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Everything posted by Scannan

  1. No problem. The best way to address this issue is to do one or both of the following. Send a PM (Private Message) to Cicely (The Iobit liason) here in the Forum.....https://forums.iobit.com/profile/8409-cicely/?wr=eyJhcHAiOiJmb3J1bXMiLCJtb2R1bGUiOiJmb3J1bXMtY29tbWVudCIsImlkXzEiOjE2MDc0LCJpZF8yIjoxMTE3MDl9 When you open that page, you will see a Message box at the top. Just click on that and send your message. You could just copy and paste your original post and also include a link to the post. You can also send an email to support@iobit.com
  2. No. You did not ever say it was Advanced Systemcare only. In fact it has been very difficult to get you to supply specific information, You have either a windows or an anti-virus/antimalware problem. You are now telling me that you are an experienced pc user, yet you did not know how to navigate Norton. At this stage I honestly do not think I can help you any further. This is not an ASC issue. It is something on your pc conflicting with ASC.
  3. Yes the x86 folder is correct. While I would really like to help you solve this issue, you are making it difficult, with contradictory information. Now you are saying that this always happens with Windows Updates, when original you said it happens with both Windows Updates and Iobit updates.......which is it?? You also never answered my question as to exactly what Iobit Programs this happening to.
  4. https://www.google.com/search?q=how+to+tell+if+Norton+360+has+blocked+a+program+in+windows+10&client=firefox-b&sxsrf=ALeKk02Vne53WXSvK-fPVUSVaiwCjoRwPQ%3A1624020730124&ei=-pbMYPWFB5-BhbIPt5SSqA8&oq=how+to+tell+if+Norton+360+has+blocked+a+program+in+windows+10&gs_lcp=Cgdnd3Mtd2l6EAM6BwgAEEcQsAM6BwgjEK4CECc6BQghEKABOgcIIRAKEKABOgQIIRAVUMbpEFiulRFglpwRaAFwAngAgAHqA4gBhhWSAQoxLjExLjIuMC4xmAEAoAEBqgEHZ3dzLXdpesgBCMABAQ&sclient=gws-wiz&ved=0ahUKEwj16ufVnKHxAhWfQEEAHTeKBPUQ4dUDCA0&uact=5
  5. I am also very busy, but I took the time to try and help you. My thanks ?.....I am dismissive..... You ran a program. It told you that it found 26,189 problems. You freely admit that this made no sense. But rather than stop there and come and ask what you should do, you decided to carry on regardless and when things did not seem to be going right, you then decided to ask the question. So, if I had come back to you and said..." That does not sound right, I advise that you do not proceed"....how would that have helped....you had already proceeded. So, if it makes you feel better to blame me...then go ahead.
  6. For the last time....I never said it was Lenovo's fault.....I said that I would not accept them changing major hardware and walking away without making sure everything is working. No....you are not the only one out there with this problem. It is a widespread problem, but caused by many different things. So it is not a specifically DB problem....see here...https://www.google.com/search?q=windows+does+not+see+the+trackpad&ie=utf-8&oe=utf-8&client=firefox-b and here....https://www.ifixit.com/Answers/View/387142/How+to+activate+touchpad+not+found+in+device+manager The people who will take my advice on Bulk Driver Updates, are the people who take the time to read the many posts in the DB section of the Forum, where I have given this advice many times. I do not use driver booster, because my philosophy is if it's not broken, don't fix it, and I am not alone in this. Many tech savvy people also give the same advice. I stand by my statement...Nobody forced you to use DB. You bought a program on good faith and decided to use it without first checking if there were any possible drawbacks with the program. No program is perfect (look at Microsoft/windows), so a simple google, or reading the many posts in this Forum would have quickly shown you that there are risks and good and bad ways of using the program. I absolutely agree with you that there should be a warning/notice that bulk updating is not advised as it can be difficult to identify problems if they occur. Again, if you read the many posts in the DB section of the Forum, you will see that I have said this to Iobit many times. No, this software does not kill machines....it causes issues sometimes.....there are many thousands of people using DB with no issues. Did you go through the settings before you ran the program....because if you did you will see the options, to either download the most stable drivers or the latest drivers, and there is a warning that the latest drivers may not be fully tested and could cause issues.
  7. The places in windows are....Windows Defender (Windows Security) and Controlled Folder Access. Also, remember that if you have any other Anti malware/anti-virus programs running, then they could also be blocking Iobit files.
