Scannan
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Posts
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Joined
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Days Won
68
Posts posted by Scannan
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I do not know what you mean by "DR"...whether you mean driver or driver booster.
If you have removed and reloaded driver booster, then you have lost the data, so you cannot unignore it now.
But it does not matter as everything will be back to previous state and the driver will be scanned again.
However, go to settings/ignore...and you will see if the driver is in the ignore list, if so you can un-ignore it.
I also recommend that you read the product manual for Driver Booster so you will know all the functions.
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Send a message to Cicely, the Iobit Team member on the forum....https://forums.iobit.com/profile/8409-cicely/
regarding your issue. Reference this Topic in your message.
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26 minutes ago, liz.grant said:
I was really annoyed today when I had an email saying i had been charged over £72 for automatic renewal of some of the apps, I had previously reported that ALL automatic renewals were to be cancelled, Some I have never bought I might add. In fairness when I contacted the support team they said they had refunded the money I hope to see the returned funds in my account in a couple of days.
There are a number of apps I miss but not sure which update they disappeared. One was the automatic cleaning reminder I think it was every couple of days.
My grandson who has one of my licences complains that whilst he is working he often gets interruptions advertising another of your apps apparently this then freezes what he is doing and he has to reset his machine. He is NOT happy about this as he streams a lot or plays intensive games with others online.
Enough of my moans for now but I much preferred the older versions of ACS
Go into settings in ASC and check your Autocare and or Autoclean settings.
For your Grandson's issue.....go here....C:\Program Files (x86)\IObit\Advanced SystemCare\Update
and delete the file.....Freeware.ini
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Did you look at the actual app settings themselves. Most apps have the option to open automatically on windows startup.
That option needs to be switched off in the app.
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Unfortunately.....this issue can only be dealt with by Iobit, and they close for the weekend.
So hopefully the Iobit team member (Cicely), will see your post tomorrow.
You could also have a look here...........https://www.iobit.com/en/renew.php
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Did you perhaps buy them originally as a bundle or a special?
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Yes. You just have to ensure that...."Minimise to system tray when program is closed"......is NOT selected
......Load Automatically at Windows startup.........is NOT selected.
Do NOT enable Auto defrag.........
Then the program will only run at your command.....and will not continue to run in the background, once you close it.
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I find that very hard to understand.
I just opened SD settings and right there in the first item that is visible (General Settings) are the options to do exactly what you require.
Don't know why you searched in windows settings. I never mentioned them.
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Yes. Just go to settings and you can set how SD acts.
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I have moved your post to the correct area of the forum.
As for your issue......google addons for Edge that stop pop-ups.
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Nope. That won't work.
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I thought you said previously that you had completely uninstalled ver 14.....so where would youget the ver 14 database from.
Also, it is probably advisable to just go through the settings of ver 13 and set it up to do what you want.
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Do you want help, or just somewhere to rant.
If help...then give us some details..
If rant...then you are in the wrong place.
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I am running ver 13 and have no issues with the toolbox....so it is not an issue for the Dev's. It is an issue with your installation.
Try temporarily disabling your anti-virus/malware (including Windows Defender) and reinstall ASC.
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Guessing makes it difficult for us to figure out what is wrong.
Did you try clicking on the Modules in the Toolbox to see if anything happens. Maybe they are active but the graphic's are not showing.
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How do you know the program files folder of ASC is missing some file.
When you say "the program is running fine without any issues."...do you mean the Toolbox is now ok??
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When yo say..."You reverted"....do you mean that you installed 13.7 over 14, or did you completely uninstall
ver 14 and clean install ver 13.7.
Did you receive any error reports/warnings during installation.
Did you try temporaily disabling your anti-virus/malware programs while installing.
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5 minutes ago, Laurie said:
Gracias!
Scannan, I thought ASC also had an aspect of anti-virus, seems I guessed wrong!
I want to follow your advise and get a second anti-malware/anti-virus, which do you recommend for my Dell Inspirion Win10 Laptop?
Thanks!
Laurie 🙂
ASC Ultimate has a complete Anti-virus.....that is why when posting it is important to be specific as to whether your post is addressing
an issue in ASC Ultimate or ASC.....even though you posted in The ASC Ultimate section, you referred to ASC....
I sent you a message...check your message box...
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You give very little information, which makes it hard to assist.
Saying "they all fail" without saying if there was an error message/warning.
You don't say whether they fail to download or download but fail to install.
Why do you want to update the drivers, if the laptop is already running ok. If it's not broken...don't fix it.
Never update a large amount of drivers at once...a couple at a time so you can identify any issues.
As I don't have any info from you, I can't tell whether it's windows blocking the driver updates or your Anti-virus/anti-malware
(including Windows defender)
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You are welcome.
Did you try Ver 14 with the AI mode switched off.
Yes, you can have more than one version on your machine, and it would be more practical to give it
a different location. But to be honest, it is not a very good way of comparing, as you would have to run each one
on it's own, as running them together would most likely create conflicts.
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If the program worked for a month and you have not changed anything in the program, then I suggest
it is a windows issue. Windows is notorious for it's updates altering the operation of pc's.
There was a recent update to the Defender Platform....which may be responsible. Also, Controlled folder access
is known to block programs accessing directories.
You could also try this....
Cancel the encryption protection
Right-click the file or folder, and then click "Properties".
Click the General tab, then click "Advanced".
If the Encrypted contents to secure data check box is selected, you must use the certificate to decrypt the file or folder to be able to open it.
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It is very difficult to assist, when you give no information.
Which directory is causing the issue....what is the path.
Did you check the permissions for the restricted directory. It may be restricted by windows.
Did you try creating a new directory.
Did you try using a common directory such as My Documents.
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There is no need to disable ASC.....but if you want to you can right click on the icon in the system tray and click exit from the menu.
The reason you are disabling the anti-malware/anti-virus is so that you can clean re-install ASC.
To disable IMF....Right click the icon of IObit Malware Fighter in the system tray and either click... turn off real-time protection....or click exit from the menu.
Charged at least twice for the same software
in General Forum Items
Posted
Go here and request a refund.....https://www.iobit.com/en/refund.php
Also, send a message to Cicely, the Iobit team member on the forum.........https://forums.iobit.com/profile/8409-cicely/
Reference this topic in your message.