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DJean

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Everything posted by DJean

  1. RE: Feedback for IOBit Malware Fighter 3: I am a novice/rookie to computer use relevant to anti-viral, anti-malware etc. -- everything to do with protecting my computer. On the advice of my brother, who is much more computer literate, I downloaded the free Advanced Care System 8 which also included the anti-malware programs, and the IObit Fighter 3. I am trying hard to keep my computer safe and risk free, and so far I like what the programs are showing, but I am very confused by the constant promotion of the suggestion to upgrade to the new Professional one. I can understand need in the future to upgrade in order to keep up with new problems as they arise, however, if I have a good program in place from the beginning, why should I need to upgrade immediately? This makes me leary of the effectiveness of the program in the first place and initiates the thought that perhaps I would be better off with different ones put out by Norton or MacFee. I also feel that the programming isn't particularly user-friendly, at least to a novice! Without any kind of a tutorial, I find myself somewhat lost in knowing exactly what I should be doing, or what half of the things even mean. Not to mention how time-consuming it is, and still not knowing whether there is full protection or not -- especially when you click on things to fix or improve them, and it takes you directly to having to purchase because apparently your free trial version isn't working well enough! I was under the impression that free trials are to prove to a customer how good the programs are, in the hopes that future upgrades are inevitable because of the good quality of the consumer item being tried. However, if in order to have full protection, I have to upgrade right away, before I've even had the opportunity to check out the program's effectiveness, it simply makes me want to investigate other possibilities. I highly suggest you provide more comprehensive operation of your programming -- make it easy for the uninformed to understand and feel confident in its use -- I know that would make a huge difference to me, and I also believe to a majority of newbie computer users. Thank you. DJean
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