1501. Some cookies and entry problems will be generated as soon as be cleaned, The ASC could clean them but should not prevent them from re-generating. So the ASC will not automatically block them.
  11. Hello friends The msvcrt.dll is a FP, We will solve the issue in our later update definition 1501. Thanks for your feedback. cheers.
  12. Hi JayTeske Can you send the file (InquisitorCoreDll.dll ) to here or upload to http://www.wikisend.com and give me the link . Then we can investigate it. At the same time, you can upload your suspicious file to http://www.virustotal.com for analyzing, and post your analysis report. We are looking forward to your reply.
  13. Hi Enoskype, Actually, This is just our speculation.:wink: Jim North scanned right when we updated our defenitions version so the data was still definitions version 1421. However, before he finish the scan, his program updated to 1423. So the report read 1423. This happened once before. http://forums.iobit.com/showthread.php?t=2884&page=24 We updated defintions version twice: 1422 and 1423 yesteday because there was an another false positive in definitions version 1422.
  14. Hi Jim North Maybe you scan just when we update our definitions version. As your data is still definitions version 1421. Please exit your running program and scan again to see whether you still have this issue.
  15. Hi onyxhawke Thank you for your feedback! Can you upload the file (avgchk.exe) to www.wikisend.com and give me the link, then we can further investigate it. We are looking forward to your reply.
  16. Hi Max Roberts This is a FP. We will solve the Msfdb.dll in our later update definition 1422. Thanks for your support.
  17. Hello Cycloxr We will solve this FP in our later update definition 1421. Thanks for your support.
  18. Hello sooners2win cbva.dll is FP. We will soved this question at v1414. Thank you !
  19. Hello cascading-style PLS update to 1408. We have saved this question. Thank you!
  20. Hi kins Thanks for your feedback. PLS update to 1403,Then scan again.If have some question,give me the report and send the egui.exe and EKRN.exe zipped file to http://www.wikisend.com. We can further investigate it. We are looking forward to your reply.
  21. Hi nickwins Thanks for your feedback. You can upload to http://www.wikisend.com or send us your suspicious file, and then we can further investigate it. At the same time, you can upload your suspicious file to http://www.virustotal.com for analyzing, and post your analysis report. We are looking forward to your reply.
  22. Hello lawren Sorry for the trouble we have caused to you. We will solve this issue in our later update definition 1331. Thanks for your support.
  23. Dear Process Hacker After investigation, we have assured that it's a false positive. Sorry for the trouble we have caused to you. We will solve this issue in our later update definition 1329. Thanks for your support.
  24. Dear Icaro0952 Thanks for your feedback You can upload or send us your your suspicious file,and then we can further investigate it. We are looking forward to your reply. _________________ Iobit Support Team
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