Krissy

We have received a large number of feedback and suggestions from Internet users since IObit Security 360 v1.0 was released on September 7, 2009. And we also paid special attention to questions regarding the old database of IObit Security 360 among the feedback. Due to the serious flaws and defects of our sample submission system and management, the old database includes malware names from non-IObit data sources. We are willing to face all of the problems and take responsibility for the disputes. We have apologized for all the inconvenience, meanwhile, we have taken immediate actions to remove all disputed data and updated the whole database online on November 3. We also have finished the third complete update of IObit Security 360 on Sunday (2009-11-15, at noon) since it was formally released - IObit Security 360 v1.30. The existing database is collected from hundreds of thousands of malware samples in abundant database accumulated by IObit within 5 years. We welcome more useful feedback and strict supervision for the updated version of IObit Security 360 from users and other vendors. Eventually, IObit would like to work with all anti-malware vendors, to enhance the overall evolution of malware detection and removal, make breakthrough in software functions, and work constantly to provide users with more and better user experience by contributing a long-term, practical and substantive work.

Hello everyone, Thanks for all your support of IObit's contest activity. Due to the emergency, we must cancel the test activity now. The test is at an incomplete condition, so we can not select the final winner. The following list shows all the winners during the test. Bi-Weekly Winners: SeeR, Kobe, Marek880, LagerX Special Award Winners: Marek880, Redstriker, ha14, ctjhawk, rado_markov, blacksea, 00firestar00, SJSF, Sansurface

Let's Share our Testers' Result The tests of detection rate are from our users.

In response to recent rumors, we would like to release the asseveration as follows: 1. We have never used or copied the database of any other company. Our database mainly comes from the online submission source: http://db.iobit.com/deal/sdsubmit/index.php We also have various sources of malware samples from warm-hearted users, computer security communities, and major security groups from all over the world. We have to admit that it’s hard to avoid mistakes, like some silly or duplicated malware names. But there is in no way meaning that we steal any other vendor’s database. 2. Until now, there is NO any convincing proof to show Malwarebytes' fallacy. We ask Malwarebytes immediately stop spreading malicious rumors for hyping itself by IObit. We have many independent and objective reviewing tests and reports from 3rd parties. Any one can download and view them from this link: http://forums.iobit.com/forumdisplay.php?f=25. Or any one can perform a comparing test to see which anti-malware is superior. By its own database and advanced detection technology, IObit Security 360 scans faster, detects and removes more malware than any other anti-malware vendors, including Malwarebytes. Why a superior vendor need steal database from a lower-class one? 3. For the sake of avoiding disputes and possible problems in malware naming, we have deleted all disputed items in our database temporarily and updated IObit Security 360’s database. We apologize for any inconvenience. However, currently we have become the victim of rumors and tricks. All these rumors have caused fatal and serious effect to our good name and reputation. We will greatly appreciate if you - our valued friends could help us clarify the truth: Tell the truth to the people who are confused by these dangerous rumors; Post the truth on the forums or blogs where the rumors are spread. 4. In consideration of Malwarebytes’ fallacy and calumniation, and its terrible effect to our company, products and reputation, we hereby demand that Malwarebytes immediately discontinue spreading all rumors regarding this issue. Otherwise we will consider all appropriate action to protect our legal rights. Thanks for the always and great support for IObit. The 1st Technical Analysis Report After carefully tracing and investigating the history of IObit’s database, we find that someone used the submission page which is disabled now (http://db.iobit.com/deal/sdsubmit/index.php) to submit malware samples with the same names from Malwarebytes. Due to the flaws of our old sample analyzing system and database management, some silly or duplicated malware names passed through the verification. This mistake can be understood because it is very normal - Many enthusiastic IObit users find there are samples missed by IObit Security 360 but detected by other anti-malware products, then they would submit these samples to us and provide names defined by other anti-malware vendors. Let’s take a look and analyze the accusation from Malwarebytes. a) They said we used the sample with the same name as “Don’t.Steal.Our.Software.A.” defined by them. Actually, this is a mistake that one of our analyzer carelessly and directly used the sample “Don’t.Steal.Our.Software.A.” submitted by a user. Dont.Steal.Our.Software.A, File, G:\Nothing Much\Anti-Spyware\Malwarebytes’ Anti-Malware v1.39\Key_Generator.exe, 9-30501 “Key_Generator.exe” is an existing malware to crack Malwarebytes products. In order to avoid the confusion, now we define such keygens and keygens for IObit products as “Trojan.Gen”to distinguish the same names from Malwarebytes. b) Malwarebytes also made a trap: They made up fake malware of “dummy.exe”, “rogue.exe”, “fake.exe” to trap us. But the truth tells - It’s very ridiculous and has a wrong logic. There are hundreds of malware coming up everyday and many malware have very similar or even the same “signature code”. We did catch malware, by DOG heuristic engine, with the same “signature code” of the “made-by-malwarebytes” programs. For example, rogue.exe has the same signature code with the malware “NOTSURE.dll” (VirusTotal: http://www.virustotal.com/analisis/ecdf9edc78116f633d3d26e20c3bb4931cdcaadeb39d5ec8bfce05953f46b022-1257255852). “NOTSURE.dll” was submitted by someone called “KXX” and described as “Rogue.AVCleanSweepPro” detected by Malwarebytes. Our analyzer carelessly used it with the same name. Now this kind of malware is renamed as “Heuristic.newTrojan” in IObit Securoty 360. (See pictures attached) Conclusions: 1) No real proof shows that IObit cracked and stole database of any other vendors. In fact, IObit Security 360 has a faster and more abundant database than most other vendors. 2) There are holes and problems in IObit malware submission procedure and database management. We will fixed the problems and improve our work and our products ASAP.

