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WmJensen

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  • Posts

    14
  • Joined

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  • -OS -Security_Software -IObit_Software +Computer_Details
    Windows Vista

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  • Native Language
    English

WmJensen's Achievements

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  1. How do I contact her? Is there and email address I can use?
  2. It seems better, I haven't gotten any more warnings about it, it still seem to be hanging up for long spells, but that could be age. Honestly, yes, better. Oh, but it seems that my Advanced System Care is gone, do I need to leave it that way for now?
  3. Okay, this process discovered two threats, but I thought the problem with Poweliks was that is wasn't in files, but was imbedded in you start-up process and my memory C:\Users\Jensen\Downloads\asc-setup.exe a variant of Win32/Toolbar.Widgi.N potentially unwanted application cleaned by deleting C:\Users\Jensen\Downloads\IObit-Malware-Fighter-Setup.exe Win32/MyPCBackup.C potentially unwanted application cleaned by deleting
  4. Okay, those steps ar completed, I will check back in soon to see what I should do next.
  5. Results of screen317's Security Check version 1.014 --- 12/23/15 Windows 7 Service Pack 1 x86 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Security Center service is not running! This report may not be accurate! Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Java 8 Update 151 Java version 32-bit out of Date! Adobe Flash Player 28.0.0.137 Mozilla Firefox (57.0.4) Google Chrome (63.0.3239.132) Google Chrome (SetupMetrics...) ````````Process Check: objlist.exe by Laurent```````` Microsoft Security Essentials MSMpEng.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbam.exe Malwarebytes Anti-Malware mbamtray.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: ````````````````````End of Log``````````````````````
  6. Malwarebytes http://www.malwarebytes.com -Log Details- Scan Date: 1/16/18 Scan Time: 1:21 PM Log File: 85dc6a70-faf2-11e7-9ea9-00248ca963cd.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3709 License: Trial -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: Jensen-PC\Jensen -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 211573 Threats Detected: 16 Threats Quarantined: 16 Time Elapsed: 16 min, 2 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 6 Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\tviru\SHELL\OPEN\COMMAND, Quarantined, [1284], [261829],1.0.3709 Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\9563cb\SHELL\OPEN\COMMAND, Quarantined, [1284], [261828],1.0.3709 PUP.Optional.AdvancedSystemCare, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\ASC11_SkipUac_Jensen, Quarantined, [1133], [380341],1.0.3709 PUP.Optional.AdvancedSystemCare, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{9020B7EF-C53B-4CA7-AB11-059917C9CE9A}, Quarantined, [1133], [380341],1.0.3709 PUP.Optional.AdvancedSystemCare, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{9020B7EF-C53B-4CA7-AB11-059917C9CE9A}, Quarantined, [1133], [380341],1.0.3709 Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\cojt\SHELL\OPEN\COMMAND, Quarantined, [1284], [440423],1.0.3709 Registry Value: 6 Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\tviru\SHELL\OPEN\COMMAND|, Quarantined, [1284], [261829],1.0.3709 Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\9563cb\SHELL\OPEN\COMMAND|, Quarantined, [1284], [261828],1.0.3709 PUP.Optional.AdvancedSystemCare, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|ADVANCED SYSTEMCARE 11, Quarantined, [1133], [380353],1.0.3709 Trojan.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|^QYPANBACBE, Quarantined, [1645], [262349],1.0.3709 Trojan.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|^CHUGIQAGOR, Quarantined, [1645], [262350],1.0.3709 Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\cojt\SHELL\OPEN\COMMAND|, Quarantined, [1284], [440423],1.0.3709 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 4 PUP.Optional.AdvancedSystemCare, C:\USERS\PUBLIC\DESKTOP\Advanced SystemCare 11.lnk, Quarantined, [1133], [380338],1.0.3709 Rootkit.Fileless.MTGen, C:\USERS\JENSEN\START MENU\PROGRAMS\STARTUP\C40A74.LNK, Quarantined, [1284], [-1],0.0.0 Rootkit.Fileless.MTGen, C:\USERS\JENSEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\C40A74.LNK, Quarantined, [1284], [-1],0.0.0 PUP.Optional.AdvancedSystemCare, C:\WINDOWS\SYSTEM32\TASKS\ASC11_SkipUac_Jensen, Quarantined, [1133], [380341],1.0.3709 Physical Sector: 0 (No malicious items detected) (end)
  7. Okay, the Safemode with Networking worked for the AdwCleaner. Here is the log, I am not starting the next step you gave me, but I wanted to get this log in the thread. # AdwCleaner 7.0.6.0 - Logfile created on Tue Jan 16 18:12:38 2018 # Updated on 2017/21/12 by Malwarebytes # Running on Windows 7 Home Premium (X86) # Mode: clean # Support: https://www.malwarebytes.com/support ***** [ Services ] ***** Deleted: AdvancedSystemCareService11 Deleted: YSearchUtilSvc ***** [ Folders ] ***** Deleted: C:\ProgramData\IObit\Advanced SystemCare Deleted: C:\ProgramData\Application Data\IObit\Advanced SystemCare Deleted: C:\Program Files\IObit\Advanced SystemCare Deleted: C:\Program Files\Common Files\IObit\Advanced SystemCare Deleted: C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare Deleted: C:\Users\All Users\IObit\Advanced SystemCare Deleted: C:\Users\Jensen\AppData\LocalLow\IObit\Advanced SystemCare Deleted: C:\Users\Jensen\AppData\Roaming\IObit\Advanced SystemCare Deleted: C:\ProgramData\IObit\Advanced SystemCare Deleted: C:\ProgramData\Application Data\IObit\Advanced SystemCare Deleted: C:\Program Files\IObit\Advanced SystemCare Deleted: C:\Program Files\Common Files\IObit\Advanced SystemCare Deleted: C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare Deleted: C:\Users\All Users\IObit\Advanced SystemCare Deleted: C:\Users\Jensen\AppData\LocalLow\IObit\Advanced SystemCare Deleted: C:\Users\Jensen\AppData\Roaming\IObit\Advanced SystemCare Deleted: C:\Windows\System32\config\systemprofile\AppData\Local\YSearchUtil Deleted: C:\Users\Jensen\AppData\Local\YSearchUtil Deleted: C:\Program Files\Yahoo!\yset Deleted: C:\ProgramData\IObit\ASCDownloader Deleted: C:\ProgramData\Application Data\IObit\ASCDownloader Deleted: C:\Users\All Users\IObit\ASCDownloader Deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced SystemCare ***** [ Files ] ***** Deleted: C:\Users\All Users\Desktop\\Smart Defrag 5.lnk Deleted: C:\Users\Public\Desktop\\Smart Defrag 5.lnk ***** [ DLL ] ***** No malicious DLLs cleaned. ***** [ WMI ] ***** No malicious WMI cleaned. ***** [ Shortcuts ] ***** No malicious shortcuts cleaned. ***** [ Tasks ] ***** Deleted: ASC11_PerformanceMonitor Deleted: Driver Booster Scheduler ***** [ Registry ] ***** Deleted: [Key] - HKLM\SOFTWARE\IOBIT\ASC Deleted: [Key] - HKLM\SOFTWARE\IObit\Advanced SystemCare Deleted: [Key] - HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\Software\IObit\Advanced SystemCare Deleted: [Key] - HKCU\Software\IObit\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\IObit\RealTimeProtector Deleted: [Key] - HKLM\SOFTWARE\IObit\ASC Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{BA935377-E17C-4475-B1BF-DE3110613A99} Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{2803063F-4B8D-4dc6-8874-D1802487FE2D} Deleted: [Key] - HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\com.ascplugin.protect Deleted: [Key] - HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\Classes\lnkfile\shellex\ContextMenuHandlers\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\Classes\Drive\shellex\ContextMenuHandlers\Advanced SystemCare Deleted: [Key] - HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Advanced SystemCare Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\tweakbit.