  8. I have said this many times to Iobit, but it did not make any difference.
  9. It seems a bit pointless asking the question now, after you told driver booster to proceed and clean. The function is explained in the Product Manual......https://www.iobit.com/product-manuals/db-help/#About-Driver-Booster
  10. Make sure the Device is Enabled. If it is not Enabled windows will not recognise it. Once you sure it is Enabled, have a look here regarding the yellow warning.... https://www.lifewire.com/yellow-exclamation-point-in-device-manager-2626087
  11. I most certainly did not blame anyone. I am not interested in blame. It certainly never fixed anything in my experience. Nobody forced you to use DB. I have always advised users to never update drivers in Bulk, so that you can identify issues if they occur. At least I answered and tried to help. Unlike Iobit. I don't work for Iobit. This is a volunteer site. So, no training courses. I still say that when the Lenovo techs replaced major parts, they should have ensured the pc worked. At least you have given additional info, that the Device was removed. So, that can now be looked at. So, in the midst of your moaning, you were helpful. I still think a system restore is worth a shot.
  12. I am sorry, but you are just not giving anywhere near enough info/detail on this issue. I have never heard of this happening before in the way you describe it, and nothing even close pops up on an internet search. Do you get any error messages or other notifications. Please explain..."or iobit program updates (not necessarily advanced system care)"....what other Iobit programs cause this issue. I have heard many times of windows updates causing similar issues, but never both windows updates and the programs own updates. All of this sound to me like a windows setting issue....such as Controlled Folder Access...blocking access to the necessary files in ASC, You can check in Controlled folder access to see if it has blocked any ASC/Iobit files. I do not understand why you have to go to the Iobit site and reinstall ASC. If ASC simply switched from Pro to Free, then all you have to do is re enter your activation code. Why do you have to reinstall ASC if it has not been uninstalled.
  13. I see no reason why this should happen. Do you know what directory you were saving them to. Did you check to see if the directory is still there. If not, check in the recycle bin.
  14. Read the Forum rules. All post's must be in English. https://www.iobit.com/en/product-manuals.php https://www.iobit.com/en/store.php?ref=navi_banner
  15. Install them one at a time, and check your Quickbooks. This should identify which program is causing the issue. I suggest that you start with Malware Fighter, as this is the most likely suspect. Also, remember that Malware Fighter does a system scan when you first install it, so that it may have grabbed your system resources and slowed your Quickbooks file loading. Once the initial scan is done MF will no longer use a lot of resources and everything should be back to normal. You can open your Task Manager to see if a program is using a lot of system resources, such as Ram/CPU/Disc
  16. No. You should only need to register it once. If you explain your issue more clearly, we will try to help you.
  17. You cannot add the time.....but you simply wait until the 3 existing licences expire, and then use the new licences to activate them. The time only starts from when you activate the licence, not from when you buy it.
  18. You have posted in the Driver Booster section of the Forum. You should have posted in the Protected Folder Section, and if you look there, you will find a Topic, explaining in detail what to do to get your password sorted.
  19. Try here....(obviously you need to put in your model number or have Lenovo determine it Automatically) https://pcsupport.lenovo.com/gb/en https://pcsupport.lenovo.com/ie/en/products/laptops-and-netbooks/500-series/530s-15ikb/downloads/automatic-driver-update https://pcsupport.lenovo.com/ie/en/products/laptops-and-netbooks/500-series/530s-15ikb
  20. Again, I ask the question....."what you mean by.."drivers that I apparently cannot replace". Why can't you replace them?? They are freely available on the Lenovo site...
  21. Go ahead and do all the things you have threatened. It will do nothing other than make people feel sad for you as you obviously have issues with other people not doing what you want or the way you think they should do it. No. I do not work for you. I do not even work for Iobit. This is a volunteer forum, where users help each other. It has been operating a long time and I am quite sure it will survive your petty tantrum. You have been told where to go, to find the info to resolve your issue. If you are too lazy or too self important to avail of this information, then the fault is yours, not the company, or the Forum. As for your "instruction's" as to how a Mod should perform....well....I will gladly ignore them as the foot stomping of a spoiled child.
  22. Did you open your Device Manager and see what the actual installed driver version is. If it is the latest version, then that will prove that DB is identifying it incorrectly. If it is not the latest version, then try installing it manually yourself. It is possible that your Antivirus/antimalware or Controlled Folder Access is blocking the driver installation. Try it with your Antivirus/antimalware temporarily disabled. Also look in Controlled Folder Access to see if anything related to Creative Game Port or the driver , has been blocked.
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