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Everything posted by Scannan

  1. This is the Iobit store address.......https://www.iobit.com/en/store.php
  2. https://www.iobit.com/product-manuals/iu-help/
  3. So...if you download the installer to the drive you want the program to run on, and run the installer, will it not install on that drive?
  4. It is a false positive. Put it in your ignore/whitelist.
  5. Your original software says they are out of date, but cannot update them. Iobit says they are up to date. Conclusion......leave them alone. Drivers should only be updated when there is a driver issue or when a manufacturer issues a specific notice to update them.
  6. But you have copies on your external hard drive...
  7. I just removed the links, as they are not allowed as per the Forum rules, which you should have read. No. You cannot whitelist sites. You can only whitelist files/folders on your pc.
  8. Well then....it seems we have covered all the options......and arrived at the common denominator.... That the new ASUS board is the cause of the issue.
  9. Ok...now that is essential information. Having two antivirus programs on your pc is recognised as a bad idea. They tend to create issues due to conflicts. So, even though you have "disabled" the AV in ASCU, there is a great chance that it may still be conflicting with Avast. As for having the same problem on other systems....you have said yourself that you believe the new ASUS board may be an issue on the problem systems. I suggest that you uninstall ASCU and download and install ASC. This will give you all the tuning/cleanup/performance monitor functions you like without the AV. Also, before uninstalling ASCU, you could try disabling fully AVAST (temporarily) and see if you still have the issue. You should download only from the Majorgeeks site.
  10. I had a feeling that ASCU would still be running. As with most Antivirus programs, it is almost impossible to disable it completely. I suggest stopping the ASCU service(s), and changing the status to manual, and see if it helps. Also, I was curious as to the reason you want ASCU on your pc's. Is it purely for the Antivirus element. As for the ....Armoury Crate is a unified software center which allows you to download and update your motherboard drivers and utilities, adjust device lighting control and various other functions.....
  11. It is very strange. The fact that it happens even when all the functions of ASCU are disabled, including realtime protection is strange. It might be worth looking in task Manager, when ASCU is installed but all the functions are disabled, to see if any ASCU processes are still running. Remember also that as ASCU is also an Antivirus program, to look for processes related to Bitdefender.
  12. Yes, there have been many complaints of such things happening. That is why we always advise in the Forum to download only from Majorgeeks.
  13. That is why we always recommend downloading Iobit products from the Majorgeeks site.
  14. I would not recommend that....I never recommend reinstalling drivers unless they are giving trouble. I think you should just focus on the issue at hand.
  15. I agree....however even with a new build, a reinstall of a utility with the latest version sometimes corrects errors. Especially after windows patches/updates, as there has been quite a few issues between windows and intel recently..
  16. Reading those articles, it seems uninstalling the utility and reinstalling the latest version seems to resolve issues. Be sure to create a restore point and or backup before you do this.....just in case.
  17. Have a look at these......https://answers.microsoft.com/en-us/windows/forum/all/the-energy-server-service-queencreek-service/ad99b9d3-173a-4b0e-abf3-1ab8ae652dc3 https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/the-user-energy-server-service-queencreek-service/d77dc63f-c46a-423d-8669-b6af12d07ee9 https://www.google.com/search?q=The+Energy+Server+Service+queencreek+service+terminated+unexpectedly&ie=utf-8&oe=utf-8&client=firefox-b
  18. Send an email here.....dbfeedback@iobit.com
  19. Did you try looking at your Event logs to see what happened when your systems locked up.
  20. Please...is normally used when requesting help. Go to Notifications in settings
  21. Read the many posts in the forum dealing with licence issues.
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