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MartinDBaker

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  • -OS -Security_Software -IObit_Software +Computer_Details
    OS Name: Microsoft Windows 8.1 Pro
    OS Version: 6.3.9600 N/A Build 9600
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    Registered Owner: Martin
    Registered Organization:
    Product ID: 00261-80245-63308-AA927
    Original Install Date: 21/11/2014, 12:30:16
    System Boot Time: 08/03/2015, 17:17:34
    System Manufacturer: ASUS
    System Model: All Series
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~4001 Mhz
    BIOS Version: American Megatrends Inc. 1304, 11/07/2014
    Windows Directory: C:\Windows
    System Directory: C:\Windows\system32
    Boot Device: \Device\HarddiskVolume1
    System Locale: en-gb;English (United Kingdom)
    Input Locale: en-gb;English (United Kingdom)
    Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London
    Total Physical Memory: 16,322 MB
    Available Physical Memory: 13,540 MB
    Virtual Memory: Max Size: 32,706 MB
    Virtual Memory: Available: 29,312 MB
    Virtual Memory: In Use: 3,394 MB
    Page File Location(s): C:\pagefile.sys
    Domain: WORKGROUP
    Logon Server: \\MicrosoftAccount

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  1. The install seems to be fine. The bluescreen happens immediately a scan is started. So I click Scan & it bluescreens within a second - every time. I can't screenshot a bluescreen; the OS has crashed - could take a photo though. The memory dump doesn't even complete - it stays on 0% unable to continue for some reason so I have to power off/on.
  2. Hi, each time I install ASC8 it bluscreens W8.1 when I go to run it. The memory dump doesn't complete either - it stays on 0%. It simply says Critical Process Failed. I've attached the IOBit Debug Info. ASC7 runs fine. Looking for a solution - would like to run it on W8.1 Thanks
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