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cloudfront.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cmptch.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\d16fk4ms6rqz1v.cloudfront.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\d2m2wsoho8qq12.cloudfront.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\daysnicer.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\findwide.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hao123.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hao123.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\igxe.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\imesh.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\imgfarm.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\inbox.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\istart123.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\izito.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\janicehardy.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\key-find.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\kpoplyrics.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\metrolyrics.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\mpc.am Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\mynewswire.co Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\news.mynewswire.co Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\nicenet.org Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\nicerdays.org Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\pausaparafeminices.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\reimageplus.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\reimageplus.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\safesearchkids.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\search.aol.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\searchfunmoods.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\searchomepage.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\shopathome.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\socialdownloadr.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\static.cmptch.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\staticimgfarm.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\tangoworldwide.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\thetimesherald.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\trovi.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\trovit.co.uk Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ttdetect.staticimgfarm.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\unicef.org Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\v9.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\veoh.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\viduba.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\webcrawler.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\webcrawler.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\wtov9.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.igxe.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.inbox.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.kpoplyrics.net Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.metrolyrics.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.reimageplus.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.reimageplus.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.safesearchkids.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.thetimesherald.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yeabests.cc Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yeabests.cc Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yessearches.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yourtango.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ak.staticimgfarm.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fromdoctopdf.dl.tb.ask.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\staticimgfarm.com Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{85B860D7-808B-445E-B89C-C8FC150A2F25} Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{875FB50D-4171-4EF1-9BC3-DE7050F18D4D} Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! SearchSet Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Advanced SystemCare_is1 Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\en.softonic.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\softonic.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.softonic.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\bytefence.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hemailaccessonline.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\driversupport.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.driversupport.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\heasyspeedtest.co Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\astrology-zodiac-signs.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\astrology.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\citysearch.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\easypdfcombine.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\freehoroscopesastrology.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\gamingwonderland.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hiphopmyway.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\internetspeedtracker.dl.myway.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\learnmyway.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\myway.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.citysearch.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.gamingwonderland.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.hiphopmyway.com Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yourtemplatefinder.com ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries deleted. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries deleted. ************************* ::Tracing keys deleted ::Winsock settings cleared ::Additional Actions: 0 ************************* C:/AdwCleaner/AdwCleaner[s0].txt - [14604 B] - [2018/1/16 18:7:3] ########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########
  8. I tried the download in Internet Explorer and got the Windows error: C:\Users\Jensen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C0A2AWSG\AdwCleaner.exe Unspecified Error
  9. Okay, so I am working in Google Chrome, and when I click on the down load, I get the Microsoft Security Essentials warning "do you want to allow the following program . . ." I click yes, there is a brief flicker of a downloading screen and then nothing happens. I have real time turned off from MSE (assuming that was the problem).
  10. I am surprised to find no posts about this insidious form of trojan infections on this forum. My Advanced System Care is working it's tail off chasing this deep infection and I am hoping that somewhere in the Iobit suite of protection software you can help me get rid of this. I am sure you have many customers who are suffering from this and other registry trojans. Any help at all would be appreciated!
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