Hi SJSF, We have investigated your submission, and it is proved to be a false positive. latest version 1250 will solve this issue. Cheers:-P

Hello Everyone, Before posting your test report or voting the reports, please read the following guides and requirements: 1, How to test and submit test reports? 1) Test should compare IObit Security 360 with other anti-malware programs. We request Lavasoft Ad-aware Free, Spyware Doctor limited use or free edition, Malwarebytes'Anti-Malware limited use or free edition, SuperAntispyware Free, Spybot must be included. 2) Comparison testing content should include, but is not limited to what the content of: User Interface, User Experience, Detection Rate, Scanning Speed, Resource Usage, etc. 3) Test samples should be various. Rogueware, spyware, Trojan, virus and so on should be included. 4) Reports should include but are not limited to videos, screenshots, document introduction, data information, comparison sheets and so on. #Note: 1, If your test report contains videos, please paste your video link here. ..........2, If your test report contains some document introduction, pictures, etc. that is too large, ..............you can upload it to the following site for sharing and give us a link to your report. .............. http://www.box.net/ .............. http://www.mediafire.com/ 5) Post your report on our forum. Edit your test report title as the format as follows: ...#1 [1.Bi-Weekly]+test title, [2.Bi-Weekly]+test title, [3.Bi-Weekly]+test title...That means give us a No. with the current "Bi-Weekly" contest you are participating in. .....2 Select the green arrow http://forums.iobit.com/images/icons/icon2.gif as your post icons. 6) All tests and reports should be conducted in a fair and objective manner, we are not looking for opinions. We are looking for critical feedback in order to improve our product. 2, How will we judge and award? Test begins on 2009-09-10 and continues until Dec 16, 2009. The professional forum users will form a judging committee (Review & Candidate Select Committee), supervising and managing the testing and voting process. The final judge for the Awards is IObit. We consider the following elements of judging: 1) Diversification of the test 2) Vote rating 3) Fairness and justice of the test 4) Public attention Awards Setting: Special Award winners will receive: 1 yr. license for IObit Security 360 PRO and Advanced System Care 3 PRO (Periodically) Bi-Weekly winners will receive: $1,000 (paid thru PayPal) and 1 yr license for IObit Security 360 PRO and Advanced System Care 3 PRO Best of the Best winner will receive: $25,000 (paid thru PayPal) 3, How to vote the test reports? After viewing testers' reports, you can select to vote and give an evaluation. 1) Go to the right top of one report you want to vote, click "Rating". http://www.iobit.com/Images/vating_1.jpg 2) Select one level (Excellent, Good, Average, Bad, Terrible). 3) Click "Vote Now". http://www.iobit.com/Images/vating_2.jpg DATES of the Bi-Weekly Contests. Starting & Ending Days are included. [1.Bi-Weekly] 2009.09.10 → 2009.09.23 -FINISHED [2.Bi-Weekly] 2009.09.24 → 2009.10.07-FINISHED [3.Bi-Weekly] 2009.10.08 → 2009.10.21-FINISHED [4.Bi-Weekly] 2009.10.22 → 2009.11.04-FINISHED [5.Bi-Weekly] 2009.11.05 → 2009.11.18 [6.Bi-Weekly] 2009.11.19 → 2009.12.02 [7.Bi-Weekly] 2009.12.03 → 2009.12.16

Paper port Hi Tropicalone, Can you tell us more detailed information, you said that when you reinstall the Paper Port, and then you can run it again. But if you run ASC Pro, there will be the trouble again. Which modules you have used with ASC Pro, and then you discover that it cause your Paper Port trouble again? We must find the source, so that we can fix it...

Hello Tropicalone, Please use Advanced SystemCare Pro to separately perform a "Registry Fix" scan, after scanning please view the problems details and save the list of detected "problems" as a text file (Save Report) and post